A transparent and customer focused tour operator
My review is a tour of Nairobi Park was a well organized at very short notice.
The vehicle selected was very clean, well appointed, and most important arrived ahead of time which meant that we arrived at the park on the agreed time, 6.30am. The in a great plus, the guide/driver demonstrated his experience especially with knowledge of the park eco-system.
On cost, the offer was "pocket friendly" but most important, discussed with the customer to understand what one is paying for.
A team you can trust and work with.
MY
50-65 years of age | Experience level: over 5 safaris
Professional and easy to communicate
Easter Safari
We booked a 6 day Safari in April. The weather we had rainy weather for the first 3 days. Our guide Thomas was great from the airport pickup till the drop off. With the wet weather he ensured the routes we took especially in the park was safe. With all the mud the car got really dirty but the next day the car was nice and clean for us. The Savannah Explorers office communicated with us right until the time we were due to ensure everything went smoothly. We had a great holiday and safari experience thanks to Savannah Explorers.
20-35 years of age | Experience level: 2-5 safaris
Once in a lifetime experience
Great value for money! The most affordable safari I have ever seen. Maasai Mara is amazing, we saw TONS of different animals and our guide was an amazing driver. Paying a little extra for water and airport transports was very worth it! Made the whole experience simple and helpful. The tent accommodation was much nicer than I expected with bathrooms and showers and mosquito nets, only the others in the camp were very noisy. As a single female traveler, I enjoyed meeting other travelers on the group join trip, 100% would recommend!
20-35 years of age | Experience level: first safari
I will recommend it, 6 Days it’s just the right experience, not too tired
It’s an exciting experience for me to have a 6 Days Safari tour in Kenya. Day 1 is 2/3 day to the Masai Mara and will do Safari game drive in the afternoon before the sunset. Day 2 full day see the animals with a noon picnic. Day 3 l do balloon safari and visit the village, the balloon is so cool. Day4 Nakuru boat, Day 5,6 Amboseli, u can see Kilimanjaro, amazing
20-35 years of age | Experience level: over 5 safaris
Very friendly, full of energy and informative
The 3 day budget Safari was really enjoyable, we saw lots of different animals and our guide/driver Julius shared lots of information and ensured we all enjoyed our trip.
20-35 years of age | Experience level: over 5 safaris
Best travel experience ever
Best customer service all services upto or beyond expectations
50-65 years of age | Experience level: 2-5 safaris
Great 10-day safari with AMS in Kenya & Tanzania!
We (my wife, 17-year old daughter, and I) loved the 10-day safari we booked with AMS! Communications with Anne and Wangechi were always prompt, courteous, informative, and helpful, and they helped us put together a great itinerary to match our travel dates and budget. Overall, the itinerary was spot on.....1 night at JKIA (upon arrival), 3 nights in Masai Mara, 2 nights in Serengeti, 1 night at Ngorongoro Crater, and 2 nights at Amboseli. Our guides (David in Kenya, Ikimba in Tanzania, and James upon return to Kenya) were great, and made sure we were always safe, well informed, and taken care of. When we planned our safari, we took a small gamble by booking during the "long rainy season", however, everything worked out in the end. We had thunderstorms around 4:00 pm for the first 3-4 days, but by that time in the afternoon we already had great game drives to see every conceivable animal! Also, advantages of traveling during the "long rainy season" is greatly reduced number of visitors to the parks and no dust! The most vehicles we saw in one place observing an animal or animals were 6-7 vehicles (some individuals who previously visited in July/August told us it's not unusual to have 20 or more vehicles in the same place observing an animal during that time of year). Overall, our trip was a fantastic and memorable experience we live never forget! We would absolutely book with AMS again for any future safari, and very strongly recommend AMS to anyone looking for a friendly, highly competent, and professional safari tour operator who will take good care of you. Well done, AMS!
AE
20-35 years of age | Experience level: first safari
AAES was amazing from start to finish!!
From booking to leaving, our experience has been second to none! One of our friends had a visa issue and nearly wasn’t able to join us but AAES had the matter resolved within 10 minutes!!
Julius (our guide) was amazing, friendly, happy to help and incredibly knowledgeable. He made our experience super authentic and made sure we had the palmist beautiful views of the incredible animals!
Thank you Julius and the Axis Africa Expedition and Safari team - see you next time!
20-35 years of age | Experience level: first safari
Ronald was an excellent driver
Frena adventures provided exactly what we needed! We already had our trip planned but needed transportation. Ronald picked us up from Kigali Airport, drove us around Kigali then to Volcanoes National Park, Lake Kivu, and back to Kigali during our 4 day trip. He made the trip easy and carefree. Highly recommend!
IT
35-50 years of age | Experience level: first safari
Very professional, experienced, trustworthy and friendly guides
Jema Safaris' staff had planned a wonderful trip through the Arusha, Taranguire, Lake Manyara, Serengeti and Ngorongoro national parks, and it has been a wonderful and unforgettable experience for our family (including 4 kids aged 4 to 7)!
The choice of accomodation was great, combining both comfort (with beautiful swimming pools which our kids particularly appreciated and nice restaurants) and unique locations with breathtaking views (especially in the Taranguire and the Serengeti where you could wake up and see nearby giraffes, antilopes).
The safaris themselves were an outstanding experience and the all team gave us plenty of interesting information about all the animals and plants in the parks, and knew very well the best spots to observe wildlife closely but respectfully for the animals.
The whole Jema team was always helpful, great with the kids, always careful about safety, highly reliable and they consistently did everything they could for us to have the best experience.
I have no doubt recommending them to anyone who wants to discover Tanzania (
the national parks or even for trekking on the Kilimandjaro) and have a wonderful time! We will surely call them again next time we come here!