US
65+ years of age | Experience level: first safari
Great customer service during the planning..but no follow up
Would rate 4.5 but did not have the option..overall wonderful service...great options ..good communication and personalized service during our planning process. We had a very memorable safari experience..our itinerary was perfect for first-time safari travelers..each camp was so very different..the terrain..the venue and the wildlife...an amazing experience..our only negative was that Yellow Zebra never followed up with us or checked in with us to ask how our trip/safari adventure was...disappointing...James Short was our initial contact.....James was our initial contact and he was very helpful in selecting our camps...and Emma was very helpful the week or two prior to travel with last-minute issues because the Visa process changed..we just felt it was very strange that no one asked us if we enjoyed our trip after we returned home..
FR
WONDERFUL TRIP!
I really have loved this country. Each part has its interests and beauty. I had the chance to see many lions and cheetahs as well as other animals like elephants, zebras, and a lot of birds on Zambezi river where i canoed 4 days.
Matopos also worth to be seen with its strange stones and very beautiful landscape, especially at sunset.
And, I have walked with the lions in Gweru.
I sincerely advise to visit this country!!
CA
65+ years of age | Experience level: 2-5 safaris
Prompt, professional and excellent service
We, six seniors, took a 14 day sightseeing tour to Cape Tour and Johannesburg, safari trip to Krugar park and Chobe in Botswana as well as tour to Victoria Fall in Zimbabwe in Oct. 2019 organized by Discovery Africa. Both, Megan Warrington and Alice Lombard, our travel consultants, planned a well though out detail itinerary covering all aspect of our tour with care and understanding our requirements. They were very professional in their response (both over the phone or via email) as well as were every willing and prompt in dealing with our concerns/requests.
The tour exceeded our expectation and had a wonderful experience both for sightseeing part as well as the Safari trip. The subcontractors for transportation, sight seeing tours as well as the safari expedition provided an excellent service and found to be very knowledgeable. The Safari experience was much beyond our expectation were able to see all five big games at a close distance.
We thoroughly enjoyed our trip and will not hesitate to refer anyone to Discovery Africa as a tour planner and South Africa as a prefer destination for Safari experience.
BE
20-35 years of age | Experience level: 2-5 safaris
Most amazing first experience in Kenya!
From the beginning, Peter has been very reactive & helpful in finding the best, personalized safari experience for us.
He's very friendly & humble style of communicating (not pushy at all) is what we appreciated very much, since there were a lot of other tour providers which were almost stalking us to book with them...
The 7-day safari itself was really the best experience we could wish for.
Our guide Patrick (ask for him when booking!) was really the best, knowing all about the animals and culture in the country. On top of this his driving skills were impeccable, very important in Kenya, and he was very flexible if we wanted to make some smaller changes to our program. Of course he showed us the Big Five & he also knew about all hidden spots for lions, cheetahs,... in the Maasai Mara, which resulted in a true African safari experience for us.
We had the best safari we'll never forget, thanks to Peter & Patrick.
Thanks a lot guys!
UY
35-50 years of age | Experience level: 2-5 safaris
Very nice experience !!!
The tour was amazing, with my partner we enjoyed the trip from beginning to end.
Emanuel made very interesting stories about the culture and traditions of the area, he introduced us local people with whom we shared beautiful moments and an exquisite meal.
We were very well guided and cared for at all times, I recommend it 100%.
NL
50-65 years of age | Experience level: 2-5 safaris
Would highly recommend this team
We had a great time on Safari with Mara 2 Serengeti safaris. We were a group of 4/ The driver picked us up from our airport. He was very courteous, hospitable and drove safely. The safari was amazing; really had a good time. Got to see 3 of the big 5. The day didn’t feel long at all. We had good lunch options and got home in good time.
NL
35-50 years of age | Experience level: first safari
I highly recommend joining them on their safari tour!
Amazing experience and lovely staffs. They arranged sometime to come pick us up and drove us back after the safari. In addition, we had the most amazing guide, Allan! A real passionate safari guide, ready to try everything for us to see all the animals with the best view - and we did, our pictures look amazing! He also answered all our questions about the animals and Kenya. Really nice guy and he knows his stuffs.
PL
35-50 years of age | Experience level: first safari
Amazing organization
Everything was great. The safari organization was amazing. Animals, driver, lunch and lodge - everything was super. We all are delighted and I would like to thank Zohar for that. They exceeded our expectations. Even the weather was great. They are so good.
US
From the booking process to the actual tour, they did a professional and very competent job. Great!
The entire trip was planned via email communications with Chris. His response time to my questions was usually in the same day. This was a 4-day gorilla trek- they took care of everything from pick-up, transportation, lodging, food, etc. My guide was Tyson, and he was excellent. I felt well taken care of and in very good hands. He picked me up at the airport and took me to a nearby lodge for overnight. The next day we drove to the Bwindi Impenetrable Forest from Entebbe- a nearly 10 hour drive. Tyson helped to make it interesting and fun. We stopped along the way for lunch, shopping, and sightseeing. The roads near Bwindi were unpaved, wet, extremely muddy and quite challenging to pass. Tyson was a very skilled driver and could negotiate the situation well (we only got stuck once- but not for long). The accommodations - where I stayed for 3 nights- were very beautiful and the service was outstanding. The actual gorilla experience was wonderful, but difficult for me. (I am an elderly woman pushing 70) The terrain is very steep and muddy, we were off-path a lot, and it was lightly raining. I had a lot of help from porters, rangers, and others in our group. For me, the entire experience was amazing and fabulous !- well worth the cost.
DE
35-50 years of age | Experience level: first safari
Finding gold in 10 days East African Treasures
Very kind and friendly communication with Anette of Boundless African Journey, including helpful hints for people coming first time to Africa. Booking the 10 day safari tour including payment options was easily done. The described itinerary was fully matched in Kenia and Tanzania, exceeding my expectations with excellent selection of camps and hotels. Very knowledgeable, considerate, punctual and welcoming English speaking drivers in both countries with sturdy 4x4 vehicles permitted safe travels and made an unforgettable photography safari experience possible by finding the right spots. I will for sure contact Boundless African Journey for a next trip to Kenia and Tanzania.
