This Tour Is Offered By
Our Directors standing infront of our offices.
The Shuttle Hospitality
- Office In:
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Uganda Tourism Board
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
UG
The shuttle Hospitality commonly known as “The Shuttle” has rapidly become one of East Africa’s leading provider of tour & travel services and seeks to differentiate itself as the premier adventure, tour, safari & travel company in the Uganda.
Reviews26
RO
Much more than a tour operator
The guys from Shuttle have done
much more than a good tour operator, they have successfully resolved issues which were beyond their responsibility such as:
- our luggages were lost so we had no clothes for our first Safari. Francis provided full equipment and literally gave me the jacket off his back
- they somehow managed to transport our luggages once these were found via plane from Entebbe to the Bwindi jungle in 1 day with no additional cost!
- they managed changes of plans immediately (buying plane tickets etc) and with a smile on their faces.
I can say that without a doubt that they saved our whole trip. If anything goes wrong during your trip these are the guys you would want around. Thank you Francis! Thank you Bob!
IL
One of the best organized tours we have experienced.
Our tour for a couple in their seventies was organized to the letter according to our requests. Everything was well handled and went according to the plan. Bob was closely involved while planning our trip and especially during when we were on the road. The vehicle was comfortable enough considering the bad roads. Richard, the guide/driver was professional and very friendly and always attentive to our needs and requests. The success of our Gorilla and chimpanzee adventure is mainly attributed to the excellent organization of Shuttle Hospitality.
IL
Excellent tour operator who met all his commitments
Our aim was to travel to Uganda and specifically see Gorillas and Chimpanzees in their natural surroundings. We contacted several tour operators. Shuttle Hospitality was the most responsive and provided us with an custom-prepared itinerary that fully met our requests and needs. The flexibility of the tour operator was remarkable. We finally booked a 6 day tour which included reception at Entebbe airport, flights to Bwindi Impenetrable National Park and to Kibale National Park , reservations at excellent high level local lodges, local transportation at each site and reservation with the local authorities for the visits within the National Parks. The tour operator kept in touch with us throughout the tour and took care of all our needs. The driver/guide at both sites (same driver who drove from site while we flew) was truly excellent. The cars put at our disposal were first class. The tour was costly, but certainly worth its value. Shuttle Hospitality proved to be highly reliable and the correct choice. We recommend it highly to anyone planning a visit to Uganda..
Exceptional Service and Friendly, Responsive Guide
Our experience with The Shuttle Hospitality was exceptional. The experience was beyond our expectations! My wife & I have traveled extensively over the last 13 years but had yet to be to Africa and were unsure of how to spend this time. My wife worked with Bob from TSH to plan our trip to meet our desires, level of accommodations and length of stay. He did a great job planning this trip, and was very responsive answering questions and providing details as the trip date approached. We felt ready to travel when we left. TSH met us at the Entebbe airport upon our (late night) arrival and helped us complete the Visa process, get us to the hotel and coordinate details for the next day.
Our guide Francis was exceptional as well. Super personable, knowledgeable and seemed to know the other guides, hotel staff and people in general everywhere we went. We came to value this as he communicated with others and managed to find all of the animals we wanted to see. We also wanted to learn about the people of Uganda and culture, and Francis was a wealth of knowledge and gave us the community engagement we were looking for. We loved talking with the people.
TSH covered every detail associated with our trip, including booking an unplanned day room in Entebbe to help with our late departure (12:05am) at the end of our trip. They really made every effort to insure we were taken care of along the way. We have not experienced this level of attention from a tour company in the past. The end result was an outstanding trip full of great memories and pictures. I highly recommend this company!
IL
Always responsive, plans according to customer's wishes
Bob was a great guy to work with. always attentive, helps with planning and customizing according to what we were interested to do and see.
Francis was our guide in Uganda, always planning and coordinating our activities well ahead. all went smoothly. Francis is a very friendly person and a great companion. In Rwanda we had Sam as our guide. again, a friendly guy, a great companion for discussions, all was coordinated and went smoothly. Great companions for a very exciting and interesting adventure.
