Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IE
Email Cian | 20-35 years of age | Experience level: first safari
Excellent - very informative and accommodating. They done everything we could ask for and more !
Booking was done very easily through What’s App with our great organiser Godian ! Gave us all the options we had with our time line.
Any requests we had were sorted straight away and they even booked flights for us last minute after our safari.
The hotels were all nice, food was ok. Breakfast was nice in all the places with loads of options from omelettes to cereal. Lunches were ok but we were getting sick of rice by the end of the trip as we had it most days for lunch and dinner.
Staff were all very friendly in the hotels and the views were excellent.
Our tour guide, Barnaba was the highlight of the trip. He was very friendly and helpful throughout the trip and he knew exactly when to chat and when to relax. If I was going again I would definitely request him as he was super !!
US
Email Gnananandh | 50-65 years of age | Experience level: first safari
Awesome
Serengeti Smile did an awesome job in planning and executing our trip. The best part was our guide Libe.
He was very pleasant and accommodating all our requests.
He made sure we saw as much wildlife as we could.
The accommodations we chose were also excellent .
My wife loves birds and he took time to show her all the birds ( over 115 different kinds )
Would highly recommend them any day
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Email Ela | under20 years of age | Experience level: first safari
Libe was the most attentive, dedicated, and friendly tour operator.
If you can, definitely book with Libe. Before each day, he made sure to ask what we wanted out of that day’s safari, and made sure we got exactly that and more. He was incredibly patient and accommodating. The safari itself was amazing, but we wouldn’t have had half the experience we had without Libe. Beyond worth the overall price.
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Email Joe Unden | 65+ years of age | Experience level: first safari
Saw every animal we could have hoped for and were treated like royalty.
Champion was our guide. He had a sixth sense for where the animals were. We saw every animal species we had hoped for and dozens more. Champion was very patient and taught us so many things. A couple of times he didn’t know something but got back to us later.
Serengeti Smile was not the most expensive tour available but we have had a hard time figuring what could be better. The accommodations were excellent, the food was great, and the people were always there to help. Serengeti Smile was recommended to us and we will do the same.
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Email Cindy | 65+ years of age | Experience level: first safari
Very accommodating and thorough in details.
The communications while I was making arrangements was quick and reassuring. We received good value for our mid-range tour. And everything was very reliable. Champion was a great guide, he can spot the wildlife at a glance even a rhino that was very far away. His sense of humor made the trip more fun. No matter what animal we asked to see, he located it. And, he paid attention to all details like where the next washroom was, our box lunches, drinks, etc.
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Email Kayley | 20-35 years of age | Experience level: first safari
Made our first safari a huge success
We heard about Serengeti Smile from a friend and decided to book a tour with them and we are so glad we did. They did all the heavy lifting from the moment we landed until we departed. We didn’t have to worry about anything except how many pictures to take of animals. And we saw a lot of animals thanks to our amazing guide with eagle eyes, Champion.
IT
Email Gianluca & Mila | 20-35 years of age | Experience level: first safari
A (Big) Five Stars Experience!
A 5 (big) star experience!!
An experience we will carry in our hearts forever. Serengeti Smile organized something unbelievable and beyond our imagination — everything was perfect down to the smallest detail. But honestly, just write to these guys and you’ll understand it all for yourself — they are incredibly kind.
Our guide, Deo, was the perfect travel companion. There’s nothing more to say. His deep experience is evident in every moment — he guided us (and drove us flawlessly) through this 5-day safari, with a love for nature and animals that shines through his eyes.
He answered all our questions and shared even the tiniest details, down to the smallest bird.
Dinners with him were enjoyable and fun. He took us through all the parks and, thanks to him, we were able to see all of the Big Five and even the great migration (thanks to his experience and a bit of luck).
Deo, we will never stop thanking you — this was the trip of a lifetime, and our eyes are still full of nature and wildlife, thanks to you! ❤️
A special thank you to Jonyo for his endless patience and for resolving a major issue (I forgot something at a lodge — my fault). Jonyo, thank you from the bottom of our hearts!
Choose Serengeti Smile, you will not regret it :)
CH
Email Aliceloveit | 50-65 years of age | Experience level: over 5 safaris
Fantastic Safari in Tanzania
I recently returned from an exceptional vacation in Tanzania with friends. The trip was organized through a local company, Serengeti Smiles. We found that arranging the trip directly with Serengeti Smiles was more cost-effective than going through Swiss or German agencies, which we had initially considered. For those who are not accustomed to organizing travel independently, using a travel agency might be advisable. However, the savings and the experience of working directly with a local company were well worth the effort. Having previously organized self-drive safaris in Botswana and Namibia, I felt confident in this approach.
From the outset, Eliad from the main office was extremely helpful. He proposed an excellent itinerary and schedule, accommodating our specific requests. Once we confirmed the offer, everything was meticulously organized. I extend my gratitude to Eliad and the team for their outstanding work.
Our group consisted of five people: two couples and one teenager. The trip included a 10-day safari for all five of us, followed by an additional five days in Zanzibar for three of us. For the safari, we had a private guide and vehicle for the entire duration.
Special thanks are due to Pius, our guide and driver for the 10 days in the wild. He was a safe driver, attentive, knowledgeable about wildlife, and possessed a great sense of humor. Over time, he became a friend to us. We enjoyed not only the time spent in the vehicle searching for animals but also the evenings at the tented camps and lodges, where we dined and conversed around the campfire. We highly recommend Pius as a guide for anyone seeking an enjoyable and informative safari experience.
The vehicle provided was as depicted in the company's promotional materials. It was comfortable, with an open top for excellent wildlife viewing and photography, and equipped with charging stations. However, the roads, particularly in the Serengeti, were challenging and took a toll on the vehicle, which was not in its prime mechanical condition. We experienced a few breakdowns, and on one occasion, a replacement vehicle had to be sent from the city. Nevertheless, Pius handled these issues with professionalism, keeping us informed and ensuring our safety at all times. He also maintained the vehicle daily, ensuring it was clean and ready each morning.
The lodging arrangements were flawless. We received the specific room configurations we requested (one single, one double, one twin) without exception, despite booking relatively late. The lodges were excellent. Arusha Planet Lodge and Farm of Dreams Lodge in Arusha and Karatu, respectively, were very comfortable. In the Serengeti, we stayed at tented lodges: Kon Tiki Serengeti Camp, Mara Heritage Camp (Kogatende), and Serengeti Kifaru Tented Lodge. Kon Tiki and Kifaru are permanent camps with more upscale amenities, while Mara Camp is temporary and moves according to the season, offering a more rustic experience. All accommodations were excellent, with amenities such as hot showers, toilets, washbasins, and mirrors. The food was consistently very good, served buffet-style, and the staff were extremely welcoming and professional. We particularly enjoyed spending time around the campfire, mingling with the staff and sharing stories.
I cannot provide a review of the Zanzibar portion of the trip, as our friends are currently en route there from Arusha. They will provide a separate review.
I highly recommend Serengeti Smiles to anyone looking for an exceptional experience in Tanzania.
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Email Shafeeq | 50-65 years of age | Experience level: first safari
Fantastic safari tour operator
We booked Serengeti Smiles for a family trip to my father’s birthplace of Tanzania. It was important to us to use a company that was local, but also that delivered an incredible experience. Serengeti Smiles was both of those.
Our Safari guides were Walter and Zak. They were outstanding guides who were knowledgeable about all of the wildlife we saw. They had great instincts and were able to find all of the big five for us, including the elusive leopard and rhino. I would highly recommend both of them if you are requesting specific guides.
After the Safari, we spent time in Zanzibar, which was relaxing and gorgeous. Overall, I would recommend Serengeti Smiles without hesitation.
CH
Email Sandro | 50-65 years of age | Experience level: first safari
Master of the game
Everything has gone how planed.
Pefect organized, very kind and helpfull guide with many years expirience and knowledge about wildlife.
The tour was great and impressive.