FR
20-35 years of age | Experience level: first safari
Responsive, well organized
A fantastic 2-day safari with Mtinangi, our guide.
We saw so many animals, received excellent explanations, and a great atmosphere!
(automatic translation from French)
LT
Very professional guide
Very professional and friendly guide. It was interesting to hear more about animals. Really felt like he wanted to find and show as much animals as possible.
US
65+ years of age | Experience level: first safari
He was competent, knowledgable and warm.
I was afraid that the Masai Village tour would be touristy and commercial. I was re leaved to discover that it was anything but that. After a long ride through beautiful and fascinating terrain, we stopped in a field. After a while a Masai mad came to greet us and welcome us to his world. Hospitality is a cornerstone on Masai culture. A group of perhaps twenty women of all ages appeared in colorful traditional Masai garb to sing and dance an elaborate welcome. They seemed to be greatly enjoying themselves. Then we hiked into the forest to meet"under the tree" . I am 83 and not a strong walker, but David, out guide, lent encouragement and support, and I discovered that I was equal to the challenging trek. We met "under the tree" with the men, who shared their views on Masai medicine and childbirth customs. David translated from the Swahili. I cannot stand comfortably, so I asked if I could lean against "the tree". Permission was granted, and then someone appeared out of nowhere with a plastic chair for me. There was one woman in our group, and although Masai culture could be called counter feminist, she reported feeling welcome and respected. We were welcomed into their dung huts, and admired their herds of cattle and goats. A fabulous trip!
CR
35-50 years of age | Experience level: first safari
Friendly, responsible and committed to quality and customer satisfaction!
Hello we are from Costa Rica and recently we used Kenan Travel for the design of our Safaril. We are so happy that we choose them. I am going to divide the review in two (Jane and Paul).
Jane was our contact in kenan, and she was amazing, excellent communication skills, very patient and she always explain with every detail all the proposals, and very good reponse time.
Paul was our guide in Kenya, he was very friendly, he knows the Parks, and he knows how to find the animals ans get to the best Spots.
He is constantly trying to give you a Good service and trying to usderstand what are your goals for the day.
If I ever comeback to África I Will definetly contact Jane and I Will ask for Paul as a guide!!!
One last thing Kenan not just give us all than they promise but at the end the gave us a very nice and unespected upgrade in our last park!!
We are so happy, our Safari was all that we wished!!
MT
20-35 years of age | Experience level: first safari
Raj is a loyal, educated and knowledgable person whose patience always made us feel safe and valued.
1 - The experience is one of a lifetime!
2 - We always felt safe in the hands of our guide Raj
3 - He is well knowledgable about all parks and animals and local traditions.
4 - Easy to communicate with as he has good english and is very friendly.
5 - He was always on time and made sure that we had extra time for other activities.
6 - He went out of hia way to make sure that we saw as many animals as we could especially the Big five.
7 - The van was always clean and he always had different drinks for us.
8 - In a nut shell he made our dream come true with no hesitation at all and always showed appreciation.
HAKUNA MATATA 🤍
FR
20-35 years of age | Experience level: first safari
Responsive, efficient and well organized
A truly perfect two-day safari with Mtinangi!
Good humor throughout the trip, excellent communication and explanations, and beautiful landscapes and animals.
Thank you for everything!
(automatic translation from French)
35-50 years of age | Experience level: first safari
Knowledgeable
This was a fantastic day, we got to see all our the wild animals we were looking forward to seeing. Great day 🥰 Moloko was an awesome guide
20-35 years of age | Experience level: first safari
Excellent Service from Start to Finish
We had an amazing safari experience with this company, and we’d love to share it.
First of all, our customer service Alice was fantastic. She responded to all our questions quickly and provided us with very helpful information. She arranged our itinerary in advance according to our needs and also reminded us what to prepare before the trip.
Our guide Willy was outstanding. He is extremely professional and an excellent driver. With his use of the intercom and phone, he was able to find the best animal sightings faster and avoid traffic jams. Most importantly, he arranged our daily schedules very thoughtfully, adapting flexibly to different situations. On our last day, when we decided to add an extra day of safari at the last minute, Willy managed to adjust and organize everything right away.
The Land Cruiser was spacious and comfortable, easily fitting luggage for five people. The vehicle was also equipped with a binocular and a camera bean bag, which made photography much easier.
Lastly, for the final two nights, it even offered us a complimentary upgrade, which was a wonderful surprise.
Overall, everything was perfectly arranged, from customer service to guiding, transport, and accommodations.
CN
20-35 years of age | Experience level: first safari
Knowledgeable guides and attentive safaris
West Wild is an excellent local operator—especially convenient and friendly for Chinese travelers. They offer warm, professional guides and well-organized itineraries. We were very satisfied with this trip.
【Communication】
Communicating with 【West Wild（犀野境）】 was extremely easy. The owner, Mr. Wang, is Chinese, and the company also has Chinese-speaking customer service. As Chinese travelers, this made things very convenient—we could communicate directly in a WeChat group instead of relying on low-efficiency email or apps Chinese travelers rarely use. Mr. Wang and the service team always replied quickly and, more importantly, actually solved problems.
【Service】
West Wild’s service was excellent. From itinerary design through the end of the trip, Mr. Wang handled our questions quickly and efficiently. Our guide in Tanzania, **Mr. Alfred**, was especially professional. He has broad, in-depth knowledge of the savannah, wildlife, and local culture; we learned in conversation that he holds a bachelor’s degree in a safari-related field. He answered every question expertly and even kept two wildlife encyclopedias in the vehicle—while explaining, he would quickly find the relevant entries to deepen the discussion. Throughout our time in Tanzania he took great care of us: he cleaned the 4×4 thoroughly every day, inside and out, and even kept an air freshener in the car. We really appreciated these touches.
【Value for Money】
Our trip ran from July 27 to August 7, routing Kenya → Tanzania → Kenya. The cost was USD 4,500 per person for four people (flights excluded), and there were no additional charges during the journey. Accommodation was consistently good—TRADE MARK, Moyo Camp, KENZAN, OLDEANI, KIBO SAFARI CAMP, etc.—so we felt the overall value was strong.
【Reliability】
West Wild proved to be a reliable local safari operator, with each step of the itinerary well arranged. There was one minor hiccup: on one night in the Serengeti, customer service sent Alfred the wrong Kenzan property (Kenzan operates two camps there). Even so, Alfred still got us to the correct camp in time, and this did not affect our impression of the trip.
【The Safari Itself】
It was fantastic! Our guide in Kenya was Mr. James, and in Tanzania it was Mr. Alfred—both were warm and highly professional. They showed us all the animals we hoped to see and consistently secured great viewing positions. That said, as a Tanzania-based operator, West Wild’s service in Tanzania was even better than in Kenya. While Mr. James (who guided us at Lake Elmenteita and the Maasai Mara) was excellent—knowledgeable, humorous, and talkative—our experience with another Kenyan guide, Mr. J (also named James, who took us to Amboseli), was not as good. His English was more limited with a heavier accent, and he came across as less enthusiastic and less talkative.
IE
20-35 years of age | Experience level: first safari
Elephants, lions, zebras and family: Memories of Safari360
Our family - me, my husband, and our two children - went on this 4-day Grand Migration Safari. From day one, the Safari360 team has taken special care of us. The children were very excited to see the herd of elephants, lions, and zebras. The guide patiently answered all the questions. During the migration to the Serengeti, thousands of animals were running together - it was the best classroom of life for our little ones. The experience of hearing the roar of the lion from inside the tent at night has thrilled the whole family. Safari360 has not only given us travel but also quality time spent together as a family.
