Sort By: Date Most Helpful Rating 21-30 of 104 Reviews
Skye   –  
Canada CA
Visited: August 2023 Reviewed: Aug 23, 2023

Email Skye  |  20-35 years of age  |  Experience level: first safari

Extremely effective in finding animals!

Serengeti Smile is a great tour company. The office is very quick, helpful, and reliable in their communications. They booked INCREDIBLE accommodations for our five day safaris- we particularly loved the luxury camps that were in the middle of the Serengeti. Neither my husband nor I had experienced anything like that before and it was truly a once in a lifetime experience. Our guide, Gama, was very experienced (16+ years) and knew many other guides. He used those connections and was particularly tenacious at finding big five animals. We probably saw over 50 lions on our trip, leopards, and a cheetah chase! We joked that our guide has a charming obsession with finding lions, including popping into dinner (while there was still light) to tell us he found more lions and offering to take us even when he could’ve called it a day. You’ll have a great time with this company and see many animals!

Amina   –  
Spain ES
Visited: August 2023 Reviewed: Aug 22, 2023

Email Amina  |  20-35 years of age  |  Experience level: first safari

Best safari guide out there

My husband and I had a 5 day safari with them. It couldn’t have been better!! John was our guide. He knows all the parks perfectly and could take us to really good spots. We were amazed by him in Serengeti, he made sure that we saw the big 5, and spot all the animals that we were hoping to see. The communication was very easy during the whole process. Before even starting, Frank was always responding to all our questions very quickly and effectively. Thank you guys for everything!! Continue being this excellent :)

Elodie   –  
France FR
Visited: August 2023 Reviewed: Aug 20, 2023

Email Elodie  |  20-35 years of age  |  Experience level: first safari

Unforgettable travel

We had a great holiday thanks to Serengeti Smile. All hotels were very good without exception. We also had good guides. We really enjoyed the day hike on Kilimanjaro as well as the visit to Mto Wa Mbu village. We were of course amazed by our safari days in the national parks. We also had a very good 4 day stay in Zanzibar away from mass tourism as desired. Thanks to Serengeti Smile for a great holiday.

Alex Jones   –  
United Kingdom UK
Visited: August 2023 Reviewed: Aug 20, 2023

Email Alex Jones  |  35-50 years of age  |  Experience level: first safari

Extremely helpful, welcoming and professional.

We had the adventure of a lifetime, thanks to the excellent help of Albert and his team at Serengeti Smile. In the build up to our trip to Tarangire, the Serengeti, Ngorongoro crater and then Zanzibar, Albert was incredibly helpful and responsive. He built a bespoke trip for our family of four (two teenage boys) and we are very grateful for the care they gave to making our trip so special.

Our safari adventure was led by our guide Gama, who was a delight. Gama looked after us so well, built a great rapport with our boys and was fantastic at finding us close encounters with the animals we particularly wanted to see (including but in no way exclusive of, Cheetah + cubs, lots of Lion, Serval, Leopard, Elephant, Hyena, Hippo etc). We stayed in some lovely lodges and camps.

Our trip to Zanzibar included a stay at the fabulous Tembo House Hotel and then time snorkeling and relaxing in the north of the island in Nungwi.

Thank you Albert, Gama and Serengeti Smile!

Tom Newton   –  
United Kingdom UK
Visited: August 2023 Reviewed: Aug 18, 2023

Email Tom Newton  |  20-35 years of age  |  Experience level: first safari

Organised to perfection, I honestly couldn't expect anything more it has been amazing!

We are a UK 28 year old couple who came across Serengeti by chance and if you're reading this, I can't stress enough how important it is that you book Serengeti Smile (and request Champion, he's a legend!!!). Everything has been on time, if I had any questions prior to coming and whilst being here, they were answered.

The value for money is great considering you're spending about 11/12 hours a day in a jeep and seeing SO much stuff. Each day was spent in a different area and there was always a new animal or sight to come across - champion knew exactly where and when to go to get the best views/photos.

The accomodations picked by the operator were all good, we have slept well every night and had nice food. Some of the food has been amazing (pumpkin soup!). There was always a variety of food so don't worry if you're fussy. Packed lunch boxes are taken from these accommodations which again, have a wide variety of food to keep people satisfied. There is also unlimited water and fizzy pop whilst travelling around. Everything is thought of by Serengeti smile!

Champion is down to earth, funny and a pleasure to be around. He made an already amazing trip that bit more special and we will never forget him!

We hope to be able to return one day in the future but once again, if you're reading this then GET THIS BOOKED. You won't regret it.

Vikas   –  
India IN
Visited: August 2023 Reviewed: Aug 17, 2023

Email Vikas

Friendly and Reliable company that shows us the beauty of Serengeti

We had booked 8 Days of Safari with Serengeti Smile.

Our guide and driver (Ayubu) was friendly and knowledgeable and showed us all the Big 5 and Great Migration of Wildebeest including River Crossing.
Please note: There is always a bit of luck involved regarding which animals you are able to spot and what you are able to see depending on where the animals are roaming in the Serengeti National Park.
Despite the element of luck, I will say our guide did everything he could to help us witness these in reality and I am very happy for that.

It was an amazing experience to see everything in-person what we were only watching on TVs.

Other than that Rooms were great. Food was really good. Jeep (Land Cruiser) was reliable. Drive was amazing.

I would like to thank Albert, Ayubu, and the rest of Serengti Smile team for making this Safari a memorable one.

Thanks Serengeti Smile

Jelena   –  
France FR
Visited: August 2023 Reviewed: Aug 17, 2023

Email Jelena  |  35-50 years of age  |  Experience level: first safari

Reliable, flexible and very good driver

We had a very good expérience with serengeti smile. Reliable, good communication, flexible and good accommodations. Our driver Michael was exceptionnal. We felt in security with him and was the best to find the good position to have a Nice view on animals. We also had a very nice french speaking guide Charles. Thank you.

Amber   –  
Sweden SE
Visited: August 2023 Reviewed: Aug 16, 2023

Email Amber  |  20-35 years of age  |  Experience level: first safari

Amazing and surprising!

We had 3 nights in Zanzibar and went to Arusha after that — very reasonable price with a fantastic hotel and food. Excellent communications and service. Always patient and always available.

Marco   –  
Italy IT
Visited: August 2023 Reviewed: Aug 16, 2023

Email Marco  |  20-35 years of age  |  Experience level: first safari

Amazing, professionaly and punctual

Our experience with Serengeti Smile was fantastic. They made us a perfect holiday with Safari and Zanzibar. The hotels that they booked was luxury and very confortable. Our ITALIAN guide was very prepareted and very kindly. If I’ll return in Tanzania, I’ll contact Serengeti Smile!

Augusto Barrios   –  
United Kingdom UK
Visited: July 2023 Reviewed: Aug 14, 2023

Email Augusto Barrios  |  35-50 years of age  |  Experience level: first safari

Flexible but also really helpful to provide the best experience possible for us. Highly recommended.

From the moment we were planning the trip, Serengeti Smile was really helpful and flexible in order to adapt to our requirements. We wanted to do some safari days and then go to Zanzibar for some relaxing time at the beach and they managed to orgnise both sides just perfectly. Everything during our trip worked out as planned and they were really helpful even when we asked for an add-on that wasn't planed in advance as an additional tour or day trip. Their stuff is super friendly and our guide during the safari part was just the nices guy ever. He was so worried about us having a great experience that he was always aiming to go the extra mile. We really loved everything about this trip and will highly recommend Serengeti Smile to anyone planning to visit Tanzania in the future.

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