Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Eric | 35-50 years of age | Experience level: first safari
Flexible, accommodating. Professional, and friendly.
Choosing Serengeti Smile was the right decision. They were flexible and accommodating in helping to design the type of trip and vacation we wanted.
The lodging accommodations, were excellent in all of our locations. transportation was easy.
Our guide, Libe, was excellent. He was a great driver , was very knowledgeable on where to go to see the most wildlife, and was very friendly and professional. We saw the Big 5 plus many more animals.
I would highly recommend Libe to anyone wanting to do a safari in the Serengeti or surrounding parks.
Email Lauren | 35-50 years of age | Experience level: first safari
Knowledgeable, friendly, professional , accommodating, and a perfect blend of adventure and fun.
We had Libe as our guide and he was exceptional. We would recommend him and Serengeti Smiles to anyone traveling to Tanzania. Our trip was designed specifically for us and we loved all parts of it. We especially loved traveling around the Serengeti and hunting with the Hadzabe. On safari we saw the big 5 in one day (rhino, elephant, buffalo, lion, and leopard) and even got to see lions hunting up close. This was a very memorable trip and we would definitely come back again.
NL
Email Kevin | 20-35 years of age | Experience level: first safari
Amazing!
We had an amazing safari in Tarangire, Serengeti and Ngorongoro! Our guide Barnaba showed us the best spots of those regions. He knows a lot about the areas + the animals and that made the overall experience very pleasant. We managed to see the big 5 and lots of other cool animals. The lodges where we stayed at during the nights were also good! All in all it was an amazing experience and I can highly recommend it!
Email Mrs F | 50-65 years of age | Experience level: first safari
Fantastic Safari Adventure combined with Warm, Welcoming Camps!
Serengeti Smile organised a fantastic Safari for our family. The service from Piniel was exceptional, ensuring we had a tailored experience, and so quick to reply to my many questions. We spoke so often he feels like family
Our driver Deo was incredible, so knowledgeable about the animals, birds and wildlife. And with good humour!
Our trip took us from Arusha to Tarangire National Park, Ngorongoro, Southern, Central and Western Serengeti and finally to Northern Serengeti.
We saw the great migration (a once in a lifetime experience), wildebeest for miles and miles, lions, leopards, cheetah, cerval cat, hippo, zebra, elephant, hyena, jackal mongoose. We did a full A-Z on Safari.
There were so many highlights, I loved the elephants, we saw lions hunting, lion cubs, baby elephants, baby hippo, baby zebra.
The accommodation and food was excellent. Camps with wonderful views, each unique, and always a warm welcome, delicious food and excellent service.
There were so many good meals and each venue had its own distinctive character.
We have seen sunsets, sunrise, had hot baths and showers throughout our trip.
The welcome and entertainment at the Northern Serengeti Migration camp was our favourite. Singing, laughter and a few good surprises!
If you want a beautiful bespoke holiday that becomes a trip of a lifetime, then I highly recommend Serengeti Smile, Piniel (agent) and Deo (safari guide).
We now start the second leg of our trip in Zanzibar for beach and snorkeling
Email Ben | under20 years of age | Experience level: first safari
Helpful and knowledgeable communication before our trip and during.
Had anamzing time on this safari with my family and our wonderful guide Deo. He was passionate and knowledgable about all of the animals and the maze of trails through all the national parks. It was definately a experience i would love to do again sometime. Everthing was well organised and seamless before and throughout our trip.
Email Kathyrn | 35-50 years of age | Experience level: first safari
Knowledgeable, Safe, a friend wanting our African adventure to be better than our dreams!
My husband organised and planned our African adventure through Serengeti Smile, we have been spoilt and enjoyed every moment!! If you're lucky enough to have Domi as your guide, you're in for the safari of a lifetime.
Domi collected our family of four (2 adults and 2 older teenagers) from our hotel in Arusha and guided us through four incredible national parks – Tarangire, Serengeti, Ngorongoro Crater and Lake Manyara. From the moment we met him, we knew we were in safe hands. He welcomed us with beautiful beaded bracelets, which was such a thoughtful touch and set the tone for the whole trip.
Domi is everything you could hope for in a safari guide. His English is excellent, he's incredibly knowledgeable and he struck the perfect balance between sharing fascinating information and giving us the quiet space to simply enjoy the wildlife and take photographs. He always welcomed our questions and genuinely wanted to know what we hoped to see so he could tailor each day's adventure around us, but wasnt ever pushy !! After seeing beautiful elephants, our daughter turned to us and said, "I just want to see a crocodile now and I'm all done.." kind of in gest.. but sure enough, the afternoon he found a crocodile!! Needless to say it had her smiling like 🐊!!
His driving skills were outstanding. We always felt completely safe, even on some very challenging roads and his experience meant we were consistently in the best position to see the animals up close without ever feeling rushed or intrusive.
Thanks to Domi, we saw every one of the Big Five, the Ugly Five as well as some of the Small Five along with countless other unforgettable sightings. Just when we thought the day was over and we were heading back, he'd somehow spot a serval, a family of warthogs, or a hornbill we'd have otherwise missed. His eyesight and instinct for finding wildlife are nothing short of remarkable!
The jeep was always stocked with cold water, Coke and other drinks, which was hugely appreciated, especially after long game drives.
We also really enjoyed spending time together over meals, particularly at Serengeti Classic View Lodge, where it was a pleasure to get to know him better. His company was warm, friendly and professional throughout, and by the end of the trip he felt like much more than just our guide.
I'll be writing a separate review for Serengeti Smile because we've been so impressed with the company from start to finish, but Domi absolutely deserved a special review of his own.
He played such a huge part in making this one of the most memorable holidays we've ever had.
Thank you, Domi. We couldn't have asked for a better guide and we'll be talking about this adventure for years to come!
CH
Email Roberto | 50-65 years of age | Experience level: first safari
Professional, reliable, and passionate about creating unforgettable safari experiences.
An unforgettable experience that we will always carry in our hearts!
A heartfelt thank you to our guide, Erik, and our driver, Joshua, whose professionalism, kindness, great experience, and sense of humor made our journey through the incredible Tarangire, Ngorongoro, and the majestic Serengeti truly unforgettable.
We were incredibly lucky to see the Big Five, but every moment of the safari was exciting thanks to the amazing variety of wildlife. We saw zebras, gazelles, elephants, hyenas, giraffes, vultures, hippos, rhinos, and many other animals living freely in their natural habitat. It was a breathtaking experience that left us speechless.
A special thank you also goes to Godian for the excellent organization and for always being available to answer all our questions, making us feel supported and well taken care of from our very first contact.
Tanzania gave us memories and emotions that will stay with us forever. We highly recommend this experience to anyone looking for an authentic and unforgettable adventure!
Roberto, Lara & Sira
Email Connor | 20-35 years of age | Experience level: first safari
Easy to talk to and plan your personalised safari
My girlfriend and I have just had the most amazing safari in Tanzania visiting 3 amazing parks. We booked with Serengeti smile and they were easy to talk to and very helpful at helping plan the safari package we wanted. The 3 parks made each day a very fun different experience. Our guide/driver Nicholas couldn’t have been any better friendly, fun, knowledgeable and a good driver which can be hard on the difficult roads. He taught us a lot of great facts about all the animals but also the culture of the places and people. Thanks to his help we managed to see the big 5 and many other once in a lifetime sights. Couldn’t recommend booking with Serengeti Smile and our driving Nicholas highly enough as combined they made our trip unforgettable.
Email Halle | 20-35 years of age | Experience level: first safari
Experienced, responsive & professional
Our guide, Nicholas, really made our trip unforgettable. He knew all the parks extremely well and was focused on helping us find and spot our favourite animals. He had extensive knowledge of all the animals but also the locations we were visiting helping us learn whilst on the move. He was always patient whilst we watched and allowed us the time to take as many photos as we wanted. His experience and passion for wildlife played a huge role in helping us spot not only the big 5 but many more animals we thought would be impossible to see.
After a change in plan, we managed to book our first ever safari trip with Serengeti smile only a couple of weeks before our trip. They were accommodating and professional in organising our perfect trip taking into consideration everything we wanted to do and see. With it being our first safari we didn’t know what to expect but this experience couldn’t have been any better.
Thank you Nicholas and Serengeti smile for the best trip
CN
Email zt | 20-35 years of age | Experience level: first safari
Excellent service and high cost performance
Customer service replies via WeChat are a bit slow. The safari guide was very professional and we were able to spot many animals. Additional services like the lunchbox could enhance the experience. Overall, it was a very good travel experience.