35-50 years of age | Experience level: first safari
An excellent experience overall
Our Tanzania safari was an amazing experience. We saw so much wildlife, it's hard to describe!
Despite all of the wonder of Tarangire, Ngorongoro and the Serengeti, the thing that really made our trip special was our incredible guide Elisha. You spend so much time with your guide - for us up to 10 hours a day for 8-9 days - so if you don't get the right guide it could really impact the whole trip. Elisha was knowledgeable, patient, warm, friendly, and a genuine joy to be with each day. We came away feeling like we'd made a wonderful friend, a somewhat strange feeling after only knowing someone a handful of days and given you likely won't see them again! I hope the management of E-Trip Africa realise how much of an asset he is to their company!
The organisation of the trip itself was very good. We really appreciated Ben's support and patience as we considered all the options available to us. His advice on accommodation was very valuable, including some insider knowledge on the ins-and-outs of each property which really helped influence our trip and ensured we could stay in line with our principles by supporting the best companies and people. We really appreciated his frank and insightful feedback which meant we ended up in 4 properties we were ultimately very happy with!
The only point of feedback we'd have for management was that it felt like once we paid up in full, the level of communication really dropped down. We ended up having to chase them up a week before departure for all the relevant details (with a holiday of this complexity and cost, earlier contact would have been nice). We'd also originally requested a specific safari guide based on a recommendation, and that was changed last minute, but we had to ask why we'd not been given the guide chosen. The change wasn't an issue (and clearly as above very happy with the alternative we were given!) but proactive comms on this would have been appreciated.
Once we were on the trip we heard nothing more from them, and had no follow-up on our return to ask how the trip was. It wasn't a huge issue as we had a great experience, so nothing to really follow up on, but that extra care and service to check in with how our trip was going / went was something I would have expected based on the excellent reviews, and at least for us personally it felt a little lacking.
Overall though, I would definitely recommend E-Trip Africa, especially making sure Elisha is your guide in in Tanzania, you will have a fantastic time! Despite the minor communication shortcomings, I would still give 5* overall! :-)
US
20-35 years of age | Experience level: first safari
Excellent Service, Guides, and Lodges
The tour company was prompt in responding to my inquiry and telephone follow up. Victor was an amazing guide at the Green Fire Lodge. Nigel and Carol were wonderful hosts. Timba and Blessing ( the drivers that picked us up and dropped us off) did an amazing job.
20-35 years of age | Experience level: first safari
Customer oriented
I enjoyed my safari experience with Monteero Safaris to Queen Elizabeth National park with a couple of friends. They checked all my boxes with accomodation, food,transport and tour guiding. They are customer- oriented in every step of the experience. Thanks for the amazing experience!
PT
50-65 years of age | Experience level: first safari
Incredible and unforgettable...
I and 4 other friends, in a group of 23 people, did a 5 day safari through Lake Manyara, Ngorongoro and Serengeti! It was an incredible experience, which we will never forget... Our guide - Cleopa - was fantastic in the accompaniment and teachings that he gave us in these days that we shared the Tanzanian trails with him! Thank you very much... he will also remain in our fantastic memories of this adventure.
US
50-65 years of age | Experience level: 2-5 safaris
Hyrax did an excellent job of organizing a complicated safari.
Our guides were excellent, both Dan and Dennis. Accommodations at Samburu National Park and Ol Pojeta were great including the food. Email communication was always prompt. Vehicles were reliable and both guides were excellent drivers and extremely knowledgeable. Would definitely recommend.
US
50-65 years of age | Experience level: 2-5 safaris
Well organized safari with very good accommodations.
Safari was very well organized and accommodations were very good including the food. Good value for the money.
Recommendation to include Lake Bunyonyi was excellent.
Excellent experience with mountain gorillas in Bwindi.
Excellent experience with golden monkeys at Volcanoes National Park.
50-65 years of age | Experience level: first safari
Ngoni Safaries
I used this tour operator, which was very reasonably priced. Elly, who was the guide, was amazing. He looked after me well and went extra miles to make sure I have a great experience. The tour was the highlight of my holiday in Uganda.
MX
Most reliable, responsible and fun way to go Gorilla trekking!
Living and Adams were amazing tour guides, they took me and my two female friends on a memorable trip to Uganda for gorilla trekking. They were very warm, respectful and always cared about our best interests whether that was making technical stops for restrooms in the road, getting to an ATM, or just engaging in a quite unique conversation about Uganda and its people.
They would always help us troubleshoot and took us safely from Kigali to Uganda.
The food was very good, there were even vegetarian options, and the only thing that is not included is beverages other than limitless bottled waters in the car.
The hotel is supported by a local NGO, and the earnings continue to help the local community to redistribute water through a water-spring supporting project they started. For us, this represented sustainable tourism.
The guides and trackers were very professional and explained to us everything we needed to know.
Finally, the gorilla trekking was AMAZING! One of the best in a lifetime experiences that anybody visiting Rwanda or Uganda should definitely go for.
20-35 years of age | Experience level: first safari
A beautiful wild country
We had a lovely time in Botswana, a country with many massive protected parks. We visisted several of them allowing us to see many many animals as well as different landscapes from the Kalahari desert to Chobe via the Okovango delta. A huge area of wilderness, not many tourists, it felt really like an adventure as we did a mobile camping safari that we definitley recommend with Shipungo Safari! We spend many nights looking at the stars in the wilderness, listening to all the animals living there. The people and our guides were lovely as well, we felt safe. The weather was nice in May, dry and not too hot. Definitely recommend it, we loved it! And we finished with the Victoria falls in near Zimbabwe to conclude 2 wonderful weeks.
50-65 years of age | Experience level: first safari
Two best days ever.
Zanzibar is a beautiful island with lovely people, but what did it for me was a day at ngorongoro and one and a bit in the serengeti hands down the best two+ days I've ever had.