Our Team
Swahili Paradise Tours & Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2001)
- Member Of:
- TTB & ATTO
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $120 to $600 per person per day (USD, excl. int'l flights)
Reviews
FI
Email Elle | 20-35 years of age | Experience level: first safari
Unforgettable experience
The trip was extremely well organized. Everything worked perfectly and took place exactly at the agreed times. The biggest thanks definitely go to our guide, Bacardi! Our entire group of six really liked him. He was kind, friendly, spoke fluent English and helped us at every accommodation. He taught us so much about the safari animals, answered all our questions and was an absolutely excellent driver!
It felt like we were constantly getting to the best spots for photographing the animals, and whenever there were no animals to see, we moved smoothly and efficiently to the next location. 😎
We were served breakfast, lunch and dinner every day, and our cook prepared delicious meals for us. Everything went so well that I honestly can't think of anything negative to say – except that Ngorongoro is REALLY cold! 🥶 Bring plenty of warm clothes, as it was only 5°C at night when we were there.
One more tip: bring some toilet paper with you, as you won't always find it in the toilets.
Overall, an absolutely amazing and unforgettable safari experience. We would highly recommend Swahili Paradise Tours & Safaris!
AT
Email Josef | 50-65 years of age | Experience level: over 5 safaris
Difficult situation
We are very disappointed with our experience.
We accepted the company's quotation, confirmed the booking, and paid the full amount in advance. Only after our payment were we informed that the room included in our confirmed booking was no longer available. Instead of honouring the agreed booking, we were asked to pay an additional USD 50 per person for a different room.
We explained that we did not accept these additional charges because the change was entirely on the company's side and asked them to honour the original agreement. After we made this clear, there was no further communication from the company. Instead, the booking was cancelled by the safari company.
At the time of writing this review, we still do not know whether we will receive a full refund of the money we have already paid.
The communication was polite, but we expected the company to honour its confirmed offer and to work with us to find a fair solution instead of cancelling the booking after full payment. Unfortunately, this experience has left us very disappointed, and we cannot recommend booking with this company.
ES
Email Alexander | 35-50 years of age | Experience level: 2-5 safaris
Great service!
We did the short budget safari to Serengeti and Ngorongoro with Swahili Paradise and we were very happy with their service, Jimmy answered very quickly all our pre-tour questions and doubts, and the most important part, the safari, was excellent thanks to our guide Rasheed. He was very professional and attentive, showed us the Big 5 and much more, we had a great experience in both Serengeti and Ngorongoro but the experience in Serengeti was unbeatable. The price of the tour also was good.
I strongly recommend Swahili Paradise specially with Rasheed as your guide for any Tanzanian safari!
IT
Email Michele | 50-65 years of age | Experience level: 2-5 safaris
Very good service
I find this agency in the web and all was perfect to visit Ngorongoro Conservative Area.
The driver was very useful all day.
I recommend swahili paradise tours & safaris
PL
Email Matt | 20-35 years of age | Experience level: first safari
Reliable operator that delivers expertly organized and passionately guided adventure.
Swahili Paradise Tours provided us with an unforgettable experience during our safari in Serengeti and Ngorongoro in September 2024. The organization was flawless—from delicious meals prepared by a private chef and comfortable tent accommodations to an outstanding guide who knew exactly where to go and shared fascinating stories about the wildlife we encountered. Thanks to him, we explored breathtaking landscapes and spotted incredible animals.
Email Shantal | 20-35 years of age | Experience level: first safari
Ludo was the perfect safari guide, amazing experience
We did a 2 day safari one day Tarangire and one day Ngorongoro Crater. Our guide Ludo was very knowledgeable and very alert about being able to spot animals and getting us in a great position for photos and videos. We saw elephants and lions cross right in front of our jeep. He also made sure every one on the tour made it to where they needed to be and took us to some additional places to see viewpoints and do shopping. Highly recommend especially with Ludo as your guide.
IE
Email Michelle | 35-50 years of age | Experience level: over 5 safaris
Excellent safari for anyone looking to cover a lot in a short amount of time
We did a one night two day safari including transfers from our lodge in Zimbabwe. It was excellent from start to end. Easy booking and great communication answering all of my questions I had! We did two game drives and a boat safari, lunch was included each day in a 5 star resort too! All of the staff were super professional and checked in regularly to make sure we had the best experience possible! We saw so many animals up close elephants, giraffe, impala, lions and little lion cubs! We were lucky and saw leopards too. It was an amazing experience!
IT
Email Enrico | 20-35 years of age | Experience level: first safari
UNRELIABLE
I really need to write this review because tourists need to know that Swahili Paradise and Tours is completely UNRELIABLE and with a TERRIBLE ORGANIZATION.
In summary:
- our contact Jimmy disappeared once we did the payment
- No timely answer about how to pay the balance amount that finally had to be payed with their own personal exchanging rate (+10%)
- Lodge with employees that does not speak English and not helping during 2 blackouts and not working showers
- Wrong informations about how to use the showers in the lodge
- Terrible organization to collect our luggage
- Employees asking for the wrong amount of money (they discounted 3$ on an amount of 665$) and after all that we were asked for the remaining 3$.
- After all that, Jimmy did not even understand that there were SOME problems
- Before writing this review we gave Jimmy a feedback about the whole experience and he did nothing to improve the situation
I WOULD ADVISE YOU NOT TO TRUST THIS COMPANY.
Email Katherine | 35-50 years of age | Experience level: first safari
Great trip!
I had a great time as a solo traveller; my driver, James was brilliant and so helpful.
The safari itself was amazing. They were able to secure fuel during a shortage which was really tricky.
PT
Email Susana | 35-50 years of age | Experience level: first safari
Flexibility of service, great safari, value for money
We received a quote for the safari we selected and for the days we needed. The value us similar to the one we found online. The info provided is accurate, most of the information needed is in the document of the quote. Payment can be done by revolut or bank transfer. Sometimes the exchange of information is slow, either by email or whatsapp, but it arrives. There was a small issue when we paid by bank transfer. The company said it was missing 10 dollars, even tough it was transferred. This was the negative point we found, because I never saw a proof of the amount they received from my bank transfer. Swahili Paradise offered us to stay in their hostel in Arusha by 15 dollars a night with breakfast. It is an ok place, but in a slum, which means to arrive and leave from there only by car. No chance to buy anything around to eat and we hardly had electricity while we were there. Despite we booked the night before and after the safari, we decided to stay in the city center when we returned from the safari, as it is too much remote and we needed dinner. In that case we did not ask for the 15 dollars back. Still, in the day the safari started, we had transport arranged by Swahili Paradise to take us to the meeting point. The safari was amazing. As far as I understand they booked it to another company - Arunga. Our guide was spectacular - Ali or the Serengeti master as he says. He knew everything about Serengeti and Ngorongo. This is the experience I will take with me. But when we book the safari we don't know these details regarding who takes us.