Reviews

Sort By: Date Most Helpful Rating 181-190 of 2,765 Reviews
Firos mukkilapidikayil   –  
Malaysia MY
Visited: January 2026 Reviewed: Jan 25, 2026

Email Firos mukkilapidikayil  |  35-50 years of age  |  Experience level: first safari

Excellent service
5/5

Excellent service. Specially my driver and guide Mr Jack

Saheer ponnambathayil   –  
United Kingdom UK
Visited: January 2026 Reviewed: Jan 25, 2026

Email Saheer ponnambathayil  |  35-50 years of age  |  Experience level: first safari

Enquiries with ending my safari services excellent specially our driver including our guide JACk rec
5/5

Excellent service . Specially our driver and our guide Mr. Jack. Highly recommend AXIX Africa

Noha Ghebrehiwet   –  
Sweden SE
Visited: January 2026 Reviewed: Jan 25, 2026

Email Noha Ghebrehiwet  |  35-50 years of age  |  Experience level: first safari

An Unforgettable Safari Experience with Axis Africa Expedition & Safaris
5/5

Our 3 days / 2 nights safari with Axis Africa Expedition & Safaris was absolutely fantastic from start to finish. Everything was well-organized, smooth, and exceeded our expectations. We stayed in a beautiful camp where breakfast, lunch, and dinner were all provided.

What truly made this safari exceptional was our tour guide. He was incredibly knowledgeable about the wildlife, landscapes, and local culture, and his passion really showed in the way he shared information with us. He could spot animals from impressive distances, explain their behavior in detail, and answer every question we had with patience and enthusiasm. Beyond his expertise, he was also very friendly, professional, and attentive, making sure everyone felt comfortable and safe throughout the journey.

Thanks to his guidance, we didn’t just see the safari—we truly experienced it. Each game drive felt exciting, educational, and well-paced, and we always felt that we were in very capable hands.

Overall, this was a very good safari experience that we will remember for a long time. Axis Africa Expedition & Safaris delivered a high-quality, authentic, and enjoyable adventure, and I would highly recommend them to anyone looking for a memorable safari experience in Africa. 🌍🦁

Andre   –  
Russia RU
Visited: January 2026 Reviewed: Jan 25, 2026

Email Andre  |  35-50 years of age  |  Experience level: first safari

Great quality and attention to a customer
5/5

Went on a safari with this company and it was a solid, stress-free experience from start to finish. Huge shoutout to our guide Yasin — 10/10. He’s attentive, always checks in on everyone, and genuinely cares about his group the whole time. Great driving, great spotting, great vibe. Would 100% book again.

Veronica   –  
Italy IT
Visited: January 2026 Reviewed: Jan 25, 2026

Email Veronica  |  20-35 years of age  |  Experience level: 2-5 safaris

Beautiful experience
5/5

It was a magnificent trip. The agency was impeccable in solving even the problems we had during the car trips by promptly replacing the car and driver. Our guide was fantastic and we saw all the animals. I will never forget this trip

Naj   –  
France FR
Visited: November 2025 Reviewed: Jan 24, 2026

Email Naj  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Naj and not that of SafariBookings.
A Disappointing and Overpriced Experience with a Problematic Guide
2/5

I regret to say that my safari with Axis Safari fell far short of expectations, especially considering the significant price I paid. I booked what was described as a mid-luxury tour to Masai Mara and Lake Nakuru.

My primary issue was with the value. For the price (approximately $1000), I expected a consistently good standard. While the first lodge was excellent, the accommodation at Lake Nakuru was, in my opinion, very poor. The room was tiny, the food for dinner and breakfast was disappointing, and excessive noise made it impossible to sleep well. I was traveling with others who had booked the cheapest option, and from my perspective, I could not see a justified difference in the quality we received for the extra cost. I feel I did not receive value for my money.

Unfortunately, the experience was significantly worsened by our guide/driver, Yasin. His demeanor was consistently grumpy and he appeared annoyed by our questions about the animals or the tour. He was frequently on his phone while driving and while we were on game drives. He would often start driving without warning while we were still standing up taking photographs, which felt disrespectful and unsafe.

The most unacceptable incident occurred one day in the vehicle. After a misunderstanding about the itinerary for the following day, I tried to clarify. Yasin became very angry, stopped the car, and raised his voice at me in front of the entire group. This outburst made everyone extremely uncomfortable and was utterly unprofessional. While he apologized later that day, the incident left me feeling very upset and it ruined that entire day of the safari for me. His general inattentiveness, fast driving, and lack of guiding commentary made me feel he was more of a disinterested driver than a guide.

The Masai Mara itself is absolutely breathtaking and worth visiting. However, based on my personal experience—feeling overcharged for uneven quality and being subjected to a guide whose behavior was, at times, unprofessional and intimidating—I cannot recommend Axis Safari. I believe there are operators who would provide better value and more respectful, engaged service for a similar price.

Reply from Axis Africa Expedition & Safaris
Reply from Axis Africa Expedition & Safaris
Posted on Jan 27, 2026

Thank you for taking the time to share your feedback. We are sorry to hear that parts of your safari did not meet your expectations.
We would like to clarify that the tour booked was our standard 4 days Group Joining Safari, Cost Option 3 which clearly involves a mix of mid-range and budget accommodations, as outlined in the itinerary and final confirmation voucher provided before travel. During your safari, you stayed at Jambo Mara Lodge (Mid-range Hotel) in Masai Mara for two nights and Buraha Zenoni Hotel (a well-rated budget hotel) in Lake Nakuru for one night. Guests seeking uniform mid-luxury accommodation throughout are always offered dedicated mid-range or luxury itineraries at a higher cost as indicated in Cost Option 4 of the Standard Itineraries. That said, we regret that the Lake Nakuru accommodation did not meet your personal comfort expectations, particularly regarding noise and room size.
Concerning your experience with the guide, we take such feedback very seriously. We have followed up internally regarding the incident mentioned, as professionalism, safety, and guest comfort are extremely important to us.
We truly appreciate your acknowledgment of the beauty of Masai Mara and Lake Nakuru. Thank you for bringing these concerns to our attention, as they help us improve our services.

Frans   –  
Netherlands NL
Visited: January 2026 Reviewed: Jan 23, 2026

Email Frans

Well organized trip to Masai Mara.
5/5

Well organized trip.
Description of the daily activities of the 3 days safari which was joined to the offer, was complete including specific content,starting and finishing time of the daily activiteies. Driver picked us up from hotel on time to bring us first to the office, where we joined the driver Mr. Caleb, a friendly, helpfull and very experienced gide.
The daily trips started on time an were very impresive. We saw all of the big five and leons,elephants and giraves from a distance of 2 to 3 m.
We stayed in the Mara Chui Resort. Simple cottages. Clean, with cold and warm water and a water cooker. The included meals were oke.
I can not think of a negative point.
In conclusion: it was a trip we will never forget and with value for money.

Cara   –  
United Kingdom UK
Visited: January 2026 Reviewed: Jan 23, 2026

Email Cara  |  20-35 years of age  |  Experience level: first safari

Incredible!
5/5

Caleb was a fantastic tour guide - we managed to see all the BIG 5 and UGLY 5, he was always on time and very friendly and knowledgeable. The experience was very smooth and well organised

Xenon   –  
China CN
Visited: January 2026 Reviewed: Jan 23, 2026

Email Xenon  |  20-35 years of age  |  Experience level: first safari

So great,most recommended!Our guide the Jack guy is the most amazing guide on earth!
5/5

Affordable and worth even more!So outstanding compared to others

Sai Dipthi Manduri   –  
Canada CA
Visited: January 2026 Reviewed: Jan 22, 2026

Email Sai Dipthi Manduri

Excellent, Jack was very experienced and friednly
5/5

Loved our trip with Axis Africa. They arranged everything so well especially with vegetarian food restrictions as well. They even arranged our last days trip around Nairobi as well before our departure. I higly recommend them.

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