20-35 years of age | Experience level: 2-5 safaris
Great experience
Our tour guide goodluck was amazing and very knowledgable. Fantastic hotels. Great food. Lovely people. Lovely country. One complain would be The car had an issue and it took a lot of persuading to get the company to send a replacement which was the only downside of the trip. If it weren’t for that then it would definitely be a 5 star! Amazing hotels, safari and guide.
35-50 years of age | Experience level: 2-5 safaris
He was excellent.
We felt somuch at home away from home, the agency made sure we were comfortable and checked on us several times, everything we needed and all the info we required was made available,. Arthur made sure we booked the best activities and true to his word, they were all top notch..offcorse Boma dinner takes the cup kkkk .
NZ
65+ years of age | Experience level: first safari
Able was very friendly, informative and always eager to please
We considered several operators and value for money with Ibanga was very competitive.
All in all we had a great 12-day trip, with a couple of minor irritations on advised times to travel between places compared with the actual.
Our mid range option lodges were all comfortable, to the point we would have liked to have more time to enjoy the facilities and just relax occasionally. (Note: my wife and I are at retirement age).
We did not expect the extra cost for the safari guides that apperaed at each park who expected a fee.
Summary - excellent and a lifelong dream to sit with gorillas achieved.
50-65 years of age | Experience level: first safari
Well knowledged and always responsive
I think the service provided was well organized but by researching the cost of the actual itinerary it was definitely over priced and doing on own would cost about 3k less but only I'm to blame cause I didn't do my research due to time constraints Basically paying for transportation which once you are there is cheap and hotels which even in supposedly high season were plenty. If this package came with 3-4 excursions prepayed then it would be easier to justify the cost. Safari.com did an excellent job getting it organized quick and professionally and were very receptive to any questions
20-35 years of age | Experience level: 2-5 safaris
Eunice Odhiambo was veeeeeeeeeery kind! and very professional!
Honest opinion.....I stayed at Taita Hills, the hotel is located at a very good place, great views and it's beautiful and relaxing, the hotel staff were also very kind and very friendly, especially at the pool, the dining area, the drivers and the chefs. However my biggest disappointment was they don't offer full day drives for the safaris. Only 2hrs in the evening and 2hrs in the morning. For me it was a huge disappointment since I'd been in Maasai mara where there's like 3/ 2 hrs the evening before and a full day drive the next day which was totally worth it. You get more time to explore and enjoy seeing the animals which was my main aim....while in Tsavo the whole experience was dawned down to just the hotel experience. Not really what I wanted. But for those that enjoy peace and quiet and plenty of rest , Tsavo is good for you.
EG
35-50 years of age | Experience level: 2-5 safaris
Very helpful and have me good guidance
I traveled with my wife and 4 kids. They had an amazing time spotting the animals during the safari. The guide was an amazing knowledgeable guy, he was really nice to us all especially with kids. The lodges were very basic but I will search next time for other options. I don't know if there is a better accommodation options or this is just the quality there. But to be honest in pamoja villas people were an amazing staff, very cheerful, helpful and welcoming although there are limited resources. In terms of budget I think I had a good deal for such a big group.
DE
20-35 years of age | Experience level: over 5 safaris
Got to see all the animals (except rhino but that’s very rare) so we had a great time!
The organization was great, punctual pick up from the hotel and good introduction at the office. The camp (option 2) was also amazing and the whole trip had excellent value for money with a longer than expected game drive on the first day, good food and a nice and comfortable land cruiser. The tour itself was also successful as we got to see all animals and our guide got us to the best spots. However, we would have liked to hear a bit more from him about the animals/environment. He was on the phone and/or radio a lot which we assume he did to hear about other animal locations but often it felt like just random conversations and chatting to friends. When on the phone it also didn’t feel like he was looking out for animals that much, sometimes we had to spot them and tell him for him to notice. Also, when being with animals it would have been nice to turn radio and phone off to be in the moment and tell us guests a little bit about the animals. We always had to ask if we wanted to know something which felt a bit weird, especially with him being on the phone a lot. Generally, some more communication with us guests would have been nice, to hear about what the plan is, where we are going next and so on. On the second day for example we went back to the camp earlier than expected without knowing that we were heading back. Turns out this was the plan from the beginning since we started very early and that concluded the full day game drive but it would just have been nice to know that beforehand because we ended up being a bit surprised. Just a bit more engagement with the guests in general would be beneficial I think! To conclude, these are all minor issues and we still had an amazing time and can definitely recommend going with Axis!
DE
Easy Shuttle Service
Thomas brought us safely back from Kruger National Park to Joahnnesburg.
GH
20-35 years of age | Experience level: first safari
Great!
Great experience! Reimistar Safaris was super helpful, responded quickly, and was really kind.👍🏾
IT
50-65 years of age | Experience level: 2-5 safaris
Amazing country
Country and wildlife are amazing. The last place in world where you can feel and breath an ancient and well conserved athmosphere
