MO
20-35 years of age | Experience level: first safari
A nice caring guy
For every safari drive, Nickson tries to find something for us to look at, he points to every wildlife that newly and oldly seen.
He is caring too, two of our companions are not feeling well with eyes and the stomach, he correspondingly drive to the pharmacy , take us there and buy the medicine which is pretty kind.
He will negotiate with the hotel with our concern of security( Staff going in the room for cleaning or putting down the net without telling).
He will adjust the problem at once when he knows them.
However, his briefing can be clearer. He will talk about what will we go tomorrow, for some schedule adjustments , it will be better if he can talk about precisely in advance and talk about why we are changing it. ( like there is misunderstanding when going to Tsavo taita hill wildlife sanctuary and Tsavo west national park).
And his campanion( according to him is his relative). As being told it is a private trip with only the guide and us. It is ok for us to to have someone helping with moving the luggages at the beginning of the trip( that is what he is always doing throughout the whole trip), but we should know it IN ADVANCE. We only know the man is going with us the whole trip when initiatively asked, having a feeling of encroaching of personal boundary, especially he took my potato chips and ate them all without asking(not sure whether he knows it is my potato chips). We told Nickson about the potato chips issue and it did not happen ever after.
In short , we care about the clearness on the details of schedules, which is the person following, the schedule adjustments.
TW
Straight forward and clear
Special shout-out to Moses, who helped me book the whole trip — fast responses and great value for money!
The only thing I would have hoped for was a clearer itinerary throughout the trip. Information about the following day, including the starting time and schedule, was often only announced the night before when we were being dropped off at the hotel, which honestly felt a little uncomfortable and uncertain.
Especially when it came to the safaris, things sometimes seemed to end quite randomly, which made me wonder whether the schedule was really the best setup — for example, entering the park after 9:30 a.m., leaving before dawn, or doing game drives during the hottest hours of the day when even the zebras seemed to be hiding!
That said, I would definitely recommend this trip to my friends. It was such a lovely experience, and we saw everything we could have dreamed of! A special thanks as well to our reliable guide, James, who always made sure we were okay and well taken care of throughout the trip.
CN
20-35 years of age | Experience level: first safari
Worth the price and a good memory in first Africa trip
We were upset when there was no brochure sent after the reservation confirmation. However it turned out a good one-week safari trip. First of all I like the efforts they help us arrange the routine while we want to go Hell’s Gate for a walk instead of watching the rhinos. And the traffic was tough and took longer time than I was expected, but washroom, lunch hours were secure. James was the driver and guide, I think he tried best to let us see the big5 such as lions and elephants both in masai and Amboseli while not disturbing those animals too much like some of the drivers kept turning on the engine when animals was so close. It will be more than better if the staff could prepare a brochure with more detailed schedule and locations - actually I cannot well remember some of the specific names of locations or animals.
CH
50-65 years of age | Experience level: first safari
Andrew Kamau was a very thoughtful and funny guide for our group, he did his best.
I had a very good time with the group during these 2 days Safari. The car and the driver (Andrew Kamau) were both very good and I saw basically everything I expected from a Safari. Andrew is a very experienced, funny and caring person, I would definitely suggest to take a safari with him.
HK
20-35 years of age | Experience level: first safari
good experience worth coming
Did not see the crossing though, however the guides are trying their best to find animals.
CN
20-35 years of age | Experience level: first safari
very good
highly recommend
warm service considerate staff and helpful guide
NL
20-35 years of age | Experience level: first safari
Amazing Experience
Everything is good! Only thing to maybe to complain was that i was thinking we woudld have a full day in the park every day but it was a morning or an afternoon safari. I did 5 days and all the 4 national parks near Arusha.
Communciation, service and value for money are good
CN
35-50 years of age | Experience level: first safari
The itinerary was well organised, and the driver-guide was conscientious and responsible.
Our guide, Raheem Mwema, is humorous guy and very serious and responsible about his work. He also an excellent driver, always punctual, and works very hard to meet all of our requests. He did his very best to help us find as many animals as possible.
The only downside is that he spends quite a lot of time on his phone when talking with someone. Nevertheless, whenever an explanation was needed, he gave us detailed and informative explanations.
JP
35-50 years of age | Experience level: over 5 safaris
Wonderful safari but do not recommend
Do not recommend.
Good: Wonderful safari with skilled wildlife driver. We enjoyed what we would like to see, great river crossing, big 5 animals, etc.
Bad: 1. Office response is not speedy after we paid the balance.
2. The unacceptable thing is the office changed our camp without any information. Even I pushed them to provide the details and explanation, they still not tell me the new camp’s name. Please image you will be taken to an unknown place at wildlife park, what do you think?!
IN
35-50 years of age | Experience level: 2-5 safaris
Jocky's strength is in their Safari and Guides!
Our overall Kenya Safari experience was a huge treat. The wildlife, the stories, the history, the people, culture all a hit.
A big shoutout to our Safari Guide Andrew/ Kamao! What a storyteller! While the safaris were rewarding intself the stories brought to life scientific facts, local lores, histories and myths. Kamao clearly loves the Safari and is not dropping a chance to keep the adventure at an all time high for his guests. A total fun person with a natural gift to connect to people.
Some areas which we felt could use improvements are accomodation, variety in local food, a better sense of organisation and transperancy.
Accomodation in Mara was very basic, could definitely be better in terms of food and hygiene. Naivasha too,they could consider options as there are many stays with better facilities.
Also as a tour company keeping guests posted on what to expect in terms of weather, what to pack, providing stay options,better communication and organisation can help Jocky up their services.