Knap Tours

4.8/5 – 34 Reviews

$1,007 to $1,019 pp (USD)

2 travelers   on   Start date
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*This tour does not accept children under 3.
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This Tour Is Offered By

Knap Tours Management

Knap Tours Management

Knap Tours

4.8/5  
(34 Reviews)
Office In:
South Africa South Africa
Size:
20-50 employees (Founded in 2022)
Member Of:
SATSA & ATA
Tour Types:
Customizable private tours and fixed group tours
Destinations:
Botswana BW
Eswatini SZ
Namibia NA
South Africa ZA
Zimbabwe ZW
Knap Tours Management

Knap Tours Management

Knap Tours is a safari travel company specializing in budget and mid-range tours across South Africa, Botswana, and Namibia. The company offers game drives, safari walks, cultural tours, and reliable private and shared transfer services. Guests are taken to iconic destinations including Kruger, Madikwe, Panorama Route, Garden Route, Okavango Delta, Chobe, Sossusvlei, and the Namib Desert, combining wildlife, landscapes, culture, and seamless travel experiences.

Reviews34

An absolutely amazing tour!
5/5

Cape Town Jan 2026, terima kasih Knap Tours!
Solo traveling with knee surgery, I think overall is 9/10
Service 9/10
I really like the way the schedule was managed—busy, yet still enjoyable. I also have to say that this trip felt relaxing and healing, thanks to the thoughtful choice of places and perfect timing. Everything was up to me, completely flexible, which made it feel like a truly enjoyable vacation. Communication with the team was excellent, as were my driver and guide.
Car 10/10
The car was very comfortable and had everything I needed—it even had a heating feature when I felt cold. I truly enjoyed using this vehicle for the entire three days.
Guide and driver: 9/10
Macdonald was an amazing driver and guide. He was a perfect match for a solo traveler like me. He was always enthusiastic and explained every place we visited very well. He also enjoyed listening to my stories, so we could exchange information and keep the atmosphere lively. He understood my needs, asked what I needed, and gave helpful suggestions whenever I was unsure about something. He truly felt like a friend.
Overall, I truly enjoyed the tour with Knap Tours! I highly recommend this tour to everyone. Hopefully, there will be another opportunity to meet again. Thank you, Knap Tours!

Perfect 3 day safari trip
5/5

We are so happy with these guys , the tour they had us on was life changing and was fantastic, they organised all our transfers and were promt with everything and we had the best drivers and tour guides we could ask for. Will definetley use these guys again when we come back next year.

Unfortunately, we did not get what we were promised: a calculated and cynical move by Knap Tours
1/5

Hi,
It's heartbreaking to share this story, but I feel fellow travelers need to understand how Knap Tour operates - and communicates.

November 2, I was contacted by Knap Tours after I asked for a quote on Safaribookings.com
November 3, I talked to their MD on phone to make sure we were on the same page. He confirmed everything in writing.
November 4, I wired money for the 3day trip with Knap Tours
November 5, the trip, with accomodation was confirmed in writing

So far.... so good. But what was supposed to be a dream trip with my 12 year old daughter turned out to be a nasty surprise as we arrived to the lodge. Our guide received a phonecall 1 hour before we arrived. He said that the lodge was full, there had overbookings and standard procedure was to pass on guests to an Ostrich Farm. We refused as the plan was to stay at the lodge. We were offered another place, turned it down, and offered to be driven back to Cape Town with full reimbursement (6 hours drive... don't think so) and my daughter started crying.

I called the MD and asked what was going on and he told me he'd just been informed about the non existing Luxury Tent at the lodge. I found it all very suspicious.

During this converstation with the MD from Knap Tours, I was offered 10% reimbursement.

We had to stay at the new accomodation but upon arrival to the lodge the day after I talked to the MD and booking manager at the lodge who found it all very odd, so they checked.
Nov 3, Knap Tours asked for a reservation
Nov4, the lodge replied that they had no tents or any accomodation for NYE.

So... Knap Tours sold me something that was not theirs to sell. They lied about the process (the lodge confirmed this and told me they would never refer any guest to the Ostrich Farm) and they knew very well that we could not go back to Cape Town. They made a bet we'd accept it without a fight.

Fortunately the lodge was helpful and let us stay in one of their tents (just had a cancellation) for NYE.

When I asked for the 10% reimbursement once back, the MD was most rude to me and then ignored me and my messages.

So: be aware - these guys promise you things they cannot keep, they bet you are not willing to fight for what you have been promised and they are cynical and most rude.

Stay away from Knap Tours and make sure you chose a serious agency if you do a once-in-a-lifetime- trip

Honestly,

//Jakob

Reply from Knap Tours
Reply from Knap Tours
Posted on Jan 21, 2026

Thank you for taking the time to share your feedback. We are genuinely sorry that this experience caused you and your daughter distress, as this was never our intention.
We would like to clarify a few important points for transparency. As stated clearly on our tour listings and booking terms, accommodation is always subject to availability, especially during peak periods such as New Year’s Eve. In such cases, equivalent or upgraded accommodation may be provided to ensure the tour proceeds as planned.
Prior to travel, you were informed of the accommodation change and were offered clear options:
proceed with an equivalent or upgraded alternative, or
cancel the tour with a full refund.
You chose to proceed and were accommodated in a higher-category property than originally booked, at no additional cost to you.
When a further change became possible due to a last-minute cancellation at the original lodge, this was arranged directly with the lodge without prior coordination with Knap Tours, after which we were invoiced and settled the cost despite it exceeding the original booking value.
Throughout the process, all scheduled activities were delivered in full. A goodwill gesture of up to 10% was discussed as an apology for the inconvenience; however, this was never a confirmed or contractual refund, particularly once costs to us exceeded the tour price.
Unfortunately, communication became increasingly difficult due to repeated abusive messages, at which point we had to step back, as we do not tolerate harassment of our team.
We stand by our commitment to honest communication, fair resolution, and delivering quality safari experiences. We regret that this situation could not be resolved to your satisfaction, but we strongly refute the suggestion of dishonesty or intentional misrepresentation.
We wish you and your daughter all the best in your future travels.

Very responsive and professional
5/5

I chose knap tours because they were by far the most responsive and professional. And they did not disappoint! Our experience was even better than we expected. Highly recommend

Great service
4/5

Billy took us from Franschhoek to Aquila Game Reserve. The car was very comfortable and Billy the driver was very pleasant and accommodating to our changing needs. I highly recommend this trusted service.

Other Safaris & Tours70  – Offered by Knap Tours

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Disclaimer

  • This tour is offered by Knap Tours , not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Knap Tours .