35-50 years of age | Experience level: over 5 safaris
Positive Holiday Review with Reliable Tours
• Knowledge
We chose to use Reliable Tours instead of booking a trip ourselves, we were looking for expertise.
Reliable Tours had all details about airlines, airports, destinations, dining, and accommodations.
Reliable Tours were current and up to date.
• Professionalism
Reliable Tours had a high level of professionalism by the team lead and the employees. All correspondences, spelling on emails and quotes were top notch. Efficient processes were in place for making and managing bookings.
Reliable Tours team's personnel dress code was on top of the game.
• Enthusiasm
Reliable Tours staff stayed excited about what the services they sold.
They kept their standards high and their goals ahead of them & made sure to save plenty of time in their year for their own travels.
This kept them excited and passionate about what they do!
• People Skills
Reliable Tours were able to pick up on subtle communication cues. They could figure out what a client really wants, when they’re having a hard time expressing it clearly.
The staff could know how and when to close a sale. While some of these things come naturally, i believe much of it is learned simply by paying attention which Reliable Tours staff did.
• Integrity
Reliable Tours team were honest and upfront about fares, rules and regulations. They didn't try to sell something they don’t think travelers would love.
Referrals and recommendations are their best form of advertising,
we simply understood it won’t happen if they don’t maintain the highest standards of integrity.
• Resourcefulness
Reliable Tours had the ability to think on their feet and adapt to new situations.
Whether it’s a forced a schedule change, an unusual request, or a missed connection, quick-thinking was evident.
The Reliable Tours staff would stay calm and navigate emergencies like pro's.They could figure out what resources were at their disposal and make it happen! I'm sure Reliable Tours clients, me included would think they are miracle-workers!
35-50 years of age | Experience level: 2-5 safaris
Awesome
Communication was very good and the bookings were handled on time. The tour was superb and my son enjoyed his birthday treat with a surprise birthday cake organised by Reliable Tours. We enjoyed ourselves, hope to tour again with them hopefully soon. We would like to go to Dubai once all is well, and we will definitely engage Reliable Tours. Highly recommended them to anyone who wishes to enjoy their tour in Kenya and abroad.
20-35 years of age | Experience level: first safari
Secure,hassle free and timely services from Reliable. Lets do this again
The tour kicked off smoothly with Reliable having given us our sgr tickets in advance.They dropped us at the station via their designated driver and ensured we got to our accommodation safely and conveniently.
The overall experience was marvellous, top class services from Reliable as well as the hotel- Voyager. Reliable kept us in the loop of any changes and gave us the needed 10/10 holiday.
US
35-50 years of age | Experience level: first safari
Great, Personalized Experience
I wanted to take a more in-depth tour of Rwanda beyond the 2-3 day packaged tours offered by various tour groups. Agnes, the owner and operator of Umoja Tours, helped me organize the perfect two week trip of Rwanda. She also talked me into spending a week in Uganda and visiting the gorillas. It was amazing!
Agnes was always available for communication, before, during and after the trip. I was a little intimidated to contact an agency about a private tour because I thought it would be too expensive for me. However, the price I paid was actually less than most packaged tours. The accomodations, food and local guides were all excellent.
I thought this trip to Africa was going to be a once in a lifetime thing but I think I will be going back in a year or so. I will surely book with Umoja Tours again.
US
65+ years of age | Experience level: 2-5 safaris
Journey of Transformation
For the most memorable experience of a lifetime, trust your journey with African Big Cat Safaris and Emanuel as your guide. It will be a seamless visit to the beauty and wildlife of Africa from beginning to end. Emanuel will leave you with firsthand knowledge of his beloved country and it’s magnificent animals. Get back to nature and see Africa as only one who has lived it can imagine. Your soul will be forever grateful.
20-35 years of age | Experience level: 2-5 safaris
A well planned and Wonderful tour to Kitgum Uganda
We did a 5 day tour out to Uganda’s Kidepo Valley National park with Ngoni Safaris, specially to see the gorillas. On very first day we were kicked off early morning from Kampala and after that we got lunch at Ziwa rhino’s sanctuary. From there we went to explore the African Savanna. The crossing of Great River Nile was amazing as we got the chance to encounter with the Rhinos and Hippos. During the whole trip we just adventure and adventure. The interaction with the local people of Karimojong was so interesting. Also we see some traditional tools, crafts and jewellery and the vigorous leaping dance was so joyful. At the end of tour, they arranged a special trip to the airport. Nelson was great in terms of answering all my questions in a timely manner and making sure everything was as I wanted. He is really such an honest, trustworthy guy.
20-35 years of age | Experience level: first safari
Adventure in QENP
This is really a Huge park for a vast diversity of wildlife. We reached early about 6:30 am to see animals diversity and that are nocturnal. We managed to see the lions relaxing under trees and at a sudden he walked very close to our vehicle. We saw herds of Kob mating as well as water buck and cape buffalo. Saw a huge herd of hippos in water calling to each other as well as a lone hippo in a small pond who had been banished from the group. Also saw a few warthogs and Franklins. We only covered a very tiny portion of the park and saw lots of wildlife.
This was done just with the help of Ngoni Safaris as their great management.
AT
20-35 years of age | Experience level: first safari
Great experiance! The safari trip for our honeymoon was unforgetable!
We arranged our individual Safari trip for 2 directly with Victor from Multiway Safari. The price to quality ratio was the best one that we recieved, so we decided to do our trip with them and we were more than satisfied! They organized our trip upon our wishes and gave us useful tips to be prepared for the safari itself. Our driver was Omari and it was our first Safari tour. I could say we were very lucky to be with him! He did everything possible so that we could always have the best viewspot to the animals regardless of how many other cars were in there as well. In other words - the other drivers did not put on so much effort as him. That trip was a part from our honeymoon holiday so Omari and Multiway did it unforgettable as in the movies - with so many surprises everywhere where we stayed - and a special gift from Omari himself. I can only recommend the Multiway Safari. They are a company that have a special attitude towards their customers and made their best to make them feel good and satisfied! Thank you for the great experience!
65+ years of age | Experience level: first safari
Enjoyable, authentic and professional!
This was my first African safari experience which more than met my expectations. Although we were a largish group, we travelled in three separate vehicles allowing us the benefits and flexibility of small group travel. Our three friendly, charming, knowledgable and professional guides went out of their way to ensure that our experiences of animals, plants, villages, schools and special projects left us with hopefully a more rounded impression of life in Tanzania than when we had started.
Well done Taswira!
CA
35-50 years of age | Experience level: 2-5 safaris
Brilliant Holiday from start to finish
Our dream trip to Africa was perfectly orchestrated by the knowledgeable and dedicated staff at Ecovic Tours & Travel Uganda. Every suggestion was spot on! The accommodations were fantastic and exceeded expectation. We didn't encounter any problems through out our entire stay. We wholeheartedly recommend Ecovic Tours and Travel Uganda and look forward to booking with them again.