Reviews

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Guillaule   –  
France FR
Visited: October 2016 Reviewed: Nov 3, 2016

Email Guillaule

unforgettable
5/5

Since the day of the reservation to the last day of the safari, the agency was perfect. The safari was wonderful thanks to our guide Martin. I recommend without moderation and look forward to the next safari with It's started in Africa!

Cláudio sousa   –  
Portugal PT
Visited: March 2016 Reviewed: Oct 31, 2016

Email Cláudio sousa  |  35-50 years of age  |  Experience level: 2-5 safaris

Great trip
5/5

Excellent vacations in pemba island organised by this company. Transfers on time and great hotel recommendations

Teresa Lutero   –  
Australia AU
Visited: October 2016 Reviewed: Oct 25, 2016

Email Teresa Lutero

An unforgetable experience with total professionals
5/5

I would like to thank you for organising our trip to Mt Kenya/Lake Nakuru and the Masai Mara,
places I wanted to revisit and especially for our driver/guide Francis who was exceptional. His local knowledge, safe driving practices and happy disposition made our trip really memorable and nothing was too much trouble.
We were happy to adjust timings as Francis was well aware of the road conditions, driving on those roads
all the time. They were somewhat better than 25years ago when I first came there but were still bad in parts.
I do think it would be a good idea to discuss road conditions with the driver/guides as they are on the roads
all the time and they can suggest alternative routes. Of course if a client demands a certain route that is different.
The accommodation and service at both the Mt Kenya Safari club and Mara Serena (which had been vastly improved since I had been there previously) were excellent. I would also suggest Amboseli or Lake Bogoria at present rather than Lake Nakuru to see large numbers of flamingoes as the water levels were very high and even the main gate was flooded.
We will be back and will definately use 'It started in Africa'

Kelsey   –  
United States US
Visited: September 2016 Reviewed: Oct 23, 2016

Email Kelsey  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime trip
5/5

My husband and I went on a 5-day 4-night trip to Masai Mara. We stayed at Kilima Camp and had Chedi as our guide. We owe It Started In Africa a huge thank you for arranging this for us, we really felt lucky to have both a stunning place to stay and such an awesome guide. Chedi was wonderful -- kind, informative, quick with a laugh, and always on time or ready to help with whatever we needed. He spotted rhinos, lions, families of elephants, cheetahs, colorful birds, and I always felt safe with him at the wheel! One of my favorite memories is of Chedi hauling out his worn and well loved bird guide book to point out what we were seeing. Kilima Camp had warm and helpful staff, too, and I would recommend lodging there if you're headed to Masai Mara. From a logistical standpoint, It Started In Africa also gets our enthusiastic endorsement - prompt and clear communication and easy airport transfers were the norm. Just go!!

Kyle   –  
United Arab Emirates AE
Visited: September 2016 Reviewed: Oct 23, 2016

Email Kyle  |  20-35 years of age  |  Experience level: first safari

Amazing Trip in Massai Mara!
5/5

ISIA was the perfect tour operator! We only had 4 nights to spend in Kenya and found that very few tour operators would organize a tour for a single location. ISIA was completely flexible and willing to set up 4 nights in Massai Mara. They were extremely responsive (we had a LOT of questions), competitive on pricing and willing to go the extra mile.

The airport pickup and transfer was smooth. Our personal guide, Chedi, was informative and entertaining. He was completely invested in seeing that we had the best experience possible. My wife and I saw every animal on our list.

We plan on recommending ISIA to all of our friends who are SO jealous of our trip. They went above and beyond in making sure we had the trip of a lifetime.

Alma Academia-Sotto   –  
Philippines PH
Visited: September 2016 Reviewed: Oct 21, 2016

Email Alma Academia-Sotto  |  50-65 years of age  |  Experience level: first safari

A for Awesome, Amazing ,Astonishing!
5/5

What an Awesome experienced we had on our first Safari Adventure with the company -It started in Africa! The 2-day adventure at Massai Mara and Lake Nakuru were just too good to be true ! so Amazing! and seeing the wildebeests and zebras migration? it was like watching National Geo live in concert! Astonishing!Our driver, Charlie showed and made us feel how much he loves his job! very professional and smart- obviously, he does his homeworks! From the bottom of our hearts ~ Thank you very much... hope some day we can visit again with our families!
World Flower Council - Philippines❤️

Dawn   –  
United Arab Emirates AE
Visited: September 2016 Reviewed: Oct 19, 2016

Email Dawn

Prompt and reliable - highly recommend!
5/5

I went on a 4 day safari to see the Great Migration in September, 2016. I chose this company from the Internet with no prior experience with them.
Helder was my main point of contact and she was *fantastic* (I wanted to put this in all capital letters but this site won't allow it)!
I can't rave about her enough. She was beyond patient as I asked a million questions....and she was amazingly prompt with replying. I don't think she sleeps. :) I went on this vacation alone and Helder was really reassuring.
She is such an asset to the company.

The safari went of perfectly....I was met at the airport and escorted every step of the way after that.
The guide was great...the safari was fabulous.
Overall, I would travel with the company again without hesitation and I have already recommended them to a friend.

Carlos Franco   –  
Portugal PT
Visited: August 2016 Reviewed: Oct 18, 2016

Email Carlos Franco  |  35-50 years of age  |  Experience level: first safari

What a journey!
5/5

Me and my partner did a 12 days safari tour with it started in Africa covering both the north parks (serengeti, ngorongoro, manyara and tarangire) but also the south parks (Selous and ruaha). We did the north part overland with it started, with the best driver and guide in the world Patrick, and then they organized us flights from serengeti to ruaha, Selous and back to dar Es salaam, this time the game drives organized by the hotels.

I think the experience is more rewarding if you don't fly from park to park because you have the same guide every day, private game drives and all so you create a bound with your guide and he already knows your interests and everything. It was an amazing journey and we almost cried in the Serengeti when entering the Cessna aircraft out of the park when we had to say goodbye to Patrick. He did really make the experience extraordinary. The southern part of our tour was incredible too as we stayed in beautiful lodges from essential destinations.

Communication and logistics were top notch and I really have nothing to complain, on the contrary. We already made our decision to visit Kenya next year. A safari can really change your perception about the world.

Ran   –  
China CN
Visited: September 2016 Reviewed: Oct 5, 2016

Email Ran  |  20-35 years of age  |  Experience level: first safari

Very amazing and unique experience !
5/5

I chose It Started In Africa among 20 agencies. Helder is super impressive to help us customize the trip. The Star Bed he recommended to us is super unique and cool experience! Thank you very much for the tour. We enjoyed it a lot! I've heard from friends who traveled with other agencies with many problems, like the cars were broken many times, or hotels were not as expected, and etc. But we didn't meet a single time of trouble during the tour. Our driver, Charles, is really awesome and has been extremely professional on driving, guiding and communicating, I learnt a lot from him! I definitely want to come to Kenya again and travel with It Started In Afica!

Pious Sebastian   –  
United Arab Emirates AE
Visited: September 2016 Reviewed: Sep 25, 2016

Email Pious Sebastian  |  50-65 years of age  |  Experience level: first safari

it was a wonderful experience.
5/5

our guide Dixon was excellent. we were forunate enough to see a good no of lions ,leopards, chetta. we saw 3 hynae together and one of them was carrying something in the mouth.We missed a kill by mere bad luck. there were 5 lions in a group and they were planning to attack a wilder beast.The wilder beast some how smelt the attack and ran away
It started in Africa was very systematic and punctual in answering the mails and they arranged everything without giving us any chace to complain

Average User Rating
4.9/5
Rating Breakdown
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  • 3 star 4
  • 2 star 1
  • 1 star 0
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