AE
20-35 years of age | Experience level: first safari
Review about Masai Mara National Reserve by Maikko Ibale
It was beautiful.
AE
20-35 years of age | Experience level: first safari
Review about Hell's Gate National Park by Maikko Ibale
It was rainy day but still glad saw the animals happily running and hunting.
AE
20-35 years of age | Experience level: first safari
The place is very cool
The beauty between the animals inside the cage and the free ones are way different. You will feel them alive and happy. It was very beautiful place to be!
However, there are part of the tour that we didnt do and did not advise us earlier why we are not doing it so. And im talking about the spring or thermal bath. We could have spend more time cycling than bringing us back to Nairobi, there are still plenty of time.
US
50-65 years of age | Experience level: over 5 safaris
I worked on client safari with Makario Safaris
Makario Safaris is relatively new in the safari business, we found the staff are very knowledgable and helpful. Their experience, knowledge and diligence are visible from their near-perfect customer services to the advice they render to our clients. I strongly recommend Makario safari for Rwanda safaris.
20-35 years of age | Experience level: 2-5 safaris
Absolutely Amazing
Everything was absolutely brilliant experience using Arkman. They arranged our transport to the camp, our guide was informative and we saw all the animals that we wanted. We then booked another trip with them for later on in our holiday. Can't fault them. I would definitely recommend.
AE
20-35 years of age | Experience level: 2-5 safaris
Change in itinerary, no communication maintained, overall a bad time
Communicated that pick up will be 07:45 am but the driver appeared at 6:30 and was insisting to join immediately as some other people are waiting. On the way after asking the driver I came to know the itinerary is completely changed and Jimmy didn't inform anything. Picked up from my hotel dropped at another hotel. Picked up by another driver and dropped to a camp in Manyara where I had no itinerary to go. After waiting for 2 hours picked up by the actual safari vehicle at 11 am and drove to Serengeti while the original itinerary was Tarangire for the first day and next day early morning start for Serengeti. The whole day gone driving to Serengeti and reached at 7 pm. No game drive on the first day and lost the whole day in travelling.
They didn't inform that the tents to be pitched by ourselves. Had to do that in the rain at night!
After Serengeti & Ngorongoro, no information received who will pick up and which camp as this group had the last day on Safari.
Finally was dropped to a camp near Manyara. The camp was fantastic, the first time in 3 days was feeling well in Tanzania.
Last day the driver was supposed to pick up at 7:30 am and the driver arrived at 9:30. As I had the flight scheduled at 19:40 from Kilimanjaro airport, one driver was supposed to pick up at the park gate so that others in the group can continue with the safari. No driver arrived. The safari had to end early for others also and drove on the way to Arusha. On the way petrol ran out and the driver was complaining that the safari company didn't pay full amount to fill petrol. Somehow he arranged petrol on a highway garage.
After a drive I meet the driver who is supposed to drop me to Arusha. The driver was driving the car as if its a bullock cart and he was so scared of driving in traffic.
I insisted that I am dropped in the taxi stand for taking a taxi negotiated with good rate for Kilimanjaro airport. I was informed one driver is waiting at Arusha to drop me to the airport and I was in an impression that the drop off could be complementary for making my life so bad for last 4 days! :) The driver dropped me and asked the full amount 40 USD. I could have easily take a taxi from the taxi stand with less fare if I was dropped there and in time!
Overall what is experienced is they are very bad at communication and tour management and do not care about client satisfaction. Although most of the people are good at heart and very simple. They need to improve communication & management.
PL
20-35 years of age | Experience level: first safari
Everything as promised. Enjoy Fig Tree Tours
Everything was as promised except of pickup time on first day. Although we were picked up after 7 we left for Safari after 10:30 am because car was waiting for people booked in different companies. In the car each one of us had safari sold by different company but it was not a problem at all.
Safari was better the expected. We have seen thousands of animals and all kinds that were possible to be seen in Serengeti/Tarangire/Ngorongoro. Tents were very basic but that's what was in the offer :)
Food was good. Car was little bit used but still ok. Driver was great and very helpful.
For sure I can recommend this company :)
CA
50-65 years of age | Experience level: first safari
Truly amazing experience, and with the best guide ever!
Twaha drove to Kigali, Rwanda to pick up a friend and I to do gorilla trekking in Uganda. He was organized and on time. Turned out, he was great company as well! We had such a fun time. Twaha is very personable and a pleasure to be around, and seems to know everybody! He had to navigate some pretty treacherous, washed out roads to get us to the Bwindi forest on time, but we always felt safe. After our 2 days of gorilla trekking, he drove us back to Kigali. Whenever we wanted to stop anywhere, he was always so accommodating (coffee shop, pictures, more pictures...) and always with a smile. Never made us feel like we were wasting his time. Also, a big shout out to Teresa, his office manager. She was always quick with the email replies, schedules, and list of what we needed. I wish we had the chance to thank her in person. Thanks Twaha and Teresa! Keep up the great work!
NL
20-35 years of age | Experience level: 2-5 safaris
The best day trip!
Our guide was so professional, he was very knowledgeable about the people and area. The waterfall was beautiful and the hike was not hard at all. Thank you so much we had a great day!!!
US
65+ years of age | Experience level: 2-5 safaris
Trip to Tanzania
My wife and I went with another couple on a 5 day safari in Tanzania with Travel Partners. We visited 3 national parks, including a 2-night stay in the Serengeti. Our guide was extremely knowledgeable, personable, and spoke very good English. We all had a great time, and I've already recommended it to other friends.