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Izaskun   –  
Spain ES
Visited: August 2016 Reviewed: Aug 11, 2016

Email Izaskun  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Izaskun and not that of SafariBookings.
I haven't like this tour operator
2/5

We booked a five days safari to Masai Mara, Nakuru and Naivasha. The driver , and he didnt take us to see the migration. It happened the 4th of August. Later, a person who was in Masai Mara that day, said me that all tourists were seeing the migration. Instead it, he "sell" us a "walking" to see Mara river. the price (the tip) was 5 dollars. Besides, he was very dangerous driving.

Reply from Karibu Safaris In Kenya
Reply from Karibu Safaris In Kenya
Posted on Aug 12, 2016

Hi Izaskun,

Sorry for your experience, i take the time to ask the driver guide who were all in Masai Mara on Day 2 when you had the fullday game drive upto the Mara river am told that the migration crossed for less than an hour while the driver who was carrying you was told on radio that there was a killing on the hillside(lemek area) so he changed directions to try and make it for the kill and after he started driving faster( thats when he was overspeeding to make it on time)and when he arrived at the Mara River the crossing for the day was over and he called a ranger to walk you to the river bank on the lookout area to see the crocs and hippo.

Sorry about what happened and i am personally doing my own investigation and if the driver is found to be on the wrong I will PUNISH him accordingly.

Thanks for your honest feedback

Company Chairman
Msafiri

Ana Maria   –  
Portugal PT
Visited: October 2015 Reviewed: Mar 3, 2016

Email Ana Maria  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Ana Maria and not that of SafariBookings.
Far away from my last safari
2/5

I would never choose Karibu again. Their priority is to fill all the seats and make money. They are not worried about our experience. Tree cars left the agency on the same day with 5, 6 and 7 persons. People in the cars with 6 and 7 persons said they could barely move inside, travel was very uncomfortable and take pictures was possible just for the ones at the windows. The cars are very old. The roads in the parks are very bumpy and for this reason you just think how important is to have a good car when you are there. One of my lens released 3 small screws with the vibration and at the end of the trip my back was like crap. It is essential to have a good Jeep.
I shared the car with 3 young girls that spent 6 days taking selfies, delaying all trips and looking for ostrich. I was deeply interested in photography (the big 5 obviously). I love meeting people but in this situation... no match. If possible, avoid shared safaris and look for companies that personalise the safari. Freedom inside the car is essential. Our driver Zak was very good: good character, good person, good sense of humour and a good driver (very aggressive driving though). The food was very good and the camping facilities was good. The 6th day of safari was in reality just 2 hours inside the park. After lunch we were back to Nairobi. They avoid paying another entrance in the park (valid for 24hs).

Reply from Karibu Safaris In Kenya
Reply from Karibu Safaris In Kenya
Posted on Mar 27, 2016

Hi Ana,

It all started by bad lack on the eve of the safari your husband, who had booked for the safari for 3people(for you,him and your sister), your husband (RICARDO) called the office to say that his mum had called him to tell him that his ailing father had passed away there for he wanted to cancel the safari and travel back home and he wanted 100% and since we had booked the accommodations we had to look for other last minute clients to cover up for the 3pax who had canceled and after getting the people to fill the space Ricardo called again and said that he will travel back home but you and your sister will proceed for the safari thats how the number reached 7pax.

The other clients that you saw in the other safari vans were not individual but from missionary organizations and were on a mission trip so they booked the safari together to be 7people each in the safari van.

The safari van was not old its the roads in the Masai Mara were bad last year but they have been made now well my the Mara county government, the roads were bumpy so when you drive your camera is not stable but now all those are past as the road are good.

If you can notice from our usual adverts we stopped selling packages to Amboseli National park as the K.W.S had stopped re entry to the Amboseli park with out giving the notice to tour operators and saying that you pay per entry that's why you only entered the park twice and not thrice like re entry would allow.

We acknowledge all your feedback and we will work on them accordingly.

Sorry once again,

Regards

Msafiri
CHAIRMAN

Average User Rating
4.8/5
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