DK
20-35 years of age | Experience level: first safari
The best safari experience we could ever wish for
Right from the start the communication with Mufasa was highly professional and transparent. Polly was very responsive, always answered our questions immediately and with all needed details. Several tailored options were provided regarding the exact tour, accomodations and additional activities during the safari. All the lodges and camps booked for us were great. Very clean, safe, great locations and with good food. We felt safe and in good hands from the start!
The safari itself was a breathtaking experience that exceeded all our expectations! Especially our guide Dan was incredible and made this experience so very special. He is not only an absolute expert regarding wildlife, which he explains in unparalleled detail, but also knew absolutely everything about Kenya, its culture and people. Dan always went the extra mile to ensure we have the best time possible and filled our days with smiles and laughters. His extensive safari experience of 20+ years is invaluable as he knows all parks, how to move around and where to spot the most interesting animals. Dan as a guide really makes the difference - we would go on Safari with him anytime again. He is the best guide we could have imagined!
We would strongly recommend to go on Safari with Mufasa as they provide a personal and outstanding experience!
DE
35-50 years of age | Experience level: 2-5 safaris
Our trip was a „once in a lifetime experience“
Our trip was a „once in a lifetime experience“. Wonderful. Thank you very much for everything.
AT
50-65 years of age | Experience level: first safari
Amazing tour operator
This was our first safari in Tanzania and we chose Furaha because of the flawless communication over whatsApp even weeks and months before the tour even started. This made us feel safe and we were not disappointed. Phil of Furaha tours was extremely supportive and always responded within less than an hour, he had an open ear for any questions we might have, They were also very flexible in adjustng the tour to our personal wishes.
Phil even contacted us every evening and even after the safary to make sure we felt good on our ongoing journey. This is customer care at its best !
We visited Ngorongoro Crater and Tarangire NP and it was a wonderful experience ! Our driver, Emanel was so friendly and always trying to serve us as best as he can. He is an eagle-eye ! If there was an animal hiding in the grass, he would see it :-)
Overall, we managed to see 26 different species of aninals and birds ! What an adventure !
The jeep we had, had seen its best days behind it, but what the heck, it did its job flawlessly, never broke down and they even installed a power converter in the car, so we could charge our phones and cameras while driving. A great gadget !
All in all, we hope to come back and next time there is no more searching needed for the right tour operator, We would pick Furaha anytime again. Thanks, guys !
IN
35-50 years of age | Experience level: 2-5 safaris
Very reliable .
Just back from trip to Serengeti , grongoro crater and Arusha . Very prompt response to our queries from lion king. All arrangements made in tents and resorts were nice. Everything as promised . Special note of our driver Saleh must b made . He was very courteous, well mannered, had good information on animals . Was always ready to go that extra mile to show us more animals . Thank u lion king for an amazing time ! Wud definitely like to cm here again !
SE
20-35 years of age | Experience level: first safari
Fantastic service and friendly
Our visit with Kalahari Skies was phenomenal. Our guide, Rex, gave us the best experience in the Moremi reserve. He went above and beyond to catch sight of as many animals as possible. We stayed in tents for two night, with wild animals walking freely outside our tents during the night. An incredible experience. The crew had a well prepared dinner ready for us when we came back from a game drive. They even met up with us in the reserve once, and set up a table with a cooked meal. Exceptional service and a great treatment by the employees. Many interesting conversations and always nice. Thank you so much!
US
65+ years of age | Experience level: 2-5 safaris
Organized, efficient, professional, experienced, and responsive to your personal interests.
The tour went exactly as planned but included some flexibility to take advantage of seeing as many animals as possible. My guide, Benny, was extremely knowledgeable and experienced at tracking animals enabling us to see a wide variety every day to the extent that it was almost jaw dropping! The personnel have a sincere commitment to making this a memorable experience for you and go out there way to ensure your trip meets all your expectations. Mine went beyond - not only did I see so many animals but I learned a lot about their social behaviors and surrounding habitat which made the viewing so much more meaningful and inspirational. Accommodations are first rate as is the hospitality offered capping off exceptional days with warm, welcoming comfort. I recommend Soul of Tanzania to anyone looking for an unique, fully satisfying, professional and exceptional value for a game drive of a lifetime!
DE
50-65 years of age | Experience level: first safari
I don't think it is possible to get a better Africa experience than by this Uganda holiday
If you like watching animals, I can highly recommend this tour through the various national parks of Uganda. There was always a change from safaris to boat tours and jungle walks ... absolutely amazing! It was very well organized. We even got the chance of additional things to do, in fact a swamp walk and shoe bill watching. The tour guide was very friendly and pleasant. We could absolutely rely on him in every situation, f.e. when roads were an adventure itself. The lodges were very pleasant. In my personal view they were even more luxury than I really needed. Of course it was not a cheap travel, but I never had a feeling that it wasn't worth the money. I really consider to come back once just to see more of this beautiful country.
DE
50-65 years of age | Experience level: 2-5 safaris
amazing holiday in an amazing country - thanks to Hail Tours
We just returned from our 15 day trip to Uganda with Hail Tours. Friends had recommended Doreen and I must say it was a perfect match.
Doreen did everything possible to cater for our individual requests and the result was an individual tour, that was extraordinary. After South Africa and Namibia (both were self-driven), this was our third safari and I must say it was by far the most authentic one. Uganda does have the necessary infrastructure for a nice and comfortable holiday (if you don't count the roads :-)), but is fortunately still lacking the downsides of mass tourism. The lodges were all very nice an comfortable and offered tasty and good food. Usually my stomach is pretty shaky, when I go to foreign contries, so I was a bit worried at first, but it turned out, that that was no problem at all. The local food, which we tried on several occasions, is cooked so long , that its not only tender, its also ready for "western stomachs". And every coupkle of meters you'll find stands with fresh fruit ranging from mangos to pineapples, bananas, ...
An absolute highlight for us was the Gorilla Trekking in Bwindi. Getting face-to-face with those primates without a fence, glas or anything else in between is an astonishing adventure. It's not cheap, but parts of the money go to the local communities thus saving the surroundings of the gorillas. The result is, that the overall population has increased again over the last 10 years.
Our driver and guide Gerald was also amazing. He seemed to know half of Uganda and whenever we arrived at a national park, he was immidiately in contact with the locals and knew right away which spots to go to and which not. And whenever we wanted a sudden change in the plan, he accomodated for that.
Bottom-line: For anyone planning a trip to Uganda, I can only recommend Hail Tours and Doreen without hesitation. While it is a small company, it offers an excellent and very personal service and what I also find very impoertant: The money you spend, stays in the country and thus helps the development of the country and the locals (we've seen first-hand, that that is the case with Doreen).
NL
20-35 years of age | Experience level: 2-5 safaris
So friendly, helpfull and the best company during the kilimanjaro climb
Everything was amazing!! Climbing the kili with kilinge adventures was definitely the best choice ever. Most amazing and special days of my life. Everything was arranged perfectly and the company was the best. Everybody was so friendly and helpfull. Could not have done the climb without them. It would say 10/10
KW
20-35 years of age
Horrible Hosting Experience
If there was a negative one rating, that is what I would give. All of the accommodations except for Reef and Beach were filthy and smelled terrible. The lunches were packed around 7am every morning and left to sit in the sun on the passenger seat until lunch time. We stayed in Arusha for 3 nights. On the first night, the water kept cutting off . On the second, large ants spread all over the bathroom floor and on the third, there was no hot water in the tent. The agreed -upon payment method was changed last minute. We were initially told that we can pay upon arrival however, about 2 weeks before our departure we were told to pay nearly half the amount.
Each time we had a domestic flight we had to practically beg for the tickets to be sent. Even though when the payment method was changed the excuse was that they needed to book our flights in advance.
On our flight from Arusha to Zanzibar, they sent us one ticket and sent our guide another(different Airline). We were extremely confused. Poor poor management. There is no emergency contact number or personal. We arrived at about 5:30am . It was dark in Zanzibar and our pick up was a bit late . He arrived without a sign , a uniform or anything that indicated that he was from Paradise and Wilderness( not even a sticker on his bus). We quite reluctantly got into the bus and were taken to a hotel in Stone Town. We were told we would have to wait until check in time i.e.2pm. which was completely ridiculous because management had our flight details and knew we would be arriving earlier. I tried contacting them via WhatsApp. When they responded, all they had to say was "Kindly be informed that normally check in is 2pm, if you request early check in is subject to availability and we charge 15 USD per room" (copied from WhatsApp) . We were willing to pay that amount but there weren't any available rooms. We ended up having to wait for an extra 6 hours to get our room (which smelled like bowel). They later apologized and offered a complimentary massage but this was not nearly enough. By the time our Safari was over , we were fed up and we decided to leave early. Our original booking accounted for 3 nights in Reef and Beach but we only stayed for 1(we were not refunded). We arrived at Reef and Beach around 8pm and left at 7:30am which brought our trip to an end. HORRIBLE HOSTING EXPERIENCE