Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 467
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 13 Reviews
Juan Andrés Páez   –  
United States US
Visited: August 2019 Reviewed: Aug 24, 2019

Email Juan Andrés Páez  |  20-35 years of age  |  Experience level: 2-5 safaris

4 days/ 3 nights safari
4/5

My mom and me went in a 4 days/ 3 nights safari to celebrate her 60th birthday. We went to lake Nakuru and stayed a night there, and then two nights in Maasai Mara.

The agenda for our trip was exactly what we wanted and our guide was outstanding. However, we had paid for a “comfort” room in Maasai Mara ($420 per person each night) and when we got to our hotel (Azure Mara Haven) they told us Spirit of Kenya had only reserved a budget tent for us. I talked with employees of Spirit of Kenya but they only solved the problem until the next day when we had already gone over a hard and cold night in the tent. Second day fortunately we were upgraded to a room like the one we had paid for. Despite asking them for a refund or a compensation for their mistake on the first night, I did not get a positive reply and was just ignored by their employees.

Hope this doesn’t happen to other people traveling with Spirit of Kenya and that you stress out that they should make the hotel reservations for what you are asking and the value you are paying.

Vidhi   –  
India IN
Visited: August 2014 Reviewed: Nov 11, 2014

20-35 years of age  |  Experience level: 2-5 safaris

The Great Migration - A timeless safari experience with a full complement of African wilderness
4/5

My trip to Masai Mara with ‘ It Started In Africa’ was everything I expected of an Africa wilderness & much more. Never ending planes, rocky roads, the most stunning sun rise, flowing river filled with hippo & crocs & a land where animals & humans live in harmony with each other.

Masai Mara was a destination which was amongst the top ten destinations on my Bucket List. So there I went planning a trip & trying to get quotations for many local travel companies in Kenya. That’s when we came across ‘It Started In Africa’ who offered us the best packages & deals.

Particia from ‘ It Started In Africa’ was our only point of contact while I was planning the trip and she did a fabulous & commendable job. We were a group of 4 people & our plan was to visit Lake Nakuru & Masai Mara for 7 days trip & she planned our itinerary offering us amazing & comfortable stay in the lap of the nature & all in our budget.

Our guide, driver & a person with fabulous experience & knowledge Alex from the company was our companion from day 1 to day 7 and thanks to him that we witness all the drama of the Mara jungle – migratory heard of Zebras marching across the river while the hungry crocs were awaiting for their meal, a cheetah making a mad dash through the grassland attacking wildebeest or croc dramatically rising from the waters in the Mara river…. We also witnessed the Big 5 and amazing species of birds.

I could go on and on and on about our trip to the Masai Mara, and by writing this comment I just wanted to thank ‘It Started In Africa’ team, Patricia & Alex for an unforgettable experience. Keep up the fabulous work & marvellous client services. I would highly recommend ‘It Started In Africa’ for any safari trips to Africa.

Cheers.
Vidhi

Trip Date: 25th - 31st August

Doruk Muderrisoglu   –  
Turkey TR
Visited: September 2019 Reviewed: Sep 19, 2019

Email Doruk Muderrisoglu  |  20-35 years of age  |  Experience level: first safari

Amazing Tour Guide but needs better cars
4/5

We have been to a 4 day Safari Tour which was held by Spirit of Kenya.
Small Notes about our experience..
Tour Guide - Our tour guide Martin helped us a lot to find out many exotic animals in both Lake Nakuru National Park and Masai Mara National Park. He was so friendly and helpful with both safari trip experience and while we are driving between the different parks. He knows a lot about the animals and the national parks also and he knows where to drive for when looking for the animal. Great tour guide !

Cars - We had a Toyota Van for our safari. I personally do not have any preference when it comes to the car but on our way back to Nairobi, the car had some engine issues. I am not quiet sure if it a coincidence but that was kind of unlucky for us.

Food - Martin had some pre-prepared lunch for us for 2 days and I think they were pretty decent.

I can easily suggest Spirit of Kenya for your safari trip and especially Martin as your tour guide :)

Hichem G   –  
Ivory Coast CI
Visited: February 2017 Reviewed: Apr 6, 2017

Email Hichem G  |  35-50 years of age  |  Experience level: 2-5 safaris

The experience was just perfect. Wonderfull Experience...
4/5

The experience was just perfect. All the hotels that were listed and recommended by Its starts in Africa were good and especially Mahali Mzuri. We have appreciated a lot the interaction that we had with (i) the team of Its starts in africa but also with the guide, the staff of the hotel and the local people.
Thank you again for all the arrangements and looking forward to talk for a new adventure 
Best regards

ANIL   –  
India IN
Visited: December 2016 Reviewed: Jan 31, 2017

Email ANIL

4 days safari without any other companion
4/5

My experience was awesome and the things which I felt was beyond my expectation as a first time visitor. I have experienced the value, beauty and diversity of wild life and had fantastic opportunities to shoot the big fives and all. I enjoyed a lot everything there, also appreciate that you provide me Antony as my guide/driver, he is superb.

Isabel   –  
Portugal PT
Visited: September 2015 Reviewed: Oct 9, 2015

Email Isabel  |  20-35 years of age  |  Experience level: first safari

Massai Mara (fantastic game drive) - Zanzibar (the best vacations in my life)
4/5

At first i loved the trip, well worth it flight times!

About the tour operator "I Started in Africa" ​​liked the monitoring of Helder throughout the logistics of reservations (flights, stays, visas, vaccines, etc.). Excellent!

About the trip was a dream, it was little short, but very rewarding.

Africa has civilization and a lot but a lot of poverty. I felt a lump in my throat several times ....

On safari, the best treatment possible, camp at LOYK MARA (nor should call camp for luxury;)), good food, good reception, loved the Masai tribe.

The guide of the best, always ready to help and clarify, good traveling companion!

Animals ... veryyyyyyyyyyyyyyy ..... the big five .... we saw almost all (except the rhino that is very hard to find) was a unique experience ... probably the only of its kind that I will have in life .. . the nature reserve of Masai Mara is huge with Kms out of sight, out of words to describe such a vast expanse of land and wildlife.

If something changed, yes, changed the hours of shipping out the nature reserve Masai Mara to Zanzibar ... it was a long day, really tiring. However, after waking up in Zanzibar the next day everything changes, that beach, sand, people, sea, sun, hotel ... a paradise ... I changed also stay in Nairobi .. in Confort Suites .... it was not the best ... the opposite.

Overall returning there for sure ... one day maybe ... by the same agency of course;)

Theo   –  
France FR
Visited: February 2017 Reviewed: Mar 23, 2019

Email Theo  |  Experience level: first safari

Very good experience !
4/5

I had a trip with them on feb 2017 and really enjoyed it with my family

Marcos   –  
Netherlands NL
Visited: February 2019 Reviewed: Mar 10, 2019

Email Marcos  |  20-35 years of age  |  Experience level: first safari

All according to expectations and as agreed.
4/5

We arranged a personalized safari which was all that we expected and more. The places recommended by the agency were fantastic. We did not encounter any problems with what was promised and all went according to plan. We even saw a place which was not in their recommended list but they still arranged to book it for us without hesitation. Again, all was as promised.
Vanessa was our contact in Spirit of Kenya and she always answered promptly to our questions. There were some minor changes to the timing of our flights booked with Spirit of Kenya and we were informed immediately. The only thing that was not that swift was the confirmation of the receipt of our payment and remaining balance to pay. In the end all was clarified, but there was a small confusion on their side.
The safari itself was an incredible experience that I would definitely recommend!

Daniel   –  
Australia AU
Visited: November 2016 Reviewed: Dec 5, 2016

Email Daniel  |  35-50 years of age  |  Experience level: 2-5 safaris

Great tour, great time
4/5

Did a 4 day safari and had a great time, nice accommodation with amazing views. This is my third safari and the crater just blew me away, Lions feeding and resting with in meters of the car, could have reached out and touched one...if i were crazy

Tathopaje   –  
Denmark DK
Visited: October 2016 Reviewed: Nov 22, 2016

Email Tathopaje  |  35-50 years of age  |  Experience level: first safari

Loved it
4/5

We had a wonderful time. We enjoyed our guide Haven's company and the way he was with the kids. He was always able to put the car in best spots to get some wonderful pictures. Even if other cars where int the front he managed somehow to get us close to the animals. The camping experience was also good and the food that Roman made was always nice and tasty.

Everyone of us loved Africa's nature, and choosing it started in Africa made it perfect.Thanks

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 467
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0
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