Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 79
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 4

Sort By: Date Most Helpful Rating 1-10 of 101 Reviews
Clara   –  
Spain ES
Visited: April 2016 Reviewed: Sep 10, 2016

Email Clara  |  Experience level: first safari

It was an awesome trip
5/5

I had a nice trip ever with my family.The driver was so friendly ,i experienced the best hospitality with bienvenido.

James Miller   –  
United States US
Visited: July 2016 Reviewed: Sep 11, 2016

Email James Miller  |  35-50 years of age  |  Experience level: first safari

Awesome experience at Masai Mara and Amboseli
4/5

I had my awesome safari in Kenya with this company and I enjoyed from airport transfer to the days in the wild. I had an awesome driver guide who had knowledge about the animals and attractions. This company made my visit to Kenya enjoyable and worthy.

Jesica   –  
Argentina AR
Visited: August 2017 Reviewed: Aug 30, 2017

Email Jesica  |  20-35 years of age  |  Experience level: first safari

Great experience
4/5

We had a great experience with Bienvenido. We hired a private safari to visit Amboselli, Lake Nakuru and Masaai Mara. The van was in good conditions and our guide, David, was really helpful. He was willing to answer all our questions and search for the best places to see the wildlife.
We highly recommend this company :)

Jiri Bartos   –  
Czech Republic CZ
Visited: February 2020 Reviewed: Mar 3, 2020

Email Jiri Bartos  |  50-65 years of age  |  Experience level: 2-5 safaris

5 national parks Masai Mara, Lake Nakuru, Amboseli, Tsavo East and Tsavo West
5/5

Thank you very much for beautiful week full of new experience and provided information from the best driver ever - Mutemi.
We visited 5 national parks Masai Mara, Lake Nakuru, Amboseli, Tsavo East and Tsavo West in 6 days with all family and parents.
Good job ! Thanks a lot ☺
Jiri, Radka, Sara,Klara and parents

Eden   –  
United Kingdom UK
Visited: March 2020 Reviewed: Apr 4, 2020

Email Eden  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic tour - wonderful guide!
5/5

The booking process was relatively easy - we had problems with using PesaPal but Bienvenido were very flexible and sorted it quickly. The tour itself was fantastic from start to finish, with much credit to our wonderful driver, David.

We were picked up at my home in Nairobi, and driven to Amboseli for a wonderful game drive, where we saw animals like elephants, giraffes and cranes. The accommodation that night was basic but had everything we needed.

The next morning, we were supposed to have a morning game drive in Amboseli, but due to unexpected rains, we needed to drive a longer way to Tsavo East, so we set off early and made it to Voi Safari Lodge by lunch and had an afternoon game drive. My boyfriend loves birds, and David was able to identify so many for us that we had never seen before! At the end of the drive we got caught in a huge rainstorm but David was a fantastic driver and got us back to the lodge safely. The lodge was wonderful, definitely didn't feel like we had chosen the basic level of accommodation!

On the last day, we had a morning game drive, where we were lucky enough to spot a leopard, thanks to David's sharp eyes! We then were dropped safely at our hotel in Diani. Fantastic value for money, and would recommend to anyone!

Ana   –  
Slovenia SI
Visited: March 2021 Reviewed: Apr 7, 2021

Email Ana

Amazing 6-days safari experience
5/5

We did 6 days-safari trip and it was so much more than expected. We visited Masaai Mara, Amboseli, Lake Naivasha and Tsavo national parks. We also did a day hike to Mt.Longonot. We were picked up from the airport and dropped-off at Diani beach. It was easy to make a reservation. They adapted the plan to our wishes and answered all our questions. During Covid-19 uncertain times, they were flexible with cancellation and deposit return. Luckily all went smoothly :) This was our 1st safari experience and we could not have imagined a better one. Our driver Mutemi was very friendly and nice and excellent in animal spotting. He really knows the parks well and knows where to drive to have the best experience. We had whole day Massai Mara where concentration of animals is just stunning. Then we continued to Laka Naivasha to have some lake animals experience (birds and hippos). The next day we hiked Mt.Longonot with another great guide Geoffrey. It was a 6h hike and really nice views, we also encountered quite some animals. For those who love hiking, there is s possibility to camp overnight inside the crater. Then we continued to Amboseli where we did evening and morning game ride. It is a park with amazing view of Mt.Kilimanjaro and of course countless elephants. Next day was for Tsavo which we loved as well. It is not so full of animals but the scenery is totally different than in other parks so we recommend it also. We saw all possible animals, you name it. I checked Google before to see which animals to expect and I never expected to see almost all of the animals on the list (except rhino). We saw lions in every park and cheeta and much more... We choose cheaper accomodation options and were surprised at what we actually got. In Massai mara we stayed in a tent (eco camp) close to the entrance of the park. The rest were lodges and a guest house in lake Naivasha with a lake view. Lodge in Amboseli was stunning, with Masai people dancing at the fire in the evening and the pool overlooking Kilimanjaro. Lodge in Tsavo was located right at the park fence so animals would come in front of the lodge (elephants,... even lions occasionally.) Food was the best in Tsavo but we enjoyed the food everywhere. We gained some weight so they did feed us well ;) In camps it's sell service and elsewhere you can choose usually from 2 different options. Roads are quite ok, the ones leading to parks usually not in great condition and truck drivers are quite crazy. So I would not recommend driving alone but having a professional guide. We did this trip alone, so it was us and the driver and it was great, would do it again the same way. Due to Covid there were very few tourists and many times we were the only guests. I totally recommend this agency.

Jens Hedegaard   –  
Denmark DK
Visited: July 2021 Reviewed: Jul 10, 2021

Email Jens Hedegaard  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome!
5/5

I went on the 6 days tour to Masai Mara, Lake Nakuru and Amboseli. It was budget but so much value for the money. We saw the Big 5 (and lions many times) and cheethas thanks to our friendly, passionate and clever guide. Thank you Edvard (hope it’s spelled correctly). Go with this company, you will not regret it.

Mette   –  
Denmark DK
Visited: July 2021 Reviewed: Jul 10, 2021

Email Mette  |  20-35 years of age  |  Experience level: first safari

Excellent value for money
5/5

If you are looking for at budget Safari, and don’t want to compromise the Safari-experience - Bienvendio is what you want.

We did the 6 day Masai Mara - Lake Nakuru - Amboseli tour, and had some awesome game-drives. All our needs were arranged for. The accomodation in Masai Mara and Amboseli was primitive, but good considering the budget. The hotel in Nakuru was nice.

The meals were good as well. Nothing fancy, mainly tourist-friendly lokal dishes.

Our driver Edward was very informative and made sure we saw a lot of animals (luck - which we had a lot of - is probably the main factor here though) and got really close to them.

The staff is really friendly and if you ask, they will help 100 %. An example: our Safari was taking place during UEFA’s Euro 2020, and our country was playing quaterfinals when we were in Amboseli (so no wifi, and we didn’t have lokal sim-cards). Our guide then arranged for the Camp to set up the lokal TV-Channel, so we could watch the game. This was very much appreciated!

Overall we had an awesome 6 days and would reccomend to anyone who doesn’t want to spend a fortune.

Aleksandra   –  
Poland PL
Visited: August 2021 Reviewed: Sep 2, 2021

Email Aleksandra  |  20-35 years of age  |  Experience level: first safari

Beautiful experience in beautiful Kenya
5/5

I came across Bienvenido Tours via a safari comparison website. After a quite comprehensive research, I have decided to go for a 6 day safari covering Masai Mara, Lake Nakuru, Amboseli, Tsavo East with a drop off in Mombasa/Diani area to maximise on the sightseeing element. Right after meeting our guide Jedeliah at the airport, I knew we are going to enjoy our trip. He went above and beyond to make sure we had a good time and saw as many animals as possible. Jedeliah was very knowledgeable and had such a positive, upbeat energy! I truly enjoyed our time with him, learning about parks, animals, plants and everything in between. The trip itself was well planned in terms of accommodations and I can only sing praises about Purity and her attentiveness whilst being continuously bombarded with questions.
All in all, it was my first safari and I am happy I chose Bienvenido. This trip has definitely inspired me to learn more about beautiful Kenya - asante sana for this breathtaking experience!

Stephanie & Christophe   –  
Germany DE
Visited: September 2021 Reviewed: Sep 24, 2021

Email Stephanie & Christophe  |  20-35 years of age  |  Experience level: first safari

Best driver and best experience!
5/5

We loved the safari sooo much since everything worked out so easily! Not only the booking process was easy and the communication with Purity friendly but also the trip could be adapted flexibly as we wanted before!
Our driver Ged was really the BEST! He is the funniest, friendliest and most helpful driver we could have wished for! We had really so much fun with him - please give him a raise! :-)
Thank you Bienvenido!!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 79
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 4
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