Reviews

Sort By: Date Most Helpful Rating 51-60 of 64 Reviews
Amber   –  
Italy IT
Visited: August 2017 Reviewed: Jan 13, 2018

Email Amber  |  20-35 years of age  |  Experience level: first safari

wonderfully organised and special experience!
5/5

We had a great time on our safari, we were picked up and dropped off from where we were staying both before and after. Our guide, Jesse, was amazing and I would recommend him and Blue Mountain Trekking Safaris to anyone who wishes to enjoy their time in Kenya. No words can actually describe how amazing it was! Hope to be back one day and will be contacting these guys again for sure!!!

Kevin   –  
United States US
Visited: November 2017 Reviewed: Jan 5, 2018

Email Kevin  |  35-50 years of age  |  Experience level: first safari

Not Just a "Once in a Lifetime".... We'll be back!
5/5

We recently traveled with our mission team to Kenya and included a 3-Day safari with Blue Mountain on our agenda. Some of our team members had been on a safari with another company before, so they were a little hesitant to come again, but decided they didn't want to miss out and joined us. They were so glad they did!

Even before we left the orphanage where we were serving, Ann and one of our drivers came to meet with our group leader to ensure we had all of our questions answered and everything we needed for the flight out to Massai Mara. The level of customer service for that was certainly impressive!

We flew in to the airstrip and were greeted by our drivers who became our dear friends over the next three days. We immediately hit the reserve and within minutes were seeing the amazing animals. In just a few hours we had already seen 3 of the 5 'big game' and literally hundreds of species of every animal. Our drivers knew EXACTLY where to go and we felt like we were being treated to some really 'special' places on the reserve. By the end of our 3-day safari we had seen every big game animal, a kill, and amazing scenery! We couldn't have asked for more!

The accommodations of Sentrim Mara were gorgeous! Amazing food, service, accommodations... everything was perfect!

Not only would I recommend Blue Trekking to anyone, I already have... and we will definitely be booking again!

Angela   –  
United States US
Visited: July 2017 Reviewed: Aug 17, 2017

Email Angela  |  20-35 years of age  |  Experience level: first safari

Awesome trip to the Mara.
5/5

I had an awesome experience with the company. The driver was very professional yet very friendly. We got everything as promised and they were always on time for our pick up. My husband and I would definitely recommend them for anyone going to a Kenyan Safari.

J. Yambala   –  
France FR
Visited: July 2017 Reviewed: Jul 22, 2017

Email J. Yambala  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of J. Yambala and not that of SafariBookings.
Never again with Blue Montain
1/5

They contacted me at hotel and came for a presentation meeting. After we agreed on the price, destination and paid. We had an appointment at 6:30 the next morning. They came 20 minutes late arguing that traffic jam was cause of the delay. After that we had to go to their office again, with no valid reason, before finding out that the car to be used for the day was used, old and not sized for a safari, even for being used in town could be source of issue. The way to Nakuru Park took 3 hours whereas 2 were announced. Fortunately our driver was good and made that day not so bad, despite we felt he was sometimes lost in the park, specially when we were trying to reach the exit gate. I would not recommend...;

Riley   –  
United States US
Visited: March 2017 Reviewed: Mar 6, 2017

Email Riley  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Riley and not that of SafariBookings.
Masai Mara - amazing Blue Mountain - shady at best. Book with someone else
1/5

Very disappointed in my 3day/2night safari with Blue Mountain. Was placed with them by another tour operator as a single traveler. Our car broke down on the way to the Mara Masai and the driver was completely inept. We ended up waiting three hours for a new car and driver to take us to our lodge. We arrived at night and missed our game drive.

Because we were only now doing game drives on Saturday and Sunday. We only needed one pass, despite the two we were charged. When confronting the driver about this. He said that wasn't true because we would enter the park 7am Saturday and leave 8:30-9am Sunday which is an half or two longer than the 24 hour permit. On Sunday he drove us until 8am when he left early. suspicious I grabbed our park receipts when the driver stopped to get breakfast. (He told us it was a bathroom break then disappeared for twenty minutes many instances of terrible communication). sure enough he only bought one day passes and was pocketing the $500 in fees our group paid.

When confronting the company about it they said they'd talk to the driver. They refuse to reimburse the park fee I paid for but was never purchased. Overall the quality was well below par, go to a different budget safari. The positive reviews here are because Masai Mara will always be a positive experience. Go with a company that is honest or at the very least doesn't text and drive on the Kenyan highways.

Estelle   –  
France FR
Visited: February 2017 Reviewed: Feb 20, 2017

Email Estelle  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Estelle and not that of SafariBookings.
To ve avoided
2/5

Walking in Nairobi streets, one guy offered To take us To their office for information. We wanted To go safari in Meru National Parc. We entered the office for information and went out with our safari booked, 4 days and 3 nights sleeping in the parc in a banda with the driver and the cook for 1300 USD(our f ault, we should have gone elsewhere To compare. ..)We paid 10%, supposingly for them To organise the trip and were supposed To pay the rest of it the next Day in cash. So the next Day, the driver came To take us at out hotel and took us To the office To pay the rest of the amount. The problem is that we were not able To withdraw so much cash but surprisingly the credit card machine that did not work the Day earlier (we asked To use it) was working but we were taxed 5% of the total amout for bank fees... So we paid and went off for the safari. We stopped at a restaurant for lunch and then went To the supermaket so that the cook could but food for the safari. We finally arrived in Meru after 9 hours drive. When we arrived, we were finally unable To sleep in the parc...and were taken To a nice place outside the parc. We had 3 game drives instead of 4, the cook was not very gifted and the only one thing we asked To the driver (going To the hippopool) he said yes but did not do, with no explaination, except when we asked , he said it was too dry so no hippos. .. apparently according To the local people there were hippos To be seen...imagine our deception. .. Finally on our way back, we stopped at a restaurant and ordered one coke, they ordered two sodas and then we ate together. Then the went for checking out and a waitress brought us the Bill for our soda which we found a bit expensive...in fact the guys vas tried To make us pay for their sodas too behind our back! The best meal We had was prepared buy the local cook of the hotel and our cook pretending he made it ... So see the mentality. .. maybe tipping them would have ended in a better experience. ..

Lisa   –  
Canada CA
Visited: January 2016 Reviewed: Feb 18, 2017

Email Lisa

Awesome, very professional, and affordible
5/5

I have been travelling Africa for 10 years and have never had the desire to go on Safari, but I was forced to on this trip, and I was completely surprised that I enjoyed it so much. Blue Mountain arranged the whole trip without any hassle. I became friends with the owners and hung out with them and their family afterwards. I couldn't have ask for a better trip. Blue Mountain staff you are the best!

Veigo   –  
Estonia EE
Visited: December 2016 Reviewed: Feb 15, 2017

Email Veigo  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Veigo and not that of SafariBookings.
Choose another company
2/5

I am somewhat experienced in Kenya/Tanzania budget safaris and therefore have some basis for comparison. And this safari left me dissatisfied in so many nuances. That said, the attitude and paperwork of office is professional. No complains.

But almost everything else left to be very much desired. The weakest point was the camp Blue Mountain is using. Short list of disadvantages:
- First day we arrived to camp after 4 o'clock and were at the gate 15 minutes before 5 in the evening.
- No mobile signal in the camp at all. When you need to organise other things in Kenya, this drives you simply crazy.
- No bar or restaurant to relax after safari.
- Oh yes, the service. When you ask something, you can count you are left to your own devices.
- You can charge your electronic devices in separate house (locked, try to find smb with a key!) where most time all limited number of sockets are used by camp people.
- Hot water (or water at all) was decided by a no-name maasai, who simply decided to close water - no morning shower, no evening shower. Imagine, when you arrive after safari, you are dirty as hell - and there is no water.
- the stuff clearly lacks training , have limited English skills and no understanding what their visitors want.

Can't recommend this company at all.

Anne   –  
Germany DE
Visited: December 2016 Reviewed: Feb 14, 2017

Email Anne  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent trip!
5/5

I booked a 5 Days Walking Safari in Chyulu Hills with Blue Mountain Trekking Safari and I was more than satisfied with their services. In particular, I enjoyed the reliable services in booking this trip by Ann and the great company of Charles, Francis and Daniel. They were very kind and knowledgable of the nature but also the people and Kenyan society. Because I travelled alone, the interesting conversations and the wonderful food, made for a very enjoyable trip. Thank you again so much for your great hospitailty and care.

Richard   –  
United Kingdom UK
Visited: February 2017 Reviewed: Feb 14, 2017

Email Richard  |  20-35 years of age  |  Experience level: 2-5 safaris

Nairobi Safari
5/5

We had a great day out with a super friendly driver. The booking was very easy. Highly recommended.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 54
  • 4 star 1
  • 3 star 1
  • 2 star 2
  • 1 star 6
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