CH
35-50 years of age | Experience level: 2-5 safaris
Gombe NP is worth it
Booking was easy with gombe wild chimp safari. Communication via email was reliable, but it took some patience to get an answer to my questions beforehand. I booked a 4-day safari to gombe np, and it was totally worth it. The itinerary was slightly different than what I had received beforehand. We arrived at the park only at 5pm and chimp trecking is only possible till 4 pm. So I had two days of trecking and not three, but that was OK. Seeing the chimps was an amazing experince. On the last day, I was back in Kigoma around 6 pm and the hotel there was nice. The boat trip to the park takes approximately 2 hours and is a little rough. The guide in the park was very good, food as well. The room at tanapa Camp was not so nice, but the surroundings made up for it. Drivers both in dar and kigoma were very nice, helpful and on time. Communication during the safari via WhatsApp was very quick and my questions were answered immediately. Thank you
SK
35-50 years of age | Experience level: 2-5 safaris
Intense Experience
I tried really carefully to choose a company to go to Mount Kenya, Amboseli, and Masai Mara. The communication in the beginning was really good, and swift. We enjoyed our hike to Mount Kenya, however the quality of equipment provided was beyond what I expected. The mattresses were very thin. The tent was big (which was great!), however it had some holes, and we were worried if it was waterproof or not. On the other hand we enjoyed a good food, and amazing nature. Our guide did not speak very good English, and we would appreciate more information from him. For going to Mt. Kenya I do not recommend this company.
Kenya was our fourth African country for safari which we did with the same company as our Mt. Kenya and we only found out in the van on the way that the order of visits in Amboseli and Masai Masa had been swapped. In Masai Mara we stayed in a different campsite than originally booked, and we had not been informed about this in advance. The campsite was actually very nice, but I simply believe that such a change should be communicated to the costumers sooner. Our guide for safari, Derrick, was nice, polite, and spoke good English. He really knew the area very well. Our main goal was to see wildebeest crossing the river, and we were lucky enough.
FR
20-35 years of age | Experience level: first safari
Good
The experience was over all amazing.
The game drive was awesome, we had a very calm, polite and sweet guide Jimmy (I’m giving him a 20/10, he is just amazing). I’m recommending him. We had the opportunity to see the Top 5 animals (Leopard, Lion, Elephant, Rinno and Buffalo)We had a picnic in Massai Mara on the second day, it was really a greaaaaaat experience.
Giving a 4 stars because the lack of communication with the agency.
Hellen was very responsive on emails but when it’s comes to coordinating the pick up at my place it was terrible. They sent the driver at 7,15 as agreed but didn’t gave him my number so he couldn’t contact me, i was still waiting for him until they called me at 8.30 to inform me he was downstairs waiting for me. So make sure to ask about name and number of the driver a day before
The Hotel (Jambo mara) is nice, with good employees. I had a bad room on the first day, apparently the hotel was full, I didn’t receive any communication about it. They made a Room change the next day. There was no hot water in the rooms and it’s winter time.
Booked and paid for a Massai Mara village visit but it didn’t happen again no communication from the agency.
I do recommend the agency, but make sure you ask all the needed information and point out all your needs.
And Again Thank you Jimmy you made this trip unforgettable. You are appreciated
35-50 years of age | Experience level: 2-5 safaris
Highly recommended
Amazing experience. Knowledgeable guide , seamless logistics and excellent customer service .
US
50-65 years of age | Experience level: first safari
Friendly,did reply promptly to my questions,did try to get us the best accomodations.Thank you Mwang
Communications regarding iternary visas,payment and lodging were done well initially. Mwange Athuman (tour operator)was very friendly and did meet us on arrival.which put our group at ease.We had excellent lodgings and food throughout our 14 day trip,We did see the famous five .I think we needed better day by day itineraries,told the night before,so the next day would go smoothly.We needed better transportation as our land cruiser had a breakdown twice and needed 1/2 day for repair.We had excellent guides on some days and sometimes not.I would definitely recommend Image travels but with more reliable vehicles
50-65 years of age | Experience level: first safari
A varied experience, loved the safari- but was hungry, beach was great and rested with better food.
Loved the safari experience- the animals and the tour was amazing. The guide and people too, were fantastic. The food for lunch and dinner whilst on safari was poor. Make use of the amazing ingredients to make beautiful meals as opposed to trying to make western meals poorly.
Beach was amazing. As we're all staff.
US
50-65 years of age | Experience level: first safari
Robert was responsive as we worked on our itinerary. After booking, it was hard to get replies.
We had an amazing time on our 7 day safari with our awesome guide Carlos. We did 2 nights in Amboseli, 1 night in Lake Nakuru, and 3 nights in Masai Mara. Carlos was so kind, patient, informative and was a pleasure to be around. I wish we had opted for the Land Cruiser for a more comfortable ride through the bumpy roads. Our van was quite old and has seen better days for sure. Robert was very responsive via email to answer all my questions and work on our itinerary in the beginning. But after we booked the trip, it became harder to get responses from him. Nevertheless, he was very nice and all went well. We would love to go back and would use Beacon Safari again.
NO
35-50 years of age | Experience level: first safari
Review about Lake Nakuru National Park by Kjerstin J.
Great to see more birds, and also the rhino.Not the same panoramic view as in Masai Mara, but still wonderful!
HK
20-35 years of age | Experience level: first safari
Meet with expectation
We booked the safari tour from Beacon Safaris in2019 but had to postpone until this year because of covid.
The rescheduling wasn’t too smooth as the contact was not very responsive. We had to keep following up to ensure our confirmation. The total price also went up 19% at the end as we were told the price is adjusted because of covid.
As for the safari tour, we stayed at 4 days at Masai Mara and 1 day at Lake Nakuru. The game drive duration is quite short - we left hotel at 730am most of the days and return before 4pm if we didn't request to stay late. Very luckily we saw Big 5 and a mini migration during our trip. Daniel our driver is nice and will get to the animals asap when he heard the updates from the radio.
The hotel (Mara Kimana Camp) that we stay is nice too - food is good, staff is friendly, room is clean. Just the hot water supply is not stable and yellowish most of the time and the electricity is not stable occasionally as well but it’s understandable.
Overall, the experience is good and we enjoyed the safari tour.
CH
20-35 years of age | Experience level: 2-5 safaris
Friendly
It was a beautiful Time.
I liked the Victoria Falls alot.
I had already been on a safari before where I saw more animals.
That's why I would leave this out next time.
The service and the food were always nice and delicious.
I think the price is too expensive for the whole tour, especially since not everything is paid for. (Entry for the V.Falls)
