Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 196
  • 4 star 39
  • 3 star 5
  • 2 star 4
  • 1 star 7

Sort By: Date Most Helpful Rating 1-10 of 251 Reviews
Jan   –  
Australia AU
Visited: April 2026 Reviewed: May 5, 2026

Email Jan  |  65+ years of age  |  Experience level: first safari

Exceptional Service
5/5

We had an excellent experience with Safari.com and in particular Cearl Marney. She gave us various safari packages to choose from and we selected Tilney Manor at Sanbona Game Reserve. Cearl was very efficient in making the booking and keeping us up to date. Their professionalism is to be admired and I have no hesitation in recommending this company.

Patrick Duffy   –  
United States US
Visited: March 2026 Reviewed: Apr 28, 2026

Email Patrick Duffy  |  65+ years of age  |  Experience level: first safari

Safari.com and Dolan Sequera were superb, nothing was left to doubt.
5/5

We have been home for about three weeks since our time in Sabi Sands. We traveled for an additional two weeks in Europe and once home, our thoughts returned to this magnificent trip to South Africa. Mala Mala was our first safari experience, it will be forever impressed upon our memories. The proximity to the animals was spectacular. The experience was first rate experience in every aspect. Our guide (called Rangers at Mala Mala) was Nic, who seemed to enjoy himself as much as we did and he was uncanny how he sensed and spotted animals long before we did. The lodge was terrific, food excellent, staff even better. We very much appreciate how our Ranger, Nic ,spent much of the free time between drives checking on us and joining us for breakfast as well as several dinners. The Mala Mala Rangers seemed to be a step above the rest (granted I have limited experience). Mala Mala is such a large tract of land, yet we covered the vast majority of it over our four days there. The two drives a day just built upon each other as we became more in tune to our surroundings and fell in love with being in the bush, far more than we expected. We were transferred from Mala Mala to Idube seemlessly. Again, thanks to Safari.com arrangements. Idube provided a different but equally wonderful experience. The game drives were similarly arranged and both the food and staff was wonderful. Our guide, FJ, a 6'7" South African with a laugh that seemed to draw animals to us. His imitation of leopard calls, while done jokingly, were uncannily accurate. We spent 3 days at Idube and were then transferred back to Skukusa airport for our return to JNB airport, This transfer provided us our first real look a look at safari in Kruger vs Sabi Sands, which without a thorough investigation on my part, would not have brought the same experience as we had in Sabi Sands. The vehicles in Kruger are covered and seem to have limited visibility. Again, just an observance on my part.

While safari may seem like a once in a lifetime experience, I find it hard to believe we will not return to this wonderful area of South Africa. We enjoyed it that much Thanks again to Dolan and the Safari.com team.

Liv   –  
Canada CA
Visited: April 2026 Reviewed: Apr 26, 2026

Email Liv  |  35-50 years of age  |  Experience level: first safari

Pascal was patient and accomodating given the challenges with my flight changes.
5/5

Safari.com helped us find the perfect safari experience to maximize the short amount of time we had for a sister's safari trip. It was our first safari for both of us and Pascal helped us find the perfect place based on our requests. The Simbavati Ridge Lodge was a top notch place to stay- 5 stars all around. Amazing food, warm and friendly staff, clean and modern accommodations, and importantly, helped us see the Big 5 by day 2. Trip of a lifetime!

Ian   –  
Canada CA
Visited: April 2026 Reviewed: Apr 23, 2026

Email Ian

Umkumbe lodge rocks
5/5

We have nothing but praise for our bush experience with Umkumbe and our guide Pieter and our tracker Phineas. The game drives were exciting and successful in finding all the big game we hoped for. Pieter has deep knowledge of the wildlife and got us to some awesome viewing positions. We always had a refreshment break, one morning even fresh crepes with fruit and whipped cream. The camp itself is top shelf with very helpful and pleasant staff and excellent meals. I have no suggestions for improvements. It was all so great.

Ian   –  
Australia AU
Visited: April 2026 Reviewed: Apr 22, 2026

Email Ian  |  65+ years of age  |  Experience level: 2-5 safaris

Generally good but Tour Guide Disappointing
4/5

We arrived on Victoria Falls Tour at National Park Entrance and the guide hands out cold water bottles to everyone in the group, but mine was a used bottle which was 3/4 full and seal was broken so handed it back the guide he then took the last remaining full bottle from the esky for himself and excepted me to accept the used bottle. For the money we paid for the tour provided by Victoria Falls Safari Lodge it clearly shows customer service is non existent and they are a pooly managed company treating customers without respect. The tour guide should be terminated instantly from Victoria Falls safari lodge.

Hannelore and Hermanus   –  
Australia AU
Visited: April 2026 Reviewed: Apr 22, 2026

Email Hannelore and Hermanus  |  65+ years of age  |  Experience level: 2-5 safaris

Izanne Meyer was brilliant & meticulous in the planning of our safari with a family of 17pax.
5/5

Safari.com and all the arrangements made by them as well as their partners they used were reliable and trustworthy. We definitely received value for our money.
We were blown away by Izanne's promptness to answer any query, even if it was after hours. The Safai.com team were always professional and friendly.
We appreciated the reliable transfer companies and their drivers that Safari.com use. All the drivers for our transfers from and to airports and our accommodation were professional, friendly and most importantly good drivers.
The accommodation that was booked for our family of 11adults and 6 children, was exactly what we wanted. From extravagance to rustic and ending with fun in Sun City.
The highlights are to many, but I'll mention a few.
Kapama Safari River Lodge was amazing. From luxury accommodation to delicious meals and the friendliest of staff. All our rangers and trackers were professional and their knowledge of the bush and animals very impressive.
Five of our grandchildren were old enough not to have an adult with them. Their ranger and tracker loved the children's enthusiasm for all animals from tiniest to the big 5 of course. The children say they will never forget Kat and Martin and everything they taught them. Especially, a little of the art of tracking. Seeing the dung beetles at work in elephant droppings, the praying mantas at night and the big 5 in two days was exceptional.
Thsukudu is a small game farm with lovely, rustic accommodation that feels like one is part of the bush. Just so peaceful to sit on the veranda and watch the tortoise and warthogs wander in from under the fence. The staff went out of their way to make our stay a happy one. We loved the tales of our ranger. Seeing the two cheetahs that were saved as babies all grown up and back in the wild was beautiful. Watching the hippos at play and a big herd of buffalo was a highlight.
Victoria Falls Safari Lodge in Zimbabwe was a certain highlight of our tour. Loved our accommodation and the best view one could wish for over the waterhole and bush. Seeing the animals right from our rooms or the deck and Buffalo bar is fun. The vulture conservation efforts here is serving as a critical, proactive step toward safeguarding these endangered cleaners.
The arrangements made for our 5 days there was perfect. Walking the tour of the Victoria Falls and experiencing the overwhelming power, deafening roar, and soaking rain of Mosi-oa-Tunya, or "TheSmoke of Thunders" is an unforgettable experience.
Choebe also gave us an explosion of memories to take home. Seeing the sights and wild from a boat and from the land was incredible.
Ending our tour at the magnificent Sun City was all we had hoped for.
Thank you Safari.com!


Chris S   –  
United States US
Visited: April 2026 Reviewed: Apr 20, 2026

Email Chris S  |  65+ years of age  |  Experience level: 2-5 safaris

Safari.com made everthing easy
5/5

Safari.com helped me book this trip. They were very responsive and answered all my questions.

Nicky   –  
Australia AU
Visited: April 2026 Reviewed: Apr 13, 2026

Email Nicky  |  50-65 years of age  |  Experience level: first safari

Efficient organisation of last minute trip.
5/5

Candis responded to all of our questions quickly and efficiently so that we could get our safari trip organised in a very short time frame. Although we had picked out what tour we wanted to do ourselves, she was able to link the dots and organise transfers to get us to and from our chosen safari safely despite our party coming in from different places. The complimentary insurance cover offer was an unexpected bonus and comfort. Plus free eSim. Although it cost a little extra to have the trip organised by someone else, it was a small amount for the feeling of security it offered with us having not been to South Africa before.

Jacky   –  
United Kingdom UK
Visited: April 2026 Reviewed: Apr 10, 2026

Email Jacky  |  50-65 years of age  |  Experience level: first safari

Wonderful experience
5/5

Better than expected.
Only one seat outside our room.
Joseph & Funwell were fabulous
Not necessary to stop for drinks

Karen   –  
United States US
Visited: April 2026 Reviewed: Apr 5, 2026

Email Karen  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing attention to detail, considerate of client’s budget and wants.
5/5

We were delighted with our Safari experience from start to finish. Customer service was truly exceptional. We had a last minute flight cancellation on a Sunday night and when I reached out to the team I had three responses within minutes. Everything was adjusted to deal with the flight cancellation and the rest of our journey went off without further incident. The recommended accommodations were simply outstanding, game drives spectacular, food and service excellent. Our Safari was everything we dreamed of and more. We really loved the level of expertise and attention we received.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 196
  • 4 star 39
  • 3 star 5
  • 2 star 4
  • 1 star 7
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Safari.com, not SafariBookings
  • The tours offered by Safari.com are subject to their terms & conditions