Some of our tour guides and vehicles
Gosheni Safaris Africa
- Offices In:
- Size:
- 10-20 employees (Founded in 2009)
- Member Of:
- Tanzania Association of Tour Operators
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $175 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Alex | 35-50 years of age | Experience level: first safari
Tour Vehicle Unacceptable
My wife and I arranged our honeymoon through Gosheni Safaris. I had developed the plan for our honeymoon in advance and contacted Gosheni simply to make the arrangements for us for a custom safari. They made reservations for the accommodations per my instructions and everything was fine from that side of things. Our guides were also very good at their jobs and we appreciated their insight and expertise. However, when it came to the vehicle that was assigned to us for our safari, it was far from acceptable. These are a list of issues with the vehicle in which we spent 7-12 hours a day:
no functioning air conditioning
no functioning outlets
broken cooler
musty/moldy smell
rusty and broken seat belts
huge cracks in windshield
broken shock/spring day 3
broken interior handle
exposed broken wires
broken strap for pop up roof
dirty ripped slipcovers
Gosheni claims that its vehicles are new and well maintained. Our vehicle was neither. The odometer on our vehicle read 99242km, and obviously the vehicle was not well maintained due to the issues listed. I will note that every other Gosheni vehicle we saw appeared to be in much better condition, so why we were assigned this vehicle during the low season is beyond me.
I contacted to Gosheni about the vehicle just a couple of days into our safari. They responding continuing to claim that the vehicle was new. I pushed back and asked that we be flown back from Serengeti to Manyara, rather than having to ride in this vehicle for an entire day. Gosheni did arrange this flight for us and paid for it, and the vehicle that met us in Manyara was indeed new and well maintained. However, spending several days of our honeymoon in the vehicle provided was simply unacceptable and not what we expected or paid for when we booked with Gosheni. If you decide to book with Gosheni, please inspect your vehicle before you head off on safari. But, I would suggest you look elsewhere for your safari needs.
As a side note, I should inform everyone that Gosheni pushes guests to pay $20 per day as a standard tip for guides. This is not in line with the other safari organizers in the region, which recommend around $10 per day. Please Google this yourself and do not get bamboozled by Gosheni.
AE
Email P.N. | 35-50 years of age | Experience level: first safari
Almost there but something is just not right
Throughout the planning stages Gosheni was very helpful and overall the safari was nice. But I am writing this review with mixed emotions. During the planning process there was a huge emphasis placed on the company having new vehicles and permanent guides. The vehicle that we had for our safari was fantastic and new, but it was not owned by Gosheni. Instead they had subcontracted our safari to another company. The guide was friendly and gave us a great trip but is not a an employee of Gosheni, and instead works for another company. In the end we were delivered with a great trip, but I am left with a bit of a sour taste. Their website is really focused on how great they are because they employ the best guides. They claim to be a reliable and honest operator.
We traveled in low season so it still seems very strange that they subcontracted our trip to another company, named Masai Safaris. I read several bad reviews about companies that Sub-contract safaris to other companies and the mess it can end up it. So we specifically chose a company that seemed to run their own trips. Apparently this is not the case, so I can't recommend this company even though the safari was well planned and delivered.
Reply from Gosheni Safaris Africa
Posted on Jul 3, 2018Hello! We are disheartened to learn about this review but thank you for voicing your issues. First of all, we are happy that you've had a wonderful trip. We at Gosheni always try to do our best to make every trip memorable. We do own our vehicles and employ full-time guides where most have been with us for several years. We invest both in regular maintenance for all our vehicles and provide regular trainings and certification for our guides. We have worked hard for our reputation and will never risk it by subcontracting to a different company with standards we cannot control.
There was however a misunderstanding with the vehicle you used having been recently purchased and for us failing to properly communicate this to the team. Indeed, this was an error on our side and steps are being taken to sort this out. We at Gosheni, especially your guide, would like to apologize that this have made you feel uneasy. Rest assured that you have received the Gosheni quality seal and again, thank you for stating your positive safari experience. We hope to see you with us again one day.
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Email James | 65+ years of age | Experience level: 2-5 safaris
It is one of the best trips I experienced
It has been a memorable experience with the whole family, all the drivers are very nice, knowledgeable and helpful, the lodging are excellent, good food. Most of all we saw all the animals, thanks for all the service you provide
TR
Email Yılmaz Attila | 65+ years of age | Experience level: first safari
Safari was one of my top visit list, and Gosheni help me to realise it.
It was a great experience for me. I am not happy with itinerary. we missed wild beast passing over maasai mara. and it cost us extra plane trip.
But I am happy with our guide Moses. he knows every habitat and spot all the animals on the way to north Serengeti.
I am happy with the lodge and tents I stayed. great experience.
I recommend Gosheni Safari to everybody as Peter can solve any inconvenience in a short time.
35-50 years of age | Experience level: 2-5 safaris
Christmas in Africa
Peter was very forthcoming with details and professional when handling problems that arose during our time in Africa. I couldn't have asked for better driver in Mariki and most of the places we lodged were what we expected and one even better than we thought it would be. We saw everything our hearts desired and participated in all we wished. You couldn't ask for more from a company.
CN
Email Emily | 20-35 years of age | Experience level: first safari
Excellent Safari Experience with Gosheni and our guide Dennis
My husband and I just had an unforgettable 8-day trip to Tanzania. I would like to express my sincere gratitude for the fantastic experience with the tour operator, Gosheni, and the exceptional services provided by our guide, Dennis.
Dennis’s professionalism and courtesy made our safari experience truly remarkable. His expertise in locating wildlife and catering to international tourists was evident throughout the trip. We greatly appreciated his punctuality, as he was always on time to pick us up from our lodge. Dennis went above and beyond by organizing delicious hot lunches for us during the day, taking into consideration the prevailing weather conditions and our physical well-being. His attention to detail and experience in accommodating varying needs were truly commendable.
Regarding our experience with Gosheni, we were very satisfied with their services. Norah, our sales representative, provided multiple itinerary options and patiently answered all our inquiries. Upon arrival in Tanzania, we discovered that the itinerary was well-planned, and we were highly satisfied with the chosen lodges. In fact, two of the lodges surprised us by celebrating our wedding anniversary.
If I had to say, there were also a few areas where improvement could be made. Firstly, the lodge in Arusha on the first day did not match the promised room category in the agency’s itinerary. Secondly, there was some confusion regarding whether lunch was included on our final day, and Norah repeatedly miscommunicated on this matter. Additionally, it would be better if we were notified in advance of the detail arrangements (who will be the guide, when will we be picked up, etc.).
Overall, our trip to Tanzania with Gosheni was truly enjoyable, and thanks to the professionalism and expertise of our guide, Dennis. I would highly recommend Gosheni to fellow travelers seeking a memorable safari experience in Tanzania.
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Email Mary - Journey with MJ | 65+ years of age | Experience level: 2-5 safaris
Amazing! Gosheni Safaris rocks!
Gosheni Safaris are the best! They were helpful in the selection process for the camps/lodges that would fit our price range and the best itinerary for the time frame that we were in Tanzania. Once in Tanzania, we were well taken care of by our guides. What an adventure! The hot lunches were very enjoyable. Our guides were the absolute best -Bariki! - Ombeni! - Francis! We’ll be back! Thank you Peter Robert for your guidance and your amazing team!
CN
Email Fernando | 35-50 years of age | Experience level: first safari
A good experience
The whole journey was great.The lunch is really luxury as a picnic.Our guide William is a friendly and patient guy.He knews a lot about animals and well driving.It's a good experience.
CH
Email Chantal & Patrick | 20-35 years of age | Experience level: first safari
Best experience we could have imagined - Gosheni exceeded all our expectations!
Our safari trip with Gosheni Safari was absolutely amazing.
Herman from the backoffice was very helpful in answering any of our questions before the final booking by timely answering all our messages.
The designated driver for the airport transfer was waiting for us upon arrival at the Kilimanjaro airport with no delay.
The safari started the day after, when Huruma picked us up at our hotel and drove us to the Gosheni offices, where we met Herman for tea and a short briefing about the safari.
As for the safari: We felt very comfortable and welcomed by Huruma's personality and way of being and that didn't change throughout the 4 day safari. Huruma is an extremely professional and passionate guide with many years of experience in the field. Due to his competence, none of our questions remained unanswered. Our trips started at the time agreed with Huruma, the truck was cleaned every night and complimentary water as well as food was refilled every day. Huruma's warm personality truly shows how much he cares about wildlife/animals as well the wellbeing and satisfaction of his clients. We highly recommend Gosheni Safari, specially Huruma as your next safari tour guide!
LT
Email Andrius | 35-50 years of age | Experience level: first safari
Excellent safari company with nice perks
Gosheni Safaris are excellent and trustworthy company. Their safari was excellently planned, everything was on time and we received a lot of unforgettable experiences. Also our guide Leben was extremely caring, knowledgeable and fun person who had this almost magical ability to spot all animals and keep all our trip on track. Hot lunches provided by Gosheni are also highlight as they were very tasty and everydau portion of hot soup was a life saver on some days.
Obviously I would highly recommend Gosheni on your safari adventure.