AE
35-50 years of age | Experience level: first safari
They’re very precise.
Serengeti smile made everything possible for me. I never imagined that I will find a tour operator at that moment because it’s just a day before my flight to Arusha. And Serengeti smile made it possible for me to experience African safari which I’ve been dreaming of for years. I will never regret booking with them. Frank was very helpful and very clear with itinerary and informing me even with a small change . Very transparent. And for Champion as my tourist guide, he is very very good. Very professional driver, patient, very accommodating, always on time.. I can’t thank them enough for an awesome,great, incredible experience. You guys must try to experience safari with Serengeti smile
CI
50-65 years of age | Experience level: first safari
Feel the wild animals in Africa.
There was no major difficulty in preparing for my first trip to Africa with sufficient advance guidance from this travel agency.
The safari was very informative with Peter's ample explanation.
The hotel restaurant was well served without any problems for Koreans to eat.
US
35-50 years of age | Experience level: 2-5 safaris
Godwin our guide was very knowledgeable about the area and spoke great English.
We had a great experience with Serengeti Smile. From the first point of contact the communication was great, and leading up to the trip too.
The pick-up location and time was on time and professional.
We toured the Serengeti and Ngorongoro crater. Godwin our guide was very knowledgeable on the areas and communicated with other guides from different companies inside the parks. They all work together to see as many animals as possible.
Frank tailored our wish list specific to us and emailed multiple options for us to choose. I also then asked to change days and add a day trip to Kilimanjaro which was not an issue at all. We made contact with Frank about 2 months prior to our dates in Tanzania.
It was a fantastic trip and hassle free with Serengeti Smile.
I would absolutely recommend Serengeti Smile.
AE
20-35 years of age | Experience level: first safari
Great safari experience!
Very well organised safari from the beginning to the end. Great staff - manager, guide/driver and sheff. We really enjoyed our 2 nights and 3 days safari to Serengeti and Ngorongoro. We chose the camping option, so we were provided with tents and sleeping bags. I would definitely recommend this provider.
35-50 years of age | Experience level: first safari
Tanzania Safari
Very nice trip and adventures in this Safari, thanks driver, kitchen safes and all team.
NZ
35-50 years of age | Experience level: first safari
Wonderful Experience… go for it!!!
I’ve always wanted to tick a safari of my bucket list, but didn’t think I would be overly into it. But I was pleasantly surprised this safari was awesome and I loved it. The amount of animals I saw far exceeded my expectations and our guide Tony was great at finding them and giving us interesting information on them. Tony was a really nice man, and his efforts to make sure we got the most out of the experience were much appreciated. Apart from Rhinos ( which weren’t in the parks we went to), we saw everything we could see, and felt like a National Geographic photographer even just using our phones. The additional river boat cruise we had on our 3 day safari to Mikumi and Selous National Park. I highly recommend Shammah Wonder Safari.
CA
35-50 years of age | Experience level: first safari
Review about Nyerere National Park by Matt Webb
We were able to see all of the wildlife we had hoped to see. A beautiful park.
35-50 years of age | Experience level: 2-5 safaris
Terrible roads and service
While the ranch is supposed to have a good variety of wildlife including rhinos, we went on New Year’s Eve and we’re thoroughly disappointed.
There were no guides as they were on vacation despite it being purportedly a high season. We bought a map for KES 1500 since we could not a guide, but it is extremely difficult to follow given unmarked roads.
The roads are impassable and the stafff are not helpful. We spent two hours looking for a way to cross past the swampy area and despite seeking direction from four staff members, we ended up in the same spot from different directions and had to eventually give up the effort!
One would have expected better guidance including warnings on tricky roads etc.
We did see some rhinos but were very underwhelmed by the seeming lack of knowledge of the lay of the land and even customer service orientation.
We got some perfunctory apologies and were on our way to nurse disappointment especially for the birthday girl who had to wake up early in vain.
The ranch needs to step up its game. Otherwise please consider Ol Pejeta instead.
DE
50-65 years of age | Experience level: first safari
Friendly people, beautiful nature, tourism still in its beginning, rather expensive though
We did a 6 day safari in Nyerere National Park and Mikumi NP. Very recommendable, as these are not ovrcrowded. One jeep close to many animals, not the other way around. Mafia island is a perfect place to relax and go diving, after a safari.
DE
35-50 years of age | Experience level: first safari
Amazing experience
It was an amazing tour, we saw a lot of animales :) Dickson was a great tour guide.