Reviews

Sort By: Date Most Helpful Rating 11-20 of 124 Reviews
Dhruti   –  
Kenya KE
Visited: August 2025 Reviewed: Aug 25, 2025

Email Dhruti  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent with communication and understanding of our needs
5/5

Viatu have made our dream holiday come to life. From the 1st call to the last follow up, they have been spot on. They got us the best hotels/lodges and campsites. They advised us on the right experience and the right service providers.

Their communication was smooth and timely. We got all the information before our date of travel, and all our needs were communicated to the service providers in good time as well.

I would 100% recommend viatu for anyone who wants to experience once in a life time holiday with 0 (zero) problems

Reply from Viatu
Reply from Viatu
Posted on Sep 4, 2025

Hello Dhruti,

It's so fantastic to read your review—bringing dream holidays to life is exactly what we strive for, and knowing we achieved that for you is the greatest reward.

Thank you so much for your trust and wonderful recommendation.

Warm regards,
The Viatu Team

Ragnhild   –  
Norway NO
Visited: July 2025 Reviewed: Aug 4, 2025

Email Ragnhild  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic Safari & Beach adventure in South Africa and Mauritius - perfectly planned by Viatu.
5/5

Exceptional Travel Experience with Viatu

Our holiday with Viatu was nothing short of amazing. From the start, their team—especially Simone and Alfredo—provided outstanding communication and follow-up, making us feel safe and well cared for throughout our journey to South Africa and Mauritius. The itinerary was perfectly tailored to our large family group, with seamless logistics and detailed daily plans accessible via their travel app.

Viatu’s deep expertise in safari game lodges and luxury resorts ensured we stayed at places that matched our preferences perfectly. The safari resort was breathtaking, and our guide was not only knowledgeable but also fun and service-minded. Every transfer and arrangement went off without a hitch, allowing us to fully relax and enjoy the adventure.

We’re incredibly grateful for Viatu’s thoughtful planning and support. Highly recommended for anyone seeking a worry-free, personalized travel experience!

Reply from Viatu
Reply from Viatu
Posted on Sep 4, 2025

Hello Ragnhild,

This is simply amazing to read! We're glad that your safari and beach adventure in South Africa and Mauritius was nothing short of amazing for your entire family.

It makes us happy to know that Simone and Alfredo provided such outstanding communication and that you felt well cared for at every stage of your journey. Crafting perfectly tailored itineraries is something we love to do, and we’re so glad the logistics were seamless and the travel app was helpful.

Thank you so much for your trust and for highly recommending Viatu. We can't wait to help you plan another worry-free adventure!

Warm regards,
The Viatu Team

Nadja   –  
Switzerland CH
Visited: January 2024 Reviewed: Jul 30, 2025

Email Nadja  |  35-50 years of age  |  Experience level: first safari

Excellent selection and service
5/5

Very helpful process, great understandig of our requirements and excellent trip coordination and selection of hotels and adventures.

Lee-Alison   –  
United States US
Visited: July 2025 Reviewed: Jul 24, 2025

Email Lee-Alison  |  65+ years of age  |  Experience level: 2-5 safaris

Customized touring for the discerning traveler
5/5

To celebrate my 75th birthday my husband and I took our son, daughter-in- law and two granddaughters, aged 12 and 9 on safari to Botswana for two weeks including three days in Victoria Falls. Our contact-person with Viatu was warm and enthusiastic and gladly answered all of our questions in the months of preparation before our trip. Our requests for food accommodations were honored and we were treated with graciousness and respect all along the way. I really felt Viatu aimed to please all six of us at each step on the journey. Botswana is very expensive; we knew this before traveling there and we explained that we were more interested in viewing animals than in luxury tents. As requested, the tents were comfortable, but not especially luxurious. The guides gave us the optimal animal experience and their knowledge of flora and fauna was exceptional. The only small "minus" occurred when one of the activities we had signed up for was unavailable and no refund for that was offered. Still, overall, it was an "A Plus" experience.

Leon   –  
Slovenia SI
Visited: July 2025 Reviewed: Jul 24, 2025

Email Leon  |  20-35 years of age  |  Experience level: first safari

A person with a lot of care, listening and attention to detail, making our trip the best
5/5

We really loved the whole process we went through. From exploring options with a tailored offer to booking, we received top level service. Our trip was then presented in a nice structured way. All when smoothly. From the first day to the last and the organisation was top notch.
We are really thankful that we found Viatu and to decide to go with them to Namibia.

Sonja   –  
Austria AT
Visited: July 2025 Reviewed: Jul 22, 2025

Email Sonja  |  50-65 years of age  |  Experience level: 2-5 safaris

It was wonderful
5/5

I have seen amazing plants and animals, very friendly and experiences guides, transfers on time, very nice hotels!

Maria   –  
United States US
Visited: July 2025 Reviewed: Jul 20, 2025

Email Maria  |  20-35 years of age  |  Experience level: first safari

Natasha was patient, kind and an expert in all things Namibia!
5/5

Where do we even begin? From the moment we landed in Namibia, every detail of our journey felt thoughtfully curated and filled with heart and that’s all thanks to Natasha.

She didn’t just plan a trip; she crafted an unforgettable experience that made us feel truly special every step of the way. From the breathtaking lodges to the seamless logistics, surprise touches, and personalized moments, it was clear how much care and intention she put into every part of our adventure.

Natasha, your passion for creating meaningful travel experiences shines through in everything you do. You made us feel celebrated, cared for, and completely at ease to soak in the magic of Namibia. This was more than a vacation it was a memory of a lifetime, and it wouldn’t have been the same without you.

Thank you for making our dream trip a reality. We’re already dreaming of what you’ll plan next!

Andrea Kereskenyi   –  
United States US
Visited: July 2025 Reviewed: Jul 17, 2025

Email Andrea Kereskenyi  |  35-50 years of age  |  Experience level: first safari

Responsive, attentive, and organized- We felt well cared for and well prepared at every step.
5/5

Viatu organized a dream vacation for our family. Their communications, connections, and expertise gave us a comfortable and stress free vacation of a lifetime! I don't think we could have asked for more with the experiences Viatu planned for us.

Christian   –  
Germany DE
Visited: June 2025 Reviewed: Jul 9, 2025

Email Christian  |  35-50 years of age  |  Experience level: 2-5 safaris

Simone was Just Perfect
5/5

Good documentation, polite contact, very nice accomodations, wonderful itineary

Wilfredo   –  
United States US
Visited: July 2025 Reviewed: Jul 9, 2025

Email Wilfredo  |  50-65 years of age  |  Experience level: first safari

Great advice
5/5

Mardi did a great job listening to our expectations and setting up a trip that exceeded it. We feel great about this experience with Viatu.

Average User Rating
5.0/5
Rating Breakdown
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