Big Apes Africa

4.6/5 – 162 Reviews

$1,978 pp (USD)

2 travelers   on   Start date
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Big Apes Africa

4.6/5  
(162 Reviews)
Office In:
Uganda Uganda
Size:
1-5 employees (Founded in 2019)
Member Of:
USAGA, UTB & UWA
Tour Types:
Custom budget & mid-range tours that can start every day
Destinations:
Rwanda RW
Uganda UG
A fraction of our Team.

A fraction of our Team.

We are a Safari Company with operations in Uganda and Rwanda handling Destination management for Tour operators around the world through well crafted private or group tailor made life impacting African experiences. We are a team of Nature lovers and believe in sustainable tourism through conservation and community empowerment. We love to constantly explore our region just for the love of it and it is from this passion and personal experience that we want to craft for you a lifetime experience.

Reviews162

A Great Safari Experience with Excellent Guiding
4/5

Before starting my safari, I was in regular contact with Big Apes. I was able to share my wishes and make changes at any time, and a revised itinerary was always proposed without any issues. In the end, I did a 5-day safari that was very diverse: from the Ziwa Rhino Sanctuary to various national parks, as well as chimpanzee and gorilla trekking, everything was included. The pickup in Kampala and the end of the trip in Kigali were also organized smoothly. The five days of the safari itself were a wonderful experience. The tour guide was very friendly, dedicated, and had an impressive knowledge of wildlife, which he was happy to share. He regularly checked on my well-being and took great care of me throughout the trip. The accommodations were modern and of high quality. Personally, I would have preferred something a bit simpler, as a less luxurious style suits me better – but this is a matter of personal taste. The food was very good throughout the entire trip.

One point that could be improved is the communication before the start of the safari: I only found out the evening before when I would be picked up and needed to be ready. Additionally, during the five days there was one instance where the guide had not yet received the fuel money from the office.

Good Service
5/5

The service food , hotel na transport, reliability and of tour.

Benson was perfect, friendly, knowledgeable and very kind.
5/5

The tour was really good! Benson the tour guide was amazing. He helped introduce us to Africa and his home country Uganda. The tour was also amazing. The gorilla tour was super good. There was lots of communication in regard to gorilla permits and pickup times. Would recommend!

Everything that they said is 100% professional and was in the tour. Best tour organisation in area.
5/5

From the moment picked up from hotel by Blair the personal driver I was put at a very comfortable position. This guy is one of the best guides I have had anywhere in the world. Knowledgeable, honest, professional, kindhearted, made this adventure into see the silver backs the greatest. I only have one lung so trekking in was going to be hard, but Blair made this happen with a few words to the right people. This trip was not just Golden monkeys and silver backs, but it also was the country side, people, food, and the best value for money you will ever have with this company ( Big Ape)

Amazing trip with an excellent tour guide, but disappointing back-office support
3/5

This trip was amazing. Ben was lovely and helped us out very well. Nevertheless, the vehicle that was addressed to us was below expectations, and frankly not safe. The seatbelts weren't working, the dashboard was broken (no speed and gas indicator) and the engine broke down. As a result we were stranded multiple times for several hours. Ben, our guide, tried to make the best of the situation and the vehicle he was given (thank you Ben!), but back-office support was very disappointing. Peter, the manager, ignored us, didn't contact us to provide more info and neither did he apologise. A manager should take responsibility for the shortcomings of its company, instead of hiding behind an employee.

Other Safaris & Tours42  – Offered by Big Apes Africa

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Disclaimer

  • This tour is offered by Big Apes Africa, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • Gorilla tracking permits are subject to availability.
  • This tour is subject to the terms & conditions of Big Apes Africa.