Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 1,130
  • 4 star 24
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 1,154 Reviews
Sujai   –  
United States US
Visited: July 2026 Reviewed: Aug 3, 2026

Email Sujai  |  50-65 years of age  |  Experience level: first safari

Provided great service that tailored the trip to what we wanted
5/5

We had a very enjoyable safari and Serengeti Smile helped us plan the whole itinerary in a way that met our interests and priorities. The cost was also very reasonable and overall value was better than other operators we had considered.

Patricia who was our main contact through the planning process and during the journey was just so helpful, detail oriented and so timely with her responses to any questions and concerns we had. It's hard to beat the service she provided!

Kazi, our guide, was super knowledgeable and experienced. He paid attention to our priorities and we got to see pretty much all the animals we had hoped to see...the wildebeest crossing on Northern seengeti and the white rhinos in Ngorongoro Crater were probably the biggest higlights! Kazi also regaled us with various stories from his 15+ years of experience. He was also able to navigate through various car issues we encountered.

Perhaps one thing we would change about our itinerary is to skip Tarongire park and spend an extra day in Serengeti instead.

Overall, we highly recommend Serengeti Smile to anyone looking to plan safari in Tanzania!

Lucia   –  
Italy IT
Visited: July 2026 Reviewed: Aug 3, 2026

Email Lucia  |  20-35 years of age  |  Experience level: over 5 safaris

Fantastic!
5/5

We had an incredible safari experience from start to finish. Everything was very well organized, and the whole trip exceeded our expectations. Our guide, Deo, was absolutely amazing—friendly, professional, and always attentive to our needs. He listened to what we were hoping to see and made every effort to give us the best possible experience.

I highly recommend this company to anyone looking for a well-organized, memorable safari. 100% recommended!

Alex   –  
United States US
Visited: July 2026 Reviewed: Aug 2, 2026

Email Alex  |  35-50 years of age  |  Experience level: first safari

Serengeti smile created an unforgettable experience
5/5

Serengeti Smile planned an amazing 2 week trip in Tanzania for us.

Piniel Godwin provided outstanding service. He was very responsive over whatsapp and email during the planning stages, despite the time zone difference, learning about what we wanted out of the trip, budget constraints, etc. Once he had all the information, he quickly put together a comprehensive custom 2-week itinerary covering the Northern and Southern Safari circuits and ending with a full day in Zanzibar. Piniel was also an invaluable resource while the trip was happening. Not everything always goes to plan unfortunately--Piniel was available to listen to our concerns and sort out issues as they were happening.

Our Serengeti Smile guide John was also fantastic. He was with us for half the trip as we went through the Northern Circuit. John's 20+ years of experience showed as he masterfully navigated the bumpy roads and spotting of all the various wildlife. We saw all big 5 animals and more, as well as the wildebeest crossing through the Mara River.

We loved most of the Northern Circuit, as well as the final day in Zanzibar (Prison Island, Spice Farm and Stone Town tours). The hot air balloon add-on in the Serengeti was expensive but worthwhile, providing unreal views of the wildebeest migration. Conversely, we recommend passing on the Masai village and bush dinner add-ons, though YMMV.

We had a more mixed time in the Southern Circuit. Spotting animals in Ruaha national park was much less frequent due to all the flora. However, Ruaha hilltop lodge had spectacular views and was one of our favorite accommodations. We enjoyed Nyerere national park's diverse landscapes and wildlife. However, we were kept waiting multiple times by our hotel (Africa Safari Lodge Selous). These delays translated into lost time in the park, which was frustrating. Some of the lodge staff also treated us with apathy when we sought support and clarification.

Despite some issues arising, our overall experience was incredible and packed with unforgettable memories.

Jakob V   –  
Switzerland CH
Visited: July 2026 Reviewed: Aug 2, 2026

Email Jakob V  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect experience and spotless organization
5/5

From the first contact with Jeremiah via Whatsapp to the drop off at the airport this was a spotless experience. I had booked a 5 day Serengeti Safari for me and two teenagers, which was planned very nicely by Jeremiah even in short notice. When we arrived we got picked up by Reginald in a spacious Safari jeep, and it turned out he was the best driver far and wide. He went fast where there was nothing to see, and slow where opportunities for spotting arose. As a consequence we saw a great variety of animals and the kids were super excited throughout. Lodging was superb in the company’s own lodges and others, Reginald was super friendly but professional, and I really liked that he helped people along the way, for example when their car broke down. Would absolutely recommend!

Seongho   –  
South Korea KR
Visited: July 2026 Reviewed: Aug 2, 2026

Email Seongho  |  20-35 years of age  |  Experience level: first safari

The Perfect Safari Thanks to Serengeti Smile
5/5

We had an incredible 6-day safari with Champion, our guide from Serengeti Smile.

Champion’s cheerful personality and positive energy made the entire trip so much fun. Thanks to his exceptional guiding skills and sharp eyes, we were able to see not only the Big Five but also the Ugly Five!

All of the accommodations arranged by Serengeti Smile were excellent as well. Our two-night stay in Karatu was especially unforgettable. The breathtaking views, the warm and friendly staff, and the delicious food made it a truly memorable experience.

If we ever return to Tanzania, we’d love to go on another safari with Champion. We already miss you, Champion! Thank you for giving us memories that will last a lifetime.

Irena   –  
Switzerland CH
Visited: July 2026 Reviewed: Aug 1, 2026

Email Irena  |  50-65 years of age  |  Experience level: first safari

Great Safari-Tour
5/5

We booked a private 6-day safari tour (Tarangire, Central and North-Serengeti, Ngorongoro and Manyana).

Edward, our very experienced leader, offered us an incredibly exciting and unforgettable safari experience. We saw all the Big five as well as hippos, cheetahs, zebras, ostriches, pumbas, Wiidebeest, crocodiles......
Time was up too fast. Thank you very much Edward for this tour.

Asante sana!

David   –  
Switzerland CH
Visited: July 2026 Reviewed: Aug 1, 2026

Email David  |  50-65 years of age  |  Experience level: first safari

Unforgettable and amazing Safari experience!
5/5

We had a perfect time, saw luckily all big five and also the great migration at Mara River :-)

Accommodation was good and the food very tasty. We were surprised to have even WiFi in remote camps.

Specials thanks to our guide Edi Frank! He is very experienced guide with much knowledge about wildlife, but also a very careful and safe driver. We felt comfortable at any time and shared a great week full of unforgettable moments together.

Jasmin   –  
Switzerland CH
Visited: July 2026 Reviewed: Aug 1, 2026

Email Jasmin  |  under20 years of age  |  Experience level: first safari

Excellent and unforgettable experience!
5/5

The safari was an unforgettable experience with our guide Edward! He was very experienced, we saw a lot of animals and he gave us many information about it.
Also the service was perfect and everything went very well. The food in the camps was very delicious and the people were all very friendly. We were in Ngorongoro, Central Serengeti, Northern Serengeti and the Tarangire Nationalpark.
I would immediately do it again!

Jan   –  
Switzerland CH
Visited: July 2026 Reviewed: Aug 1, 2026

Email Jan  |  20-35 years of age  |  Experience level: first safari

Outstanding safari experience
5/5

We did a 6 day safari together with our tour guide edward in serengeti, ngoro ngoro crater and manyara national park. Edward was a very experienced tour guide and also also a very kind human being. We managed to see all the big five in those six days and got to learn so much about tanzanian wildlife. Our guide was very open to our questions and made our safari the best possible experience. The trip exceeded all of our expectations, especially because of Edward. The classic view lodges were also great with very nice service personal, especially the classic view camp in northern serengeti.

Overall a 10/10 experience, would definetly do again :)

Adriana   –  
Portugal PT
Visited: July 2026 Reviewed: Jul 31, 2026

Email Adriana  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

Out tour guide was amazing and it was an incredible experience!! I will repeat it for sure!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,130
  • 4 star 24
  • 3 star 0
  • 2 star 0
  • 1 star 0
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