65+ years of age | Experience level: 2-5 safaris
Friendly, competent and super responsive
I did a 10-day safari trip with my brothers to four safari parks in the southern part of Tanzania, mainly to avoid the crowds in the Serengeti. Gogiraffe put together a great tour, spanning Mikumi, Ruaha, Udzungwa and Nyerere National Parks. Planning was through WhatsApp, with the manager Luice Bayanga, who was super responsive and very flexibly accommodated all our requests. All arrangements he made were perfect, from the selection of the accommodation (mid-range to upper-range safari camps...), to all the travel arrangements (airport and hotel pick-ups, guides etc). Issa, our driver was very pleasant to travel with, and a very safe pair of hands on the roads (which can be quite rough, and with lots of heavy traffic to negotiate...). He also was very knowledgeable, telling us much about the country as we travelled, and he was also a great bird and animal spotter. We capped the safari off with a day in Zanzibar, with smoot transfers between Dar Es Salaam and Zanzibar in a great hotel, and an excellent local guide. We were very satisfied, and will come back with our spouses. We definitely will use Gogiraffe again. Great value for money too - so I'd highly recommend them.
DK
20-35 years of age | Experience level: first safari
We couldn't have asked for a better guide than Mo, very informative and made the safari even better!
The tour went seamlessly as described. Saw the big 5 as well as many others.
35-50 years of age | Experience level: first safari
Absolutely Outstanding - Six Stars if that was possible!
This trip was simply incredible. The National Parks, Conservancies and wildlife are just breathtaking and the vast expanse of the Serengeti and its teeming wildlife is just wonderous!
Our entire holiday was booked and managed through Amazing Memories Safaries, who took such amazingly good care of us, we cannot thank them enough. In each place we stayed the accommodation they had found was first-class. They took extra care to make sure we were received and handedover at each stage of our travels by their team, who were all extremely welcoming, warm, attentive and knowledgeable. From Nairobi, to Masai Mara, Serengeti, Ngorongoro, Tarangire and Amboseli, every part was spectacular. Our first stop was in Masai Mara, and our tour guide, James, took excellent care of us and his knowledge of the wildlife and the the animal behaviour was incredible.
For the Tanzania leg of our trip, Amazing Memories had partnered with a sister company and our tour guide for the week was Raymond, who deserves a special mention. Raymond really made that part of our trip. He was friendly, kind, welcoming and extremely knowledgeable about absolutely everything. Always going the extra mile to consider what we would enjoy the most and creating flexibility within our plans to allow us to flow with the environment around us.
The final leg of our trip was a night in Amboseli and then a day in Nairobi, which again was a revelation. For our day in Nairobi we were keen to get a feel for the lived experience of the city, rather thant the usual tourist haunts, and Joseph, our tour guide for the day, took us to see all the different parts of the city, from downtown to the suburbs, it was a fantastic way to cap off our trip.
All in all, an absolutely outstanding experience. If it was possible to give a sixth star, I would! Thank you ever so much to Anne and her team - James, Bryan, Sammy and Joseph, you really made it the most amazingly memorable trip for us - certainly living up to your name!
DK
20-35 years of age | Experience level: over 5 safaris
Friendly and serviceminded
We had an excellent experience with Axis Africa Safaris. The tour operator Lennox quickly responded to our request and emails even though we only booked one day in advance.
We originally stayed at the Mara Chui Resort, but as we were disappointed with the accommodation upon arrival, we contacted Lennox and his team quickly and kindly switched us to another accommodation for the second night. Great service!
The big game safari in Masa Mara was amazing. Kevin was a solid driver with good connections to the rangers and other drivers, so he made sure that we were always on point to spot the animals. We saw two leopards, a cheetah, a hyena, lots of lions, giraffes, elephants and more. Kevin definitely ensured that the trip was a great experience from start to finish.
We highly recommend this company when going on a safari.
CN
20-35 years of age | Experience level: first safari
Jackson's eyes are like eagle's that guarantee that we will not miss any kind of animals we expect.
If you have not ever been here for Safari, Jackson would be the best choice you"ll never be regretful for.
Each day of Safari, each hotel in the night will be different and will be a surprise that keeps you interested and excited everyday.
HK
35-50 years of age | Experience level: first safari
Unpleasant Trip SEP 2023
We planned our trip to Kenya three and a half years ago, but unfortunately due to COVID-19, our trip to Kenya finally took off this year.
We were excited and happy to go on a safari in Kenya. Unfortunately, we encountered a bad travel agency called Seven by Far and the person in charge was Sylvester. As a result, our itinerary could not be fulfilled one by one. In the end, part of the itinerary was not allowed to show up after the deadline. , we disputed and asked for a refund, so that we could complete this unforgettable and unpleasant trip.
The travel enthusiasts who like Kenya, when you choose a travel agent, don’t decide on a travel agent based on ratings alone. I wish you all a happy travel experience.
US
50-65 years of age | Experience level: first safari
Very attentive to what we wanted to see and do
The driver for our tour made this a wonderful experience. He was attentive to what we were interested in and tried his best to accommodate us.
Lunch was not as satisfactory. We ordered a high protein, low carb sugar free lunch. It was less than to be desired with very little protein.
50-65 years of age | Experience level: first safari
Reliable and responsive.
We were a bit nervous about using a recently-established company, especially as pricing was competitive and some reviews weren't convincing. We got back from our holiday yesterday and I thoroughly recommend Serengeti Smile; it was the holiday of a lifetime.
Albert responded to our 59 questions promptly and politely! Requested changes to our itinerary were incorporated without fuss.
Our safari guide, Kisali, was knowledgeable, good-humoured, punctual and responsive. If he didn't know something, he would find out. Kisali was a great driver, not something I'd really thought about in advance but I was very glad of it as some guides from other companies did not seem to be so. Kisali knew the landscapes and roads like the back of his hand. Impressive since we covered hundreds of miles, from Arusha, through Tarangire, Central Serengeti, up to Northern Serengeti and the Mara River crossing and all the way back through Ngorongoro Crater to Dar Es Salaam.
Food was fantastic; we loved all the accommodation.
After our safari, we spent a few days in Zanzibar. Guides, drivers, hotels- everything happened on time and was great.
Well done, Serengeti Smile.
50-65 years of age | Experience level: first safari
Unforgettable experience!
It’s been a phenomenal experience. We saw so many animals and so close.
We witnessed predators on the hunt, cute parenting experiences, we learnt so much.
Isaac has been a phenomenal guide all around. Knowledgeable, competent, empathetic. It’s been a true asset to make our family experience possible.
You can’t miss!
US
50-65 years of age | Experience level: first safari
You are only going once, so go with the best!
From start to finish this was an amazing trip. Our driver Leonard was amazing. His knowledge of the parks allowed us to see the animals in action. The hotels we visited were superb and the food was delicious.
We will be recommending Lion King safaris to everyone!
Thanks Lion King
