Reviews

Sort By: Date Most Helpful Rating 11-20 of 298 Reviews
Andrew   –  
United States US
Visited: September 2015 Reviewed: Sep 17, 2015

Email Andrew  |  20-35 years of age  |  Experience level: first safari

Amazing experience with incredible customer service. Safe, clean, and a lot of fun!!!
5/5

I must say i was a little hesitant of the whole situation when first looking to book but I cannot speaker higher of the people at Hello Tanzania. My wife and I booked a 2 day tour in Selous with them for the beginning part of our honeymoon and our only regret is that we did not book and even longer stay. The communication and customer service leading up to and throughout the visit was absolutely incredible. Everywhere we went there was a driver waiting for us to safely get to and from airport/ferry and they were very friendly and knowledgeable to the point of each drive being a mini tour in itself. The areas outside of the airports and ferry terminals are extremely hectic so knowing the transportation was already set up was huge for peace of mind. The Lake Manze camp they set us up at was stunning and the food was outstanding. The guide drivers went above and beyond to make our short time memorable and comfortable with anything and everything we needed and we were able to see just about every animal the game reserve has to offer. I also highly recommend doing a breakfast or lunch out in the "bush" as it was truly a unique experience. We will absolutely be returning at some point for an anniversary trip and will without doubt be using Hello Tanzania. Amazing company, amazing people, amazing experience!!

Hussain   –  
Saudi Arabia SA
Visited: September 2015 Reviewed: Sep 27, 2015

Email Hussain  |  20-35 years of age  |  Experience level: first safari

Nice
5/5

very organized .. nice guys .. good price .. highly recommended

Brian and Joy   –  
South Africa ZA
Visited: September 2015 Reviewed: Sep 29, 2015

Email Brian and Joy  |  50-65 years of age  |  Experience level: first safari

Great customer service from Hello Tanzania in Dar es Salaam
5/5

I had to travel back from Zanzibar and board a flight to JHB from DAR. Hello Tanzania arranged the charter flight for us, picked us up at the airport and took us to the correct terminal to board the flight to JHB. The trip was comfortable and the cost was manageable. The service was excellent. Thank you so much for making this last leg of our trip a stress-free one, Mrs Mojavu.

Jeppe Flensborg Sørensen   –  
Denmark DK
Visited: November 2015 Reviewed: Nov 15, 2015

Email Jeppe Flensborg Sørensen  |  35-50 years of age  |  Experience level: first safari

Authentic Safari with "Hello Tanzania"
5/5

We were 4 people who should spent some weeks in Dar es Salaam, and therefor we wanted to go for a safari. We contacted Hello Tanzania and they arranged a 3days safari for us in Mikumi and Udsungwa National Park. We got picked at our hotel in safari early in the morning on the first day. The driver was a great guy, who informed us with interesting things all the way on th long ride to Mikumi. He was very calm and nice talking with and we were very satisfied with him. When we came to Mikumi, we had a game drive with both our driver and another guide, and we had a lot of fun and saw a lot of animals like lions, giraffes, buffalos etc. During our safari we stayed at Camp Bastian, which was a great spot in the middle of the savannah. We got great food, and the cottages and beds were very lovely and real authentic. The second day we took to Udsungwa and hiked to see the gourgous waterfalls, a great experience. The last day we had another game drive in Mikumi before we started our drive back to Dar es Salaam. It was a great and fun safari, where we really got served in all ways, and we did not need anything at all. The driver and guides were so good and we enjoyed the safari a lot. Hello Tanzania were very professional and reliable all the way through the safari. Both in part of the arrangement of the safari, during the safari and even afterwards. They were taking care of us all the time, and it is with our deeply respect and satisfaction we truly recommend Hello Tanzania to all who wants a marvelous and authentic safari.

- 4 very happy danes

Castry Juste Jocelyn   –  
France FR
Visited: October 2015 Reviewed: Dec 8, 2015

Email Castry Juste Jocelyn  |  35-50 years of age  |  Experience level: first safari

My first travel east africa
5/5

I am happy to have achieved my first safari experience with you. The relationship with clients, service and value reports is ecxellent!

Eric   –  
Tanzania TZ
Visited: December 2015 Reviewed: Dec 27, 2015

Email Eric

good experience: responsive, available and committed
4/5

I have been working few times with Hello Tanzania for booking of plane and boat tickets and they have always meet my expectations through a good face to face and email communication. The director of the agency did not count her time to remain available late in the evening to hand me over the tickets. One day she even forgot to take her commission for the service the agency provided ! I have refered them to my friends and they were satisfied with the services.

Sten Fannberg   –  
Sweden SE
Visited: November 2015 Reviewed: Jan 11, 2016

Email Sten Fannberg  |  65+ years of age  |  Experience level: over 5 safaris

Our experience of Hello Tanzania is nothing but excellent and trustful
5/5

During the last three years we have several times applied to Hello Tanzania (H T) for different kinds of bookings. We have been renting cars, booked safaris and booked accomodations through H T. All the time we have met a caretaking and trustful approach and no disturbances at all have occured. It is also our experience that H T always tries to find the best alternatives worth its price when booking for the customer. Especially Mrs Mwajabu contribute to that through her wide contacts within Tanzania. I can highly recommend H T.

Tonia   –  
Germany DE
Visited: January 2016 Reviewed: Feb 1, 2016

Email Tonia  |  20-35 years of age  |  Experience level: first safari

Wonderful place and people
4/5

We are a couple and we were in Tanzania in january 2016. We stayed at Selous Reserve and it was amazing.This experience will be in our heart for ever. Communication and Service were super thanks to the kindness and helpfulness of Mrs. Mwajabu Sultan. We'll come back for sure!
Hakuna Matata! :-)

Marco   –  
Switzerland CH
Visited: February 2016 Reviewed: Mar 13, 2016

Email Marco  |  20-35 years of age  |  Experience level: first safari

Fantastic and unique experience
5/5

it was the first time for us in africa. unfortunately we didn't reached the camp booked due to damaged roads caused by bad weather and got stuck in the Ruaha Nationalpark. But soon we got another camp and were able to do our safari. it was a really fantastic experience and a great adventure. the driver was very professional and we felt very safe in all the roadtrip. the safari is exciting. we saw a lot of animals in one in a half day and the guide had a huge knowledge of the animals and plants.

Gabi Helfert   –  
Netherlands NL
Visited: March 2016 Reviewed: Mar 17, 2016

Email Gabi Helfert  |  50-65 years of age  |  Experience level: first safari

Amazing 3-day safari to Mikumi National Park
4/5

We booked a 3-day safari in Mikumi National Park in March 2016 for two persons with Hello Tanzania. It was a last-minute booking, as we started the inquiry on Friday and wanted to leave already three days later on Monday. Originally we wanted to visit Selous too, but as we leaned from Ms Mwajabu of Hello Tanzania, that is impossible in March, as it is rainy season and the lodges are closed. Ms Mwajabu was very pleasant to deal with. She reacted immediately, sent a complete itinerary, consisting of transfer from and to Dar es Salaam, two half-day and one full-day game drives, all meals, soft drinks and snacks on the way, and a stay in a mid-rang lodge. She answered all our questions, booked a very nice lodge for us (Camp Bastian Lodge), and arranged a driver and a car to pick us up where we stayed in Dar Es Salaam on Monday morning. She also made sure that the staff at the lodge knew about our dietary preference which is vegan, so absolutely no animal products. We paid the fee, $600 per person, in advance, plus a 5% service fee, via the online payment provider Ms Mwajabu selected.

The drive from Dar to Mikumi took about 6 hours, including two bathroom breaks on the way. Mikumi is a beautiful national park, with vast open landscapes and mountains in the background. There is so much wildlife that you can literally spot animals at almost every corner. Already during the afternoon drive on the first day of our safari we saw baboons, impala, shoebill, giraffes, elephants, warthogs, gnus, and zebras. On the second day we also saw hippos, lions, vervet monkeys, a monitor lizard, water buffaloes, vultures, marabous, superb starlings, crowned lapwings, and many other birds and butterflies. We visited during the beginning of the rainy season, so not all roads were possible to drive on, but we definitely saw a lot of different animals and species in those three days and took hundreds of beautiful photos through the open roof of the safari vehicle, a 20+ year-old Toyota Land Cruiser Prado. Watching the animals in their natural habitat was what we came for, and we were rewarded with an absolutely wonderful experience, which we will certainly remember for the rest of our lives. The driver had good knowledge about the different species we saw and did his best to answer all our questions about the animals, their English and Swahili names, their behavior, and all kinds of peculiarities.

We also enjoyed our stay at the lodge very much. The staff was friendly and attentive, the property is situated in a beautiful garden, and our dietary preferences were met by providing us with delicious vegan meals. The room was clean, if a bit small, had two beds, a fan, mosquito nets, and had a shared bathroom (which we didn't have to share as the other rooms in our cabin weren't occupied) and a veranda with deck chairs. The property includes a restaurant and a bar with comfortable seating around a little fire pit, which keeps the mosquitos away from the guests.

Unfortunately the old vehicle broke down twice on our trip: on the first afternoon due to a defective fuel injection which kept us sitting in a mud hole at a 30-degree sideways angle for almost two hours in the middle of the park, until the driver had arranged help and the safari car of the lodge picked us up. The second time it was because the battery had died during our drive back to Dar. We were stuck in Chalinze, 120km from Dar, for another two hours, until the driver had bought and built in a new battery. Also, one of the rear passenger doors didn't open, and the air conditioning wasn't working either, which is a bit of a drag on a 6-hour drive at 34C, especially when sitting in Dar's traffic jam. The driver was very apologetic about the vehicle incidents, but it would have been a more pleasant experience in a more reliable and comfortable vehicle.

While we were very happy with the game drives, the driver tried several times to cut them short. On the second day, he wanted to drop us off at the lodge already after lunch, even though we had booked a full-day game drive. On the third day, he wanted to leave for Dar already in the morning, even though the itinerary had promised us another park entry and half-day game drive. Although we had already seen animals of all species after the morning of the second day, we enjoyed watching the animals very much, so we had to insist that we wanted the full program as booked. The driver was also not aware of our dietary preference and on the way to the park stopped at a place in Morogoro that had chicken soup for lunch. We rejected and waited until we were at the park, where we had a nice lunch made of rice and cooked vegetables.

Apart from these small glitches the safari was a truly great experience, and I hope we will be able to return someday to Tanzania to see more of the gorgeous nature and wildlife this fascinating country has to offer.

Average User Rating
4.9/5
Rating Breakdown
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  • 3 star 2
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