Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 253
  • 4 star 11
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 265 Reviews
Jack   –  
United Arab Emirates AE
Visited: June 2025 Reviewed: Jun 19, 2025

Email Jack  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service - super friendly and helpful
5/5

Myself and a colleague were in Rwanda for a business trip and decided to take advantage with a few days in the national park.

The company was very communicative and easy to deal with. The service from Sufiani as our guide / driver was also great - very helpful, friendly, and knowledgable from the outset, picked us straight up from the airport and solved any issue or request we had over the 3/4 days. Would definitely recommend 👍

Hopefully will be back with the family at some point, and would defintely use again.

Li-Ann   –  
United States US
Visited: June 2025 Reviewed: Jun 6, 2025

Email Li-Ann  |  50-65 years of age  |  Experience level: 2-5 safaris

Responsive, reliable, and responsible
5/5

We just returned from Akagera National Park in Rwanda. There were quite a few tour operators to choose from as we were planning our trip and making a selection was a little overwhelming. We finally settled on Golden Rwanda Safaris because Frank (the owner) was extremely responsive on WhatsApp. The other companies I contacted either never responded or responded with an itinerary and never followed up. I am glad we went with GRS. I was initially worried about booking a tour from the US and the legitimacy of the business, if you share the same concerns just know this is a legitimate business.
We did a 5 day- 4 night tour of Akagera National Park, and it was amazing. GRS provided transportation and a guide throughout that time. It was all-inclusive so we didn’t have to worry about anything from the moment we stepped into the safari jeep. Our guide, Taufique, was amazing to experience the park with. He was passionate about the park and its resident animals. We saw just about everything... Read more from dwarf mongoose to lions. The highlight for me was spending two hours observing a herd of 60 elephants!! We didn’t feel rushed at any point in time.
All in all it was an extremely successful trip. Upon our return to Kigali, Taufique, did a quick tour of the city to kill time until we could check in for our flight home. We were very appreciative to not sit in the Kigali airport for 6 hours.
If you are considering GRS as your tour operator, I highly recommend them. You may also want to see if you can get Taufique as your guide. I have to also give a shoutout to Marc and Joshua who were our guides around Kigali for a day.
A week prior to our safari tour, we made arrangements with GRS to take us around Kigali. Marc and Joshua took us around and was very accommodating as well. Joshua and Marc were very protective of us as we went into the local market and were swarmed by shop owners. Marc and Joshua were great.

Jesse   –  
Canada CA
Visited: May 2025 Reviewed: May 21, 2025

Email Jesse  |  35-50 years of age  |  Experience level: first safari

Incredible one-day excursion to Akagera
5/5

Golden Safari provided an amazing experience for our one-day trip to Akagera National Park. Frank and his staff in the office were great to deal with in making the booking.
Our guide Mico was a real pro, and knew exactly where to go. Although there is a lot of luck involved in what you see, he got us to the best spots and the luck followed. As such, for the first time in his career, we saw all of the 'Big 5' in one day (lion, leopard, buffalo, elephant and rhinoceros), and that was on top of all the other wildlife we saw. A real top notch experience, and would gladly book woth them and Mico again.

Daniel   –  
United States US
Visited: May 2025 Reviewed: May 13, 2025

Email Daniel  |  35-50 years of age  |  Experience level: 2-5 safaris

An outstanding human being with an incredible knowledge base, and charming personality.
4/5

We had a wonderful time and were treated to the up close viewing of so many magnificent animals. Other than having to push out from the mud trying to bypass a water filled roadway filled speckled with potholes, the trip was a flawless day. Thx again Taufique. You are an incredible host.

Helia   –  
Canada CA
Visited: May 2025 Reviewed: May 8, 2025

Email Helia  |  20-35 years of age  |  Experience level: first safari

Very organized and professional tour
5/5

Golden Rwanda organized a gorilla trek for us from Kigali. They were very responsive and professional, and accommodating to our requests. They were a great company to work with.

Poma   –  
Philippines PH
Visited: April 2025 Reviewed: May 8, 2025

Email Poma  |  35-50 years of age  |  Experience level: 2-5 safaris

Over and beyond service.
5/5

My recent travel to Rwanda wasn't the adventure I planned. Unfortunately, I got appendicitis the first day I arrived and had to be rushed to the hospital for an emergency appendectomy. Even with such an unfortunate incident, Taufique and Frank were there with me the whole time. I was traveling alone and Taufique became a brother more than a tour guide. The assistance they provided during the whole course from hospitalization to recovery were beyond what they were supposed to do and with that I am forever grateful to this new family I have in Rwanda. If I can give more stars beyond 5 stars in this review I would. I owe my life to them. Thank you once again and I will be back and see you guys again!

Eviy Olivia   –  
Indonesia ID
Visited: March 2025 Reviewed: Apr 7, 2025

Email Eviy Olivia  |  35-50 years of age  |  Experience level: over 5 safaris

Good service
5/5

My trip to Rwanda was a great experience with my tour guides Sufiani and Taufique. They provided excellent service throughout my trip. Sufiani always shared knowledge about the many mountains in Rwanda.

Anniina Sandberg   –  
Finland FI
Visited: February 2025 Reviewed: Mar 28, 2025

Email Anniina Sandberg  |  35-50 years of age  |  Experience level: over 5 safaris

Your best Tour Operator in Rwanda
5/5

I recently traveled to Rwanda with a group of 12 people, and we had a wonderful experience. We hiked in Volcanoes National Park, climbed Mount Karisimbi, and explored Kigali. I am extremely satisfied with the service provided by Golden Rwanda Safaris, both before and during our trip; their support was exceptional.

Our driver-guide, Taufique, was knowledgeable and always available to drive us around the city, showing us the best places in Rwanda (ask him for the best coffee shops). The hiking arrangements at Volcanoes National Park were professionally organized, and we had the time of our lives.

I am already planning my second trip to explore more of Rwanda, and I highly recommend Golden Rwanda Safaris for your travel plans. Thank you!

Jasmine   –  
United States US
Visited: March 2025 Reviewed: Mar 26, 2025

Email Jasmine  |  35-50 years of age  |  Experience level: 2-5 safaris

Enthusiastic about wildlife and photography
5/5

The booking process and email correspondence were efficiently completed. My questions were thoroughly answered and when I requested a change in dates it was accomplished. I would book again with Golden

Lisa   –  
United States US
Visited: March 2025 Reviewed: Mar 25, 2025

Email Lisa  |  50-65 years of age  |  Experience level: 2-5 safaris

Knowledgeable
5/5

We had a great experience with Golden Rwanda. They maintained good communication with us ahead of time. We had a big group and had 4 safari jeeps with 4 guides. They were prompt, cheerful, enthusiastic, and full of useful info about everything we saw in the park. The drivers were responsive to our requests on timing and stops. Highly recommend this company!!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 253
  • 4 star 11
  • 3 star 1
  • 2 star 0
  • 1 star 0
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