Reviews

Sort By: Date Most Helpful Rating 11-20 of 1,295 Reviews
Kevin   –  
France FR
Visited: October 2026 Reviewed: Oct 14, 2026

Email Kevin  |  20-35 years of age  |  Experience level: first safari

Very cooperative in the booking process and tailored everything, with amazing tour
5/5

Communication directly via whatsapp to facilitate and speed up the process and information sharing with Frederick.
Value for money was great as they tailored everything stay to our preferences.
The route was organised amazingly with Husseinh our guide making our experience memorable thanks to his amazing knowledge and good vibes.

Enrico   –  
Italy IT
Visited: October 2026 Reviewed: Oct 13, 2026

Email Enrico  |  50-65 years of age  |  Experience level: 2-5 safaris

Serious and professional
5/5

I had great tour with Seregenti Smile by perfect organizing.
Great comunicazion with Fredrick in the office and great our guide Zac.

Niklas   –  
Switzerland CH
Visited: October 2026 Reviewed: Oct 12, 2026

Email Niklas  |  35-50 years of age  |  Experience level: first safari

Great experience with a super guide
5/5

Big Five
Lot of animals to see
Beautiful landscape
Luxurious hotels and lodges
Very interesting informations from the guide

Francisco   –  
Portugal PT
Visited: October 2026 Reviewed: Oct 10, 2026

Email Francisco  |  20-35 years of age  |  Experience level: first safari

Welcoming, hardworking and helpful
5/5

Our safari in Tanzania was an absolute dream from start to finish! Everything went perfectly throughout the entire trip. We visited Lake Manyara, Tarangire, and the breathtaking Ngorongoro Crater, and each park offered something unique and spectacular.
A special mention to our guide, Samuel, who was top-notch from start to finish—attentive, professional, and knowledgeable. The ultimate highlight was managing to spot all of the Big 5! From the iconic elephant herds in Tarangire to seeing lions, leopards, rhinos, and buffaloes in their natural habitat, every single moment was unbelievable. The organization was seamless, and the whole experience exceeded our expectations. Highly recommended!

Stevie T   –  
United Kingdom UK
Visited: October 2026 Reviewed: Oct 8, 2026

Email Stevie T  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

From the moment we landed in Kilimanjaro the service was excellent, friendly and professional.

Having never done a holiday like this before we were a little wary of what it would be like but the driver who picked us up from the airport was very helpful and then the next morning when we met our tour guide (champion) the service continued.

We were with him for 4 days and covered a day in tarangirie, 2 in the Serengeti and one in the Ngorongoro crater.

Each day was unbelievable and champion’s knowledge and experience made the days something that we’ll remember forever.

Ana   –  
Netherlands NL
Visited: October 2026 Reviewed: Oct 8, 2026

Email Ana  |  35-50 years of age  |  Experience level: first safari

Amazing week long safari with Serengeti Smile
5/5

We did a week-long safari to Tarangire National Park, Ngorongoro Crater, and Central + Northern Serengeti. We had an amazing time, not only because the nature and wildlife we saw were epic, but also because everything was well organized and ran smoothly. Our accommodations and transportation were great from start to finish.

It was our first time on safari, and Piniel helped us customize our itinerary to match our interests (elephants are my favorite, so we spent an extra night and day in Tarangire), timelines, and budget. Our guide was an excellent driver, especially on the rough Serengeti terrain, and had years of knowledge and experience to share with us, especially when it came to spotting big cats.

Overall, Piniel was friendly, responsive, and made sure that everything was well arranged and ran smoothly. Even with a few minor hiccups, he made sure that everything was sorted before we arrived to the next stop. Thanks again for your hard work, we really enjoyed doing our safari with you!

Margarita Gómez   –  
Colombia CO
Visited: October 2026 Reviewed: Oct 7, 2026

Email Margarita Gómez  |  35-50 years of age  |  Experience level: first safari

Kindnes
5/5

It was a spectacular experience. Our guide, a very kind, patient, and accommodating man, was a tireless worker. He always had a smile and the best attitude at all times. The hotels and their staff were very friendly. The safari itself is a unique and unforgettable experience.

Jan   –  
Switzerland CH
Visited: October 2026 Reviewed: Oct 7, 2026

Email Jan  |  20-35 years of age  |  Experience level: first safari

Well-organized and safe Mount Meru trekking
5/5

We are a couple from Switzerland and did a 4-day Mount Meru tour with Serengeti Smile in early October. Everything went smoothly and was well organized, and we felt safe at all times. The whole team was very friendly and helpful. Communication could have been a bit more proactive, as we sometimes had to ask for information. Overall, a great experience. Thank you!

yikang zhou   –  
China CN
Visited: October 2026 Reviewed: Oct 6, 2026

Email yikang zhou  |  20-35 years of age  |  Experience level: first safari

very successful safari with reasonable prices
5/5

we saw big five and ugly five,cheetah hunting which is very rare to see,and wildebeest migration and so on. our guide names Goodluck,very experienced guide. strong recommend

Amogh   –  
United Arab Emirates AE
Visited: October 2026 Reviewed: Oct 6, 2026

Email Amogh  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

We had a truly wonderful experience with Serengeti Smiles. Our contact Baraka helped plan our itinerary, accommodated multiple dietary restrictions and special requests and had detailed responses to all our queries. At Arusha, one of us left our passport late night at the airport, but this was very effectively handled by Baraka and our driver Joel. Our safari guide Charles handled all aspects of the experience with expertise and patience, answering our queries with detailed answers, picking great spots to drive to and showing us a lovely time at Tarangire, Serengeti and Ngorongoro, where we were fortunate to see the big 5, among many others. He also calmly handled several obstacles including flat tires in the middle of the safari. Overall we are highly satisfied and would recommend this experience to everyone, especially at this price point

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 27
  • 3 star 0
  • 2 star 0
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