US
35-50 years of age | Experience level: first safari
Top notch service incredible response time
Where can I begin! We received the best service from the guys at Mmilo . They made the experience so easy and seamless we explained to them what we anted to do what we wanted to see and experience and how much our budget was . Jamie and Patrick took it from there making sure we were more than happy we did everything we could with the time we were in South Africa. From our driver picking us up on time for the lion park at Ukatula which was amazing Nixon was a great driver helped us with anything we needed. Even when we thought to do a last minute excursion to Kruger park they were so quick to respond with a option for us it was great working with them. On the last day they arranged our tour guid to receive us at Kwa Madwala Norman was great omg I cant say enough he was so informative on our route to Panorama which I highly recommend Norman kept us engaged with his witty conversation and knowledge of South Africa and even though we were on a schedule he made time for me to make a personal stop along the way what a great experience if you plan to travel to South Africa please please please use Mmilo we travelled half way around the world and we put all our trust in them and the delivered excellence.. Eric .. Belen Chicago
20-35 years of age | Experience level: 2-5 safaris
Extraordinary experience with great Company
We found MangiEmpire Tours online and were in touch with them over email. We had zero idea about how safaris worked- how to get around Tanzania etc. Nova was such a sweet person patiently answering all our questions and putting us at ease. So we land in Arusha and arrange to meet him for a while. He immediately agreed and helps us out with bookings for Zanzibar through other tour operators even. That was beyond the call of duty.
We saw a lot of animals. In the beginning we saw a group of lions on the hunt. Then several zebra, wildebeest, a dik-dik, monkeys, Leopards, cheetah, gazelles etc. The most spectacular were two different groups of elephant. We were so close that we could hear the sounds they were making! I made some great photos of the group and of the baby elephants. After the lunch we spotted a cheetah that was eating and on the way back a group of giraffe (my favorite animals).
Our guide was fantastic. He drove us around very safely and knew a lot about the animals, the life in Tanzania and was good company. The safari car was comfortable. The booking process went very smooth. I would definelty recommend MangiEMPIRE Safaris and would choose it again the next time I come to Tanzania!
Thanks for the great time!
NL
20-35 years of age | Experience level: first safari
Best tour operator ever! Incredible Safari experience
the service was very good. We were picked up from Dinka school and brought back! Good communication via mail and whatsapp.
20-35 years of age | Experience level: 2-5 safaris
it was an exciting and well thought out trip
Has good services and a high level of customer care. I was happy with the professionalism portrayed by the staff both at their booking office and field team.
20-35 years of age | Experience level: 2-5 safaris
An exhilarating experience
They have excellent services. I was overwhelmed by their level of professionalism and customer relations as well as their knowledge of Uganda.
RU
20-35 years of age | Experience level: 2-5 safaris
Cheetah at Kidepo Valley Park
The Kidepo Park is the absolutely amazing for safari and the whole experience was completely safe and exciting. We were lucky to see cheetah along with zebra buffalo and elephants. Sometimes it can get boring but this is the real thrill coz when cheetah appears to you out of no where it feels very different and amazing.
20-35 years of age | Experience level: first safari
It was thrilling exciting and a beautiful experience
First of all, I would like to mention the professional way and friendly manner in which our mails were answered by Edrisa - thus getting us a nice itinerary together in quite a short time. Really good as I stared booking quite late.
We have visited various countries in Africa and we were enchanted by the diversity of the scenery. Rivers, lakes and mountains and almost everywhere we went it all looked green and fertile. What surprised and deeply touched us all was the enormous enthusiasm with which all people we met shared their knowledge with us. And knowledgeable they all are! This was incredible.
How lucky we were with Charles, our driver guide, and Edrisa the organizer of whatever had to be organized. Charles had a solution for everything. His knowledge on any subject it being either his country, people, tribe or kingdom, game or his favorite topic: birds, whatever we asked, Charles always knew. We felt safe and secure with him.
We also like the way the local community benefits from tourism. Of course I booked rustic standard camps and most of the accommodations met our expectations although. We all found the beds, wherever we slept, very good and comfortable and had our own restrooms. The communication service was just right, it was really good.
We had a wonderful time and hope to be back one day to discover more about your beautiful country
20-35 years of age | Experience level: first safari
Smooth and fun ride
Reliable team and very good prices!! Ask for Jonathan as driver/ guide he’s fun and very professional!! Highly recommend this company
CN
20-35 years of age | Experience level: 2-5 safaris
The Pearl of Africa
This is a my 2 time to travel to uganda, the Pearl of Africa and using the same company mumdadugandatours becouse of it's fantastic hospitality and high without. This time we travelled in a group of 13 people. In the first place is was stressed becouse of the big number of persons, however all went well and the group was well managed, thanks manger for the good cooperation, the price given was favourable, the guide was excellent he was knowledgeable and provided the good information during our trip.
We travelled to mabamba swamp with sheobill, kibale forest National, queen Elizabeth , bwindi national park, kalinzu forest And ziwa rhinos sanctuary. We had chance to interact with them. It's my pleasure to recommend mam dad uganda tours as the best partner to use, my 2 time using them is a vivid experience for that. Best wishes from Lee
CH
20-35 years of age | Experience level: first safari
It ended in a court case
I had a few days of meetings in Botswana and booked two Safaris with Lucky, one before the meetings and one after. In the first Safari (4 days) everything was ok. Moremi of course is a wonderfull place. The guide and the chef did a great job - all of them are freelancer. After the second safari (see further down), I am not sure they will work with Lucky again.
A much worse experience was the second safari (it should have been 7 days CKGR and Nxai Pans). Lucky didn‘t do any advance preparation for the trip like buying food or booking accomadation in the parks. When the safari started he was not in Maun, but in Gabarone, an unexpected meeting he said.
He sent the guide to pick me up, but didn‘t provide him with money for food, disel or accomodation. With the help of a friend of Lucky we could buy the most necessary things. Even I cashed in some money I had on me. Lucky said he would join us after two days and bring the required supplies. He didn‘t. He only showed up after three days, probably when he realized, that our situation wasn‘t too good: we were in CKGR, no food left and not sure we had enough disel to make it back to the gate, where we could have a phone call for support.
So he briefly came to our camp with more supplies, appologized, said from now on everything would work fine. It didn‘t. When we went over to Nxai Pans we realized: he did not pay park entrance nor accomadation for us - eventhough before hand he had repeatedly confirm that he did...
Before more people had to cash in money for something Luckey had been paid for by me in advance we headed back to Maun, two days early. Back in Maun we waited on Lucky. And he kept on with the scheme of telling that he would be there and then not showing up. He finally showed up when I set an ultimatum and threatened with the police. We then agreed on the money he had to refund me for the two days of safari that didn’t happen and I also set the condition that he would pay the guide and chef for their work in order for me to consider the thing to be ok. He than set off, saying he would go to the bank to get the money - only to hide somewhere and play on time until I had my flight back home.
Until now, he did not pay the refund to me nor did he pay the money he owns the guide and the chef for their work. And I must say both of them did a great job, doing their best for me to have at least some safari!
Given the fact that Lucky owes money to all of us, the guide went to court with the case. We are waiting.
After this I wouldn’t trust Lucky. He studied communication and he is good at telling stories. I assume he run into financial problems. This should not happen, he should not have used the money I paid to him for something else than my safari. But even if so, once it happened, he should not tell stories as he did. Very disappointing.
If you still book with Lucky, do not pay more than 1/3 of the money in advance, like this you make sure there’s money left for your trip.