Reviews

Sort By: Date Most Helpful Rating 31-40 of 426 Reviews
Kaitlyn   –  
United States US
Visited: March 2023 Reviewed: Apr 18, 2023

Email Kaitlyn  |  20-35 years of age  |  Experience level: first safari

Incredibly thoughtful and kind- Heidi at Pembury tours made our dreams come true!
5/5

My husband and I just got back from a two week vacation to Zimbabwe and South Africa and all I can say is- wow! We had such an incredible time and it is all thanks to Heidi at Pembury tours. From the very minute we arrived everything was taken care of. This was our first major international travel and we were both a little nervous, but Heidi thought of everything and we were so comfortable. Every transfer, excursion, meal, and accommodation was perfectly thought out and the service was always 5 stars. Heidi did a great job of balancing the list of things I told her we wanted to do, while also adding some of her own fantastic suggestions. She even booked us an amazing dinner for my husbands birthday! I could go on and on, but what I'll say is if you are planning a trip to SA-Pembury tours will make sure your dream vacation becomes a reality! Thank you so much Heidi!

Jaime Montilla   –  
United States US
Visited: March 2023 Reviewed: Apr 6, 2023

Email Jaime Montilla  |  65+ years of age  |  Experience level: first safari

Very Good, Excellent!
5/5

I just returned from an amazing trip to Namibia in March 2023. The schedule and all the planning suggestions for local flights, land transportation and tour guides as well as lodging were made by Tammy Harding at Pembury Tours who provided excellent service. My experience in Namibia went smoothly without a glitch and all the suggestions and arrangements made by Tammy were excellent. What a great place to visit!

David Ball   –  
United States US
Visited: February 2023 Reviewed: Apr 5, 2023

Email David Ball  |  50-65 years of age  |  Experience level: first safari

Kerry at Pembury took amazing care of us in curating a 30 day trip of a lifetime!
5/5

My wife and I are extensive travelers but this was our first experience requiring an agent to assist us and it was the best decision ever! Kerry took great care to help us create a tour of a lifetime. She helped us plan out an extended trip that covered Southern and Eastern Africa. The properties and operators she chose for us were excellent and very professional. At all times Kerry was in contact with us and responded very quickly to any questions or needs we had. Transfers between camps, air travel and connections were absolutely seamless. The overall experience was amazing and the memories are priceless. I can’t recommend Kerry and Pembury Tours enough!

David   –  
Saudi Arabia SA
Visited: January 2023 Reviewed: Mar 24, 2023

Email David  |  50-65 years of age  |  Experience level: first safari

Excellent service
5/5

We booked our South Africa tours with Pembury Tours starting End of December up to 4th of Jan, our Tour Operator Kerry Riree did a fantastic job and tailor-made our points of interest for the trip, she provided much detailed information about the kind of activities we are interested and also suggested a few places that proved to be simply fantastic and memorable. The planning and logistics were so precise like clockwork and best part of all was that we were being contacted by Kerry at every point after reaching a new destination, just to ensure that we were safe and also to reconfirm that everything went as planned and that we did not have any problems. She ensured that we were booked in the best accommodation and managed the two safari tours….. We had a memorable trip to South Africa and I would like to take this opportunity to express a big “Thank You” to Kerry and Pembury Tours for their fantastic service and will surely book our next trip through them very soon.

Anthony   –  
United Kingdom UK
Visited: January 2023 Reviewed: Feb 18, 2023

Email Anthony  |  50-65 years of age  |  Experience level: first safari

Could not have been better
5/5

Cannot thank Melanie at Pembury tours. Booked a 2 week trip to South Africa with very little knowledge of the country.. the hotels chosen were fabulous and the Safari at lalibella was exactly matched to our needs. We met the staff along the way and all delightful. Even after we were back minor issues were still being sorted. So I cannot recommend them highly enough and will reuse them for our next African adventure

Renee   –  
Netherlands NL
Visited: December 2022 Reviewed: Feb 5, 2023

Email Renee  |  20-35 years of age  |  Experience level: first safari

Perfect South Africa trip
5/5

This was our first trip booked via an agency, and we're so happy to have found Pembury Tours! We contacted them on quite short notice to book a trip during high season (including Christmas), and everything came together quickly and smoothly.

Anya helped us from A to Z when it came to organizing our trip, taking all the stress out of planning and making it a very fun way to prepare for travelling. We ended up going on a 9 day tailor-made trip including 4 days in Cape Town, and 2 different spots in the Greater Kruger Area for safari.
The lodges Anya selected were absolutely incredible, and everything from (airport) transfers to dietary requirements were arranged, so we could completely focus on the incredible experience!

Overall a 5-star experience with Pembury Tours. We also loved that Anya was available for any quick questions we had during the trip via phone or Whatsapp.

Charlie   –  
United States US
Visited: January 2023 Reviewed: Feb 3, 2023

Email Charlie  |  20-35 years of age  |  Experience level: first safari

Excellent service
5/5

Very professional and quick to respond. Set up the tour exactly as we had hoped

Pilar   –  
United States US
Visited: January 2023 Reviewed: Jan 27, 2023

Email Pilar  |  20-35 years of age  |  Experience level: first safari

Fantastic! Thoughtful, responsive, kind, and helpful!
5/5

Anya at Pembury Tours planned an incredible trip for my mother and me to celebrate my mother's retirement. I reached out to Anya with a few ideas of where we wanted to go and what we wanted to see, and she put together a seamless custom itinerary including Cape Town, Cape Winelands, Sabi Sands Reserve for safari, and Sandton/Joberg. She was available throughout our time and incredibly helpful and responsive both during and in advance of our stay. She even planned a few thoughtful surprises for my mom along our journey. We were always well taken care of, from the time we arrived at the airport in Cape Town through our departure in Joberg. Everything was absolutely beautiful in South Africa- it is truly a magical country, and we had a magical experience that we will remember forever. Inyati in Sabi Sands was remarkable!

I would without a doubt recommend Anya and Pembury and I plan to work with them again very soon!

Nathan   –  
United Kingdom UK
Visited: December 2022 Reviewed: Jan 24, 2023

Email Nathan  |  20-35 years of age  |  Experience level: first safari

Excellent, friendly, helpful
5/5

Anya from Pembury was absolutely incredible in helping my wife and I plan the perfect honeymoon. She couldn’t have done any more than she did and we are so grateful to her for being so patient and helpful. 5/5 would definitely recommend Pembury (Anya in particular) and will 100% be using them for our next African adventure.
Anya meeting us at Port Elizabeth airport was such Al overly surprise and a really nice, personal touch. ❤️

Karen   –  
Canada CA
Visited: November 2022 Reviewed: Jan 18, 2023

Email Karen  |  65+ years of age  |  Experience level: first safari

This was not just a vacation it was an exceptional experience!
5/5

From the first email from Heidi Bedford we knew that we were in good and professional hands. From the what about questions to how does this all work enquiries Heidi was quick to respond and always friendly and informative. Our African Adventure has become our favourite tour ever! The itinerary planned for us met all of our needs. A personal and enthusiastic greeting at the Cape Town airport was very welcome to the weary travellers. All of our guides were amazing and the tours we had with each one were way beyond our expectations. Nine game drives has left us hungry for more. The scenery is outstanding, and we loved the wine tram in Franschhoek. The elephant walk on my birthday was the icing on the cake. We think we will definitely be back! And Pembury Tours will be our guide again!

Average User Rating
5.0/5
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