Reviews

Sort By: Date Most Helpful Rating 31-40 of 77 Reviews
Brett   –  
United States US
Visited: June 2018 Reviewed: Jun 21, 2018

Email Brett  |  35-50 years of age  |  Experience level: first safari

Overall very good, some logistical issues.
4/5

Pros: 1. Allan from Back of Africa was great and delivered on everything he promised within his power.
2. the parks and animals in both Kenya and Tanzania were amazing.
3. the camps for the most part were as or better than expected in almost every instance.
4. the employees of Back of Africa were all very friendly and helpful.
Cons: 1. because Back of Africa can't operate in Tanzania they subcontract out a tour company in Tanzania to complete the trip there. That company (SouthSand Tours) was also perfectly fine. The only issue was the communication between the two companies. Our itinerary in Tanzania was changed multiple times because the tanzanian company informed us the way that Allan and I agreed to it was not possible based on park rules. Also, when we were dropped off back in Nairobi on the last night we were told by SouthSand Tours that someone from Back of Africa would be waiting for us at the bus stop to take us to the hotel, however, when we got dropped off in the middle of the night on the street no one was waiting for us (luckily a hotel was nice enough to let us borrow their wifi to uber to our hotel).

Recommendation: My overall recommendation would be to use Back of Africa for your Kenyan trip and another company individually if you leave the country, I think it would result in a smoother and less frustrating process. If not for this I would have given Back of Africa 5 stars and westerners should feel completely safe using them in the future.

Alexandra Bayne   –  
United Kingdom UK
Visited: June 2018 Reviewed: Jun 20, 2018

Email Alexandra Bayne  |  50-65 years of age  |  Experience level: over 5 safaris

It was a fantastic 5 days, a truly memorable experience, highly recommended.
5/5

I have just returned from a trip to Kenya, which I did on my own. I booked all the flights and accommodation in Nairobi and Mombasa myself. After extensive research into safari tour operators online, I came across Back of Africa Adventure Ltd. I was not disappointed. I dealt with Allan by e-mail and he responded very quickly to all my queries regarding the 5 day safari that they offered which covered the Masai Mara, Nakuru and Amboselli. The trip was beyond all expectations. My driver, Obama, had 20 years' experience and was extremely professional throughout the trip. I felt very safe with him. He was determined for me to see 'the big 5' which I did, and so much more. I also booked my sightseeing tours in Nairobi through Back of Africa Adventure Ltd going to the elephant orphanage, giraffe centre and the Karen Blixen Museum.

Aaron McNulty   –  
Ireland IE
Visited: April 2018 Reviewed: May 9, 2018

Email Aaron McNulty  |  20-35 years of age  |  Experience level: first safari

Fantastic first Safarai experience!
5/5

I've just returned from my first trip to Kenya and Africa.
Before I left I was, maybe unjustifiably, wary of many bookings and reservations we had made... thankfully there was absolutely no need.

Allan provided a very quick response to my request on Safarai bookings and followed with a detailed itinerary. He was also very quick to reply to any questions I had regarding the planned trip.
Allan and Obama (our soon to be driver and friend) arrived to meet us at the hotel before we set off. From there everything ran smoothly and was well organised. We chose the rainy season, or more accurately, the rainy season was when we could travel to Kenya. Therefore certain detours and alternate routes had to be taken. Obama was a safe and reliable driver who always chose the best route for our overall gain even if it meant a slightly longer route... we got there without incident or breakdown when other drivers seemed to encounter many problems.
Obama himself was an excellent driver and guide. He provided lots of information on wildlife, culture, local politics and even some Swahili lessons. We all got on great and he made it feel more like a group adventure rather then a generic tour.
I would highly recommend Obama and Back of Africa Adventure Ltd if you are considering a Safarai in Kenya.

Fredrik   –  
Sweden SE
Visited: March 2018 Reviewed: Mar 13, 2018

Email Fredrik  |  20-35 years of age  |  Experience level: 2-5 safaris

4-day budget safari to Masai Mara and Lake Nakuru which me and my brother was super happy with!
5/5

Did a 4-day Mara and Lake Nakuru with this company and we were very satisified! The price was low which of course can be notised compared to the tours that would have been a few hundred dollars more expensive but it did not make any difference. Happily positive with the "tented" camp which is more like a hotel room with canvas walls. The food during the trip is absolutely decent, nothing more nothing less. The guides made the experience even better!

Alice Poliani   –  
United Kingdom UK
Visited: February 2018 Reviewed: Mar 9, 2018

Email Alice Poliani  |  20-35 years of age  |  Experience level: first safari

One life experience!
5/5

My first time in Africa has been amazing, and for sure the safari was the best part!
Everything was perfect, Allan has been super helpful, clear and precise, starting with our pick up at Kilimanjaro airport.
We did 4 days 3 nights low budget safari in Lake Manyara NP, Serengeti NP and Ngorongoro Crater. We have seen 4 of the big 5 and many more animals.
Food was good and always more than enough, camping sites good, car quite comfortable considering the roads' conditions.
Unforgettable holiday!

erwan   –  
France FR
Visited: January 2018 Reviewed: Feb 17, 2018

Email erwan  |  20-35 years of age  |  Experience level: first safari

Good safari !
5/5

everything went very well.
we did 2 parks, massai and amboseli.
thank you for organizing!

Florian   –  
Austria AT
Visited: January 2018 Reviewed: Feb 11, 2018

Email Florian  |  35-50 years of age  |  Experience level: first safari

Highly professional organizing of an unforgetable 7 day Masai Mara, Serengeti & more adventure
5/5

We booked a 7 day safari with Allan from Back of Africa Adventure for January 2018 on short notice. During planning he was very flexible in his offering and responded to all of our requests within few hours. He gave as a very detailed description of the safari in advance which was customized to our needs. Payment of deposit through wire was easy to handle as well as the final payment when we started the safari. The guides he hired were very knowledgeable, flexible, warm-hearted and open people and we spent great days with them and learned tremendously much not just about the wildlife but also about the people of Kenya and Tanzania. The standard of the accommodation was above our expectations and convenience was assured throughout our trip. In terms of accommodation, the highlight for us was the wildlife experience in the tended camps inside the Serengeti. Allan kept in touch with us during the safari and made sure everything worked out. Definitely, Back of Africa Adventure is a tour operator to recommend.

Dean   –  
United States US
Visited: January 2018 Reviewed: Feb 11, 2018

Email Dean  |  50-65 years of age  |  Experience level: first safari

Wonderful wildlife viewing; logistics could use some work.
3/5

I took a 6-day tour of Maasai Mara, Lake Nakuru, and Amboseli. Leading up to the tour, Allan's communication was excellent, and he answered all of my questions, sometimes within minutes. The two guides I had were very adequate, especially Obama, who was exceptionally knowledgeable and pleasant. The wildlife viewing went beyond my expectations, which made the safari highly worthwhile. When we arrived at the Maasai Mara camp, there was a problem with my accommodation reservation, so Allan helpfully arranged for me to stay at another camp. The vans we traveled in were functional for a budget tour. However, on the way back from Amboseli to Nairobi, we had to stop twice for flat tyres, and at one point I had to wait for an hour alone in the van beside the highway while my guide went to purchase a new tyre. It ended up taking nearly 12 hours to get back to my lodging in Nairobi! However, Obama handled the adversity well, and it was not nearly as unpleasant an experience as it might have been. Allan was very apologetic about the mishaps. In sum, the time in the game parks was wonderful, but if you book with Back of Africa Adventure, you should probably be prepared for an "adventure."

Reply from Back of Africa Adventure
Reply from Back of Africa Adventure
Posted on Feb 12, 2018

Jambo Pro. Dean,
We would like to offer our deepest apologies for the trouble you had to experience due to the flat tires on your last day trip with us from Amboseli National park.

This situation is not ordinary and these incidents are not typical of us as a company. We are very serious when it comes to our client’s satisfaction and have a zero tolerance policy in this respect though at times we fail.

We appreciate that you understand that mistakes sometimes happen despite the numerous checks and measures. We are very sorry that this happened to you on your way back at the end of your trip. Be rest assured that we are having our “lenses on” just to ensure that we have zero tolerance to flat tires on the African roads.

After studying the matter, we found out that the cause was as a result of low quality tires that were supplied to us from our new dealer and since that time we switched back to our original suppliers which is Yana tires. This is clearly a mistake at our end and we take responsibility for it.

Due to this unintentional error and as a token of appreciation to you as our client, we are going to extend a day trip offer to hell’s gate National park any time you get time off your busy schedule.

This is the least that we can do to compensate for the inconvenience caused on your last day journey back to Nairobi. We do hope this resolution fulfills your expectations on our services.

To make things even better, we have taken a number of measures by strengthening our transport department to ensure that we eradicates flat tyre issue do not happen again in the future. It is due to you that we have realized this and we thank you for sharing your experience with us across the globe. We prefer to learn and improve under better conditions but sometimes this is just not possible.
One more time we apologize and we hope to keep you as part of our valued customer base for a very long time.
Please do not hesitate to share your thoughts and feedback with us at any time via e mail or phone calls. We are here for you.
Back Of Africa Adventure.

Amy   –  
United Kingdom UK
Visited: January 2018 Reviewed: Feb 9, 2018

Email Amy  |  20-35 years of age  |  Experience level: first safari

Had an amazing safari experience :). Back of Africa (Allan in particular) were very well organised.
5/5

The organisation leading up to the safari was excellent. Allan was very efficient answering my many logistic questions via email.

The safari itself was amazing!! Had such a good experience on both safari trips (Masai Mara and Lake Manyara/Tarangire Park).

Would definitely recommend Back of Africa for those on a budget :)

Ben   –  
Belgium BE
Visited: October 2017 Reviewed: Nov 21, 2017

Email Ben  |  20-35 years of age  |  Experience level: over 5 safaris

Allan for Safari hero!
5/5

I write this review some weeks after our wonderful trip to Masai Mara with Back Of Africa Adventure. We had some time to digest our overwhelming experiences in Masai Mara, and although we have seen many other national parks and game reserves in the meantime, I still appreciate our experience in Masai Mara a lot. We arranged the tour in Nairobi the day after we arrived in Tanzania with our incredibly helpful and trustable tour organizer Allan Milambo. I have to admit, it took us some time and effort to look for a decent tour with a democratic pricing we trusted. However, finding a company like Allan's, makes up for this little adventure. Regarding the tour: everything was perfectly arranged and according to expectations (we did the standard three-day package). The guides were well informed, the travel company was great, the food was good (not as good in the Tanzania parks though). There existed a charming collaboration between the guides of other companies (an ‘if one car stuck, everybody stuck mentality’). Accommodations were perfect. On the way back to Nairobi, I forgot my powerbank, phone charger and electricity converter during one of the stops. I contacted Allan, who did everything to get me back these items. He could only recover the phone charger and electricity converter but compensated me in cash for the powerbank. An extremely warm sign of hospitality and craftsmanship. We would travel again with Back Of Africa Adventure. Good luck Allan!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 63
  • 4 star 10
  • 3 star 1
  • 2 star 1
  • 1 star 2
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