US
65+ years of age | Experience level: first safari
The tour owner had no control over self planned / sub contracted portions of the tour.
The tour started on a wrong note and things went south from day 1. Internal communications or lack thereof led to confusion and ultimately exclusion of agreed upon destinations (Equator). The tour was plagued with lesser number/s of rooms being booked (for a party 30 strong) which led to endless arguments and compromises wherein the tour operator took a back seat and 'never' stepped in to take ownership of the situation. On multiple occasions the party was starving for food with the last meal having been taken 10 hours or so back. There were tourists with medical condition/s (diabetes for me) which literally put us at huge risks all due to the lack of planning and foresight of the tour operators. The balloon ride was booked for 28 people only whereas our party was 30 strong. Here again the operator just took a back seat during the proceedings and we finally had a couple of volunteers who gave up their spot/s for the rest of us. No compensation was offered to the folks who gave up their seats. The tour was in the planning for almost a year and the end product was flawed all the way thru. The tour owner met us on day 1 and then on the last day whereas during the planning phases he had committed to being with our party on all the days. The tour owner was also not 'Contactable' throughout the ordeal. The scant respect and lack of support to the touring party is the worst I have seen in my lifetime and believe me I have seen a few in all of my 65 years.
NO
35-50 years of age | Experience level: 2-5 safaris
Made our journey magic.
We had a great expeeince with morningstar, Dennis helped us with our journey and made it magic. They picked us up at the airport, on time and very helpful. And the driver Alex was very good, he knew where to go on game drives, knew the area and people there. And he also had respect and knowledge for the animals. So we had a great time, had two boys 17 tears and 15 years with us, and they had the best trip ever I think. So I will with no doubt recommand Morningstar travel and tours for everyone. Thank you❤
CA
50-65 years of age | Experience level: 2-5 safaris
Smooth safari with every string attached
Our 10 day safari with a leg to Diani Beach was awesome. Pre-planning with the owner Robert was very professional and helpful. Choice of hotels, final itinerary, attention to details, this agency did everything right. We are very grateful for the peace of mind through the whole experience. Our guide John Muhoi was a very pleasant companion to both my wife and I. Very knowledgeable, funny, quick-witted, charming. We learned a lot about the fauna and flora, of course, but more importantly about Kenyan people and society, its struggles and prospects. This guy is a true humanist with a big heart. Asante sana to him.
On the safari side, Maisha Mara Camp in Masai Mara Park was perfect. 5-star experience throughout. If you are into flamingos, skip Lake Nakuru (not much to see there) and go to Lake Bogoria instead (the beautiful lake is covered with a pink blanket, surely hundreds of thousands of birds). Lake Bogoria Resort & Spa was close to ideal too. Nice staff, good food, manucured grounds, great pool. Can't ask for more.
We recommend Explorer Kenya any day of the week !
DE
50-65 years of age | Experience level: 2-5 safaris
Very reasonable tour operator
Fast and easy communications, Balu was organizing a great tour to Masai Mara. Reliable and safe driver with good vehicle.
Very recommendable!
CH
65+ years of age | Experience level: 2-5 safaris
Highly recommended
We have just returned from an 11-day safari in Uganda. I can highly recommend the tour operator "Kajie Safari". Even in advance, our questions were always answered immediately and competently. We also received a receipt for our payments immediately.
Our guide Ben took care of our well-being; he knows a lot about the animals and also told us a lot about the country and its people.
We were accommodated in very clean and very nice lodges. All in all: Kajie Safaris is a hot tip!
IT
50-65 years of age | Experience level: first safari
10 days safari
We enjoyed our safari very much. we saw migration and river crossing. We saw thousands of wildbeest in mara, hippos in river.leopard on tree and hyena hunting. Excellent safari experiene!
IT
20-35 years of age | Experience level: first safari
Best experience
Mosses was incredibly professional and kind. The whole experience went very smoothly and we enjoyed every minute of our trip. Really impressive service.
CN
20-35 years of age | Experience level: first safari
Amazing experience
I made a temporary decision to go to Tanzania to see animals, but due to my lack of experience, I searched for a travel agency for a long time. In the end, I chose this not very large company (because I think it would be more expensive for a large company). The entire itinerary was private, with only the two of us on board. The hotel was also lodge, and the guide was excellent and very qualified. I suggest that you make an appointment for the itinerary earlier, and it would be more cost-effective to go and see animals from February to March!
65+ years of age | Experience level: first safari
Knowledgeable and enthusiastic about the region and the history of Victoria Falls.
We found Kuda very helpful as well as being knowledgeable about Victoria Falls and the geography and history of the Falls.He was easy to talk to and we felt that we could ask him questions about the area and people.
US
50-65 years of age | Experience level: 2-5 safaris
Fantastic!
We just finished an 8 day Serengeti safari that was facilitated by the kind folks of Africa Travel Bureau. I brought 11 passengers with me and we traveled together in two vehicles. Our drivers were informative, communicative and attentive. I will be booking another trip in the near future and will not hesitate to use Africa Travel Bureau again. Thanks team ATB!