50-65 years of age | Experience level: over 5 safaris
Expert organisation of four-day Gorilla Trek in Uganda
Bamboo Ecotours were really great to deal with. Edison was prompt in answering emails and queries. The trip worked out perfectly and met our expectations without exception. We were able to fit everything into a tight schedule. Our guides Joseph and Herbert were very well organised and made sure we had a good time and were always safe and well looked after. The gorilla trek itself was real highlight and was very well coordinated. It only took one hour to get to the spot where our designated family group appeared to be waiting for us to arrive. We were amazed to find the gorillas sitting around going about their daily business and not bothered by our presence. The thrill of being so close to these wonderful creatures and sensing how comfortable they were was truly beautiful. To know that they were not threatened by us, was the most rewarding experience. We were able to observe them for more than an hour and of course took plenty of great photos and videos of the silver backs, mothers, juveniles and a couple of adorable babies. We also hired (our own expense) a porter to assist with our bags and getting us up and down the muddy mountainside. This was agreed to be very worthwhile. During our four-day tour we also travelled through three other parks and saw a variety of wildlife up close. We got to see nearly all of the creatures mentioned in our itinerary. The accommodation booked by Bamboo Ecotours was of a very high standard and did not disappoint. The guides were very punctual and thorough in their organisation of our tour and we felt we received great value for money. I would highly recommend Bamboo Ecotours to anyone wanting to make a similar trek through Uganda and/or Rwanda.
US
65+ years of age | Experience level: 2-5 safaris
Wonderful South African experiences.
Our family just returned from a spectacular set of South African experiences, all superbly organized, implemented, and managed by Melanie Macphail of Pembury Tours We first learned about Pembury Tours from their excellent reviews on the Safari Bookings website. Working around some of our unique family health concerns and schedule constraints, Melanie listened intently and crafted the perfect trip that met all of our stringent criteria – with a grace and understanding that may qualify her for sainthood. Our adventure began in Cape Town, followed by the Idube Game Lodge in the Sabi Sand Game Reserve, then an overnight in Port Elizabeth (where we were privileged to actually meet Melanie), then on to the Pumba Private Game Reserve in the Eastern Cape, and finally a wonderfully educational visit to Johannesburg. That Melanie was able to arrange such a varied and inspiring itinerary, exceeding the expectations of our three-generation family, speaks both to her particular expertise and to the depth of the entire Pembury organization. I would highly recommend Pembury Tours to anyone contemplating vastly more than a cookie-cutter African experience.
US
35-50 years of age | Experience level: 2-5 safaris
Great communication, completely seamless trip, tailored to our needs
My friend and I were completely taken care of from our first communications with Tomondo, all the way through to the drop off back in Nairobi. Lisa was awesome with keeping us posted all along the way, from making sure the driver was picking us up at our home in Nairobi, letting us know that he'd arrived, and making sure we were having fun, while we were on safari. My husband initially chose Tomondo because of their prompt response and thorough answers to all of our questions. Travelling, we were two women, so we wanted to feel safe and comfortable all along the way, and we were! Nicholas was a great driver and went above and beyond, answering all of our questions (and then some!). He stopped when we wanted to stop to observe the animals and nature, and let us linger as long as we wanted to. We saw some AMAZING stuff while we were in Amboseli, and he made sure that we got to see everything that we wanted to. I'm vegetarian, and the kitchen staff and Kibo Lodge made sure I was well-fed. Our accommodations were spectacular....we loved the pool, the views, the staff, and the food. I'm definitely going to be returning with my family and will use Tomondo again! I highly recommend using them!
US
35-50 years of age | Experience level: first safari
The best Kruger experience
I had the best trip to Kruger with Shinzelle Safaris. Everything was taken care of for me. Someone picked me up from the airport, took me to Hazyview for a transfer to another vehicle that took me to the Windmill Country Retreat. Then they took care of us the whole time we were there until it was time to repeat the trip back to the airport.
Our guides were top notch. They took us into the park and were pretty good at avoiding the crowds and getting us a more intimate experience with the animals. We saw the Big Five within the first two trips, and each subsequent trip was just us getting better pictures of the animals. It was a blast.
When we weren't in the park, we had a nice little cottage to unwind in. Each evening, they cooked a great dinner for us. They were even able to do laundry for us, allowing us to pack even lighter for our trip. Sadly, we didn't have any monkey visitors to see, but we did have a nice little Dik Dik eating outside our cottage one evening.
All in all, if you're thinking of visiting Kruger, use Shinzelle Safaris. Everyone was nice and more than willing to do whatever was necessary to give us the best trip we could get.
IT
20-35 years of age | Experience level: first safari
You can breath the nature. An amazing experience!
Everything was really good. We can see how much the driver was appreciating his job and how much he loves the nature and animals. We lived 6 great days.
PL
20-35 years of age | Experience level: first safari
We have a great trip with great Guide/Driver support. Complies with description of operator.
It was more than my expectations.
Driver/Guide was on time to bring us to Mikumi Park. Everything was in good atmosphere. We spent nice moments in Mikumi Park with one night in clean and comfortable room. During these 2 days we saw a lot of wild animals, also birds and beautiful nature in Mikumi, just take a break for breakfast and lunch. After that, with good memories, we back safety to Dar es Salaam. Recommends!
20-35 years of age | Experience level: over 5 safaris
It was an awesome and fun filled journey
Kudos to you guys for the good job. I really loved your commitment to customer satisfaction and was impressed by your tour guides explanations to details. Unbelievable!!!
LB
35-50 years of age | Experience level: 2-5 safaris
Amazing operator to plan and execute the trip of your dreams
David, the founder, is very good at communicating. He’s a former journalist with an incredible passion for Uganda. He answers quickly, clearly and takes the time to understand your needs and provide a fully custom itinerary and not a cookie cutter version like most operators. Before, during and after our trip, David was a message away and at the ready to make our experience great.
IT
35-50 years of age | Experience level: over 5 safaris
Thank you Kili Slope!
I have booked a 8 nights Safari in Tanzania between Tarangire - Lake Manyara - Lake Natron - Serengeti (north and central) - Ngorongoro - Lake Eyasi.
Since the booking David Maro, the owner of the company, has been really great, customizing the tour following my needs.
Everything was really professional since the first email and the booking process was really smooth.
Being a small company, Kili Slope has great care for their customers: the communication between the booking and the start of the Safari has always been accurate and effective.
Then, when the time for the safari arrived, everything from the beginning was absolutely fantastic!
1. the driver / guide, Jackson, is a safe driver and has great knolwedge of the parks and we were always there at the right time to see the best things: the river crossing by the wildebeest, the lions hunting, the leopard having his food, the cheetah with her babies...
Moreover he was always helpful in explaining things and the dynamics of wildlife
2. the car was really comfortable and clean. Water was provided every day
3. the accomodations were really good, especially the tented camps in the Serengeti
4. the itinerary was well designed, we never had to rush and had enough time to enjoy everything at the right pace
4. David Maro was really kind and wanted to meet me at the start and the end of the tour: this is great customer care!
It was my fifth experience in Africa and i have to admit that this safari in Tanzania was the best of my life.
Kili Slope is a reliable company and i would suggest to book with them over the biggest company in Arusha if you want to have a better customer experience.
NL
50-65 years of age | Experience level: over 5 safaris
excellent tour operator, who listens to your wishes!
Communications were great, via email en telephone. Sander organized our trip very well.
It's a beautiful country, we saw so much. It's by far the most beautiful country we've ever been.
Paul our driver and guide was very nice to be with. He's a safe driver and a good guide and spotter of wild life!