Reviews

Average User Rating
4.3/5

Rating Breakdown
  • 5 star 48
  • 4 star 16
  • 3 star 5
  • 2 star 2
  • 1 star 7

Sort By: Date Most Helpful 1-2 of 2 Reviews
Nathalie   –  
United Kingdom UK
Visited: April 2022 Reviewed: May 1, 2022

Email Nathalie  |  50-65 years of age  |  Experience level: first safari

untrustworthy
2/5

I booked this 3 day tour, clearly stating that because I was alone I wanted to join a group. I received my itinerary in advance, 1 day: drive to the National park followed by a driving safari from afternoon to the evening. Day 2 driving all day, day 3 return.
2 days before the start of the safari, I got a message saying that the plan had changed, the people I was supposed to be with had changed their mind, and therefore I would go on a walking safari on the first day as "it would be great and I would be closer to the animals".
On arrival, the ranger laughed at me as I was in trainers. What I did not know was that due to the rain season the terrain was muddy and I would need boots, which I did not have. I managed to borrow a pair that were 2 sizes too small and we went off anyway. Again due to the rain season the grass was very high and almost impossible to walk, suffice to say I saw absolutely nothing.
Jimmy the organiser knew this and when I told him this was not ok, the reaction was that as I was alone I was costing him too much and what I had paid for did not cover his expenses. This should not have been my concern. Thankfully day 2 was very good but only due to a great guide Amir. Also any local will tell you that safari is either early morning or evening, not all day. Jimmy is not honest and you should chose another tour.

Edua   –  
Hungary HU
Visited: December 2019 Reviewed: Dec 27, 2019

Email Edua  |  20-35 years of age  |  Experience level: 2-5 safaris

A good start with a terrible end game...
2/5

In the beginning everything was good with this company. I have spoken with Jimmy and he was so nice. I paid half part of the money in the summer. Then he told me my reservation is guaranteed. A few months later in September I got an other message and he wanted the other half of the price because my reservation was not guaranteed anymore. I didn’t want to pay everything in advance but finally I just accepted his argument and we wanted to go there.
After everything was ok. In the first few days our safari was amazing with our guide (Christopher). But after when we were going to back Arusha our experience has become terrible. John (Christopher’s boss) called us because something was wrong with the money and fees on the border of Ngorongoro. So we had to pay more 430 dollar. It was the only one way to go back Arusha. Finally John promised us we will meet in Arusha and he will give back our money in cash. Of course it wasn’t true. John just disappeared and when we arrived to Arusha Christopher got out of the car and ran away.
After this experience we realized these guys weren’t from Swahili directly. It was a no and company and Swahili just gave us for them. So I can’t understand what happened exactly that day. But we have a really bad experience with this safari so be careful and don’t pay in advance!!!

Average User Rating
4.3/5
Rating Breakdown
  • 5 star 48
  • 4 star 16
  • 3 star 5
  • 2 star 2
  • 1 star 7
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