ES
35-50 years of age | Experience level: 2-5 safaris
Driver was very good
Good Safari, Wachamba did a good job. He was fun and helpful with us. I recommend him for a Safari.
35-50 years of age | Experience level: over 5 safaris
Well Organised
We had a 7 day trip starting with Masai Mara, Lake Naivasha and ending in Amboseli. I got 3 different quotes and Axis definitely offered the best rates, even giving us a budget option, mid-range and luxury and we went with mid-range. Lucy from Axis was amazing, patient and so helpful. We communicated mainly via whatsapp which was convenient and she always responded even out of business hours, which she did not have to do but always got back to me. She was patient when we needed to add group members and when they had to cancel, gave me alternate accommodation options to review when we asked and really helped plan a great trip.
We had to pay a 30% deposit to secure our booking and had the option of only paying the balance on Day 1 of the safari but we opted to pay the balance before we arrival and this turned out to be a good decision - you are taken to Axis offices before you set off on safari and they were SO busy! So it was convenient that we had already paid.
There were long travel days in between locations but Ken was an amazing driver and really made an effort to get us there as early as possible and safely. He also did his utmost to get us a good sighting while on safari even amongst the many, many safari vehicles.
Overall I would definitely recommend Axis when choosing a tour operator to help plan your trip, they take out all the hassle and offered fair rates.
IT
20-35 years of age | Experience level: first safari
Well-organized safari, beautiful lodges, and very kind staff.
We had a good experience with this tour operator and would recommend them. Everything was well organized, and we didn’t have any problems during our trip. They also took care of all our domestic flights.
The lodges they selected for us were excellent – we really enjoyed our stays there and the atmosphere. Our driver was also very skilled and always kind and helpful, which made the safari even more enjoyable.
One small suggestion for improvement would be to better coordinate the accommodation of participants traveling together in the same jeep. Because the lodges were quite far apart, a significant amount of time was spent each day picking everyone up and dropping them off. Optimizing this aspect would make the safaris even more enjoyable.
IT
20-35 years of age | Experience level: first safari
Amazing
An unforgettable experience, made truly special thanks to our guide, China. Initially a bit reserved, he turned out to be an outstanding guide with 21 years of experience and deep knowledge of the land.
The lodges we stayed at were overall nice, with the last one (Voi Safari Lodge) offering a breathtaking view that truly stood out.
The agency (with Antony as our main contact) was very helpful and responsive throughout the planning process.
However, there were a few aspects that could have been communicated more clearly in advance. The remaining balance had to be paid in cash upon arrival, but the evening before the safari started, we were asked to hand over the money to a collaborator who would come to our private hotel. We preferred to give it directly to the guide in person the next morning, as originally expected.
Also, paying in local currency instead of US dollars ended up costing us more, due to the higher exchange rate applied by the lodges (compared to the official rate found online). This is definitely something that should be mentioned in advance, especially for travelers coming from Europe, where US dollars are not commonly used and need to be ordered from a bank.
Overall, it was a truly emotional and well-organized trip — one we will remember forever.
China number one!
NL
50-65 years of age | Experience level: first safari
nice experience
Robert was our driver and he gave us lots of information about the animals and the parks we went to.
We loved the provided lunches at very nice spots in the park.
The drive back to Kilemanjaro airport was a very long one.
FR
50-65 years of age | Experience level: first safari
always available and flexible
We had a full safari plan in tarengere, ngorongoro crater and serengeti with flight transfert to zanzibar experience, all went well.
Paul and Emanual were kind and available.
