Reviews

Sort By: Date Most Helpful Rating 281-290 of 297 Reviews
Brian and Joy   –  
South Africa ZA
Visited: September 2015 Reviewed: Sep 29, 2015

Email Brian and Joy  |  50-65 years of age  |  Experience level: first safari

Great customer service from Hello Tanzania in Dar es Salaam
5/5

I had to travel back from Zanzibar and board a flight to JHB from DAR. Hello Tanzania arranged the charter flight for us, picked us up at the airport and took us to the correct terminal to board the flight to JHB. The trip was comfortable and the cost was manageable. The service was excellent. Thank you so much for making this last leg of our trip a stress-free one, Mrs Mojavu.

Hussain   –  
Saudi Arabia SA
Visited: September 2015 Reviewed: Sep 27, 2015

Email Hussain  |  20-35 years of age  |  Experience level: first safari

Nice
5/5

very organized .. nice guys .. good price .. highly recommended

Andrew   –  
United States US
Visited: September 2015 Reviewed: Sep 17, 2015

Email Andrew  |  20-35 years of age  |  Experience level: first safari

Amazing experience with incredible customer service. Safe, clean, and a lot of fun!!!
5/5

I must say i was a little hesitant of the whole situation when first looking to book but I cannot speaker higher of the people at Hello Tanzania. My wife and I booked a 2 day tour in Selous with them for the beginning part of our honeymoon and our only regret is that we did not book and even longer stay. The communication and customer service leading up to and throughout the visit was absolutely incredible. Everywhere we went there was a driver waiting for us to safely get to and from airport/ferry and they were very friendly and knowledgeable to the point of each drive being a mini tour in itself. The areas outside of the airports and ferry terminals are extremely hectic so knowing the transportation was already set up was huge for peace of mind. The Lake Manze camp they set us up at was stunning and the food was outstanding. The guide drivers went above and beyond to make our short time memorable and comfortable with anything and everything we needed and we were able to see just about every animal the game reserve has to offer. I also highly recommend doing a breakfast or lunch out in the "bush" as it was truly a unique experience. We will absolutely be returning at some point for an anniversary trip and will without doubt be using Hello Tanzania. Amazing company, amazing people, amazing experience!!

Mama Benson   –  
Australia AU
Visited: June 2015 Reviewed: Aug 19, 2015

Email Mama Benson  |  65+ years of age  |  Experience level: first safari

The review below is the personal opinion of Mama Benson and not that of SafariBookings.
Unforgettable experience
3/5

Our tour was an amazing experience and most aspects of it were excellent. The taxis to and from the airport, drivers, and flights to and from Kilimanjaro were all fine. The Tarangire Safari park, the Serengeti and Ngorogoro crater were amazing and beyond my expectations. We saw the ' big Five' as well as many more animals. Both hotels, one a lodge and one a glamping experience were excellent, the staff welcoming and service outstanding,the food in both places really good . The picnic lunches every day were delicious, varied and generous. I loved the glamping it was an amazing experience!!!
Our main concern and disappointment was that the Land Roverprovided by East West Safaris broke down twice during our tour. Once at twilight where we had to be left on the side of the road and were fortunately rescued by a kind gentleman who took us to our lodge in Zaratu.
The second time was on the plains of the Serengeti in the middle of nowhere. Our driver had to fix the faulty fuel pump himself which, thank god he did. What we would have done otherwise I have no idea!!! We had two young children and were confined for at least an hour.
We were very concerned that the vehicle was not to safari standard and are critical of the company not the driver, who under the circumstances did well to fix the problem.
We noticed that other company guides and drivers were provided with a uniform to wear, such was not the case with East West Safaris . We would recommend that the company provide uniforms. Lack of seat belts and any cooling method didn't meet our expectations.
Despite our experience with the Land Rover and safari company it was an unforgettable experience.

Haytham Soliman   –  
Egypt EG
Visited: June 2015 Reviewed: Jul 14, 2015

Email Haytham Soliman  |  20-35 years of age  |  Experience level: first safari

Mukumi National Park
4/5

We visit Mukumi National Park from Dar Es Salam (300 Km away) as a day trip , it was nice trip but it needs to be two day trip as a minimum (Hellow Tanzania should to recommend that but they did not) , the communication is very good with hellow Tanzania from day one , the driver is very good , we ask Hellow tanzania for another service but they give me a high prices & they dosn't responce after we finished our trip

Arto   –  
Finland FI
Visited: June 2015 Reviewed: Jun 24, 2015

50-65 years of age  |  Experience level: first safari

Hello Tanzania was very helpful and punctual in all their arrangements.
5/5

All people we met from Hello Tanzania were professional and easy to deal with. Communications, service etc were meeting the expectations and without aggressive selling as seen earlier in similar situations.

Carrie   –  
United Kingdom UK
Visited: April 2015 Reviewed: Jun 15, 2015

20-35 years of age  |  Experience level: 2-5 safaris

Very satisfied
5/5

I used Hello Tanzania to organise a car from Dar Es Salaam to Udzungwa national park. It was very straightforward to book and pay, Mwajabu was in email and phone contact at all times. We had to make last minute changes due to a flight being delayed, and it was not a problem at all. Our driver was excellent, he drove very safely and was kind and considerate. Would definitely use Hello Tanzania again.

Emma Visited: January 2015 Reviewed: May 19, 2015

Wonderful service!
5/5

We were very pleased by the service that Mwajabu Sultan of Hello Tanzania provided. She took all the work out of our hands and everything went as planned. Pick ups were arranged in advance and were all on time. The suggested hotels were wonderful as well. Mwajabu provides all the information you need and is a good and warm communicator.

Irmgard Visited: March 2015 Reviewed: Apr 21, 2015

Very well organised and quick in problem solving
4/5

The communcation was very efficient and quick, we had a very tight schedule and problems with the delay of the flight to the park region. Mwajabu tried her best to make up for this inconvenience, so that we could have 2 full days in the parcs (Ngorongoro crater and Lake Manyara) . Our driver guide was very knowledgable, well experience and friendly.
I will book my next trip to a parc with Mwajabu.

Karen Hemmingson Visited: April 2015 Reviewed: Apr 12, 2015

The service was very prompt and friendly. I had very little time to plan and they were helpful.
5/5

Very good communications, and a personal meeting, which was very nice and important. The tour was good, the airport transfer was there when I arrived, and transportation was good. The guide was genuine, sincere, and very knowledgable. The driver was also friendly and helpful. I also really enjoyed the Mnarani Resort, and all the staff. They were friendly and the service was exceptional. The chef was exceptional also, and the seafood was perfectly prepared. I had one issue with one of the rooms at the second hotel in Stone Town, and this was quickly addressed.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 258
  • 4 star 33
  • 3 star 2
  • 2 star 2
  • 1 star 2
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