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20-35 years of age | Experience level: 2-5 safaris
Quality services and caring.
Most valuable and knowledgeable services company i have ever met. We really enjoyed your guidance which has turned out to be beyond our expectations. Thank you very much for your great and enjoyable hospitality
20-35 years of age | Experience level: 2-5 safaris
Excellent
It's comforting to have a familiar feeling home base when traveling to a new country and culture. The service was excellent, with enough touches of the local culture to introduce and welcome visitors.
20-35 years of age | Experience level: first safari
A great one. One of the best services i have gotten if not the best.
Excellent communications, they are always ready to assist in anyway possible. Great service, they ensure to be customer friendly at all times no matter the scenario. more than the expectations of any customer they come across. No matter the class or level, they do their very best. I was bewildered myself.
50-65 years of age | Experience level: first safari
Provide 5 Star services
Maintain the five star services to ensure sustainable growth
20-35 years of age | Experience level: first safari
Phenomenal experience, magical times
From the moment we first accessed the SafariBookings website and asked for the quotation they promptly replied us with all the information we needed. Since we we're not coming from the airport (but by bus) they offered to pick us up at the station at no fee and dropped us at our hotel, only stopping at the office to hand the payment and check the arrangements for our safari on the next day. They were helpful and friendly at all times and were always communicating with us and informing the next steps.
On the day of the departure to the safari, they picked us up and explained how the logistics would be (given different groups were staying for different amount of days at the safari) and we were placed with two other ladies who would be doing the 3 days-2 nights package (we did the 2 days-1 night). Everything went smoothly on the ride there and the accommodation exceeded our expectations (even though they didn't have hot water in the showers) as well as the meals included (proper breakfasts, lunchs and dinners).
The safari experience was beyond incredible. Our tour guide, Joffrey, did an amazing job and we were so lucky we got to see the BIG 5 and many other animals (the quest to find the Black Rhino was so fun and we were able to spot a leopard which is quite difficult!)! He stayed in touch with other guides through a radio frequency and they would always inform where other animals were placed and you could see he genuinely wanted us to witness all of them (and we would get so so close to the animals!). On our way out e even caught a lioness eating what was left of a Zebra (a raw and wild moment).
We also booked the Giraffe Center and Elephant Orphanage once we were back in Nairobi and despite some difficulties we encountered (regarding time, jam and misscommunication) the experience with the giraffes was lovely (we ended up not going to the Elephants cause the feeding time is between 11-12pm and we missed it so we ended up going to a mall + local market).
You can definitely see they improved from previous feedbacks and reviews they received and the service was spot on. I highly recommend them!
Thank you so much Frank and Joffrey, you made our journey magical!
US
35-50 years of age | Experience level: first safari
Excellent care free fun
Hi what a great value. The lodge far exceeded expectations and was a phenomenal value. The park isn't as big as Kruger ,but it isnt as crowded either. I felt like I was almost on my own custom safari. The food was great and I will definitely have to do this again
20-35 years of age | Experience level: 2-5 safaris
Excellent pre and post- tour client service. Well organized. Wonderful tour company.
Good communication. Special care given to every little detail along the way. Careful choosing of rooms..they make sure client rooms not assigned randomly. Recommendations on best areas to visit ..advised us which hotel was best for a family setting. We really enjoyed our trip. Congrats sure way tours..will definitely organise for more and more trips with your team.
65+ years of age | Experience level: first safari
Day tours around Johannesburg
On a short visit from Australia, we contacted Malcolm via our guest house.We wanted especially to visit the Cradle of Humankind but left the rest to Malcolm . His local knowledge and ease of manner made that visit , the Soweto tour and especially the day at Pilanesburg a delight.He knows his stuff and steers visitors, especially photography zealots, in the best direction. No doubt his longer safaris would be even bigger fun but , for day tours, you couldn't be in better hands.
50-65 years of age | Experience level: 2-5 safaris
Perfect introduction to Tanzania.
Shemeji provided us with prompt and professional services right from my initial contact. Emma met and catered for all of our needs and planned a safari to suit.
Our driver David, was punctual and knowledgeable. Although some days required a lot driving between destinations David provided us with an insight to the local culture and lifestyle. The accommodation provided for us was excellent, all food was good and all had fantastic views. Properties can be viewed on Shemejis 5 day luxury safari brochure.
US
35-50 years of age | Experience level: first safari
Marvelous Experience
The 8day tour trip in Tanzania we had was excellent, seeing lions in the wild for the first time, seeing jackals and the wildebeest as well as everything else. The places we stayed at were awesome, the food and service were excellent. We also went to the Masai Mara Nature Reserve after Tanzania and the views here were fantastic again more wildlife everywhere. Overall our experience was marvelous and the itinerary and the way it was designed couldn't have been better we would recommend this type of tour to everyone that what’s the adventure of a lifetime.