Reviews

Sort By: Date Most Helpful Rating 131-140 of 140 Reviews
Timothy   –  
United States US
Visited: September 2018 Reviewed: Oct 2, 2018

Email Timothy  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic
5/5

Baba Safari is a great tour operation since the minute I contacted them. They were very helpful and responsive before I arrived and extremely professional, helpful, and caring once I arrived. Sedrick and Mussa took very good care of me and I highly recommend them as tour operators but more importantly friends...

Leatitia   –  
Germany DE
Visited: February 2018 Reviewed: Apr 25, 2018

Email Leatitia  |  20-35 years of age  |  Experience level: 2-5 safaris

It's the best company in organising trips and I had no problem with it. They are so quick and reliab
5/5

It's the best company which will give you amazing trip for a life time experience. If anyone is looking for a tourist company I highly recommend you to BABA safaris.

Godon   –  
South Korea KR
Visited: June 2017 Reviewed: Apr 24, 2018

Email Godon  |  20-35 years of age  |  Experience level: 2-5 safaris

It was the best experience in Africa, Hope to return very soon.
5/5

We had a group of 10. We took an evening sunset game drive and an early morning sunrise game drive. Both were exceptional. We saw a lot of wildlife - elephants, giraffes, lion, lioness, hippos etc. Our guides did a good job of explaining different parts of the the trip. This was my first time with this crew - I can see why we continue to use them. Their service is awesome! I would highly recommend them!

Caroline   –  
Germany DE
Visited: September 2017 Reviewed: Apr 22, 2018

Email Caroline  |  20-35 years of age  |  Experience level: first safari

It was a nice experience
5/5

We visited Uganda with day trips to Tanzania last year. Our travel plans were arranged perfectly to suit what we all wanted to do and more. The itinerary was very thorough and beautifully made. Sedrick our agent was very quick to respond to all our needs. We did not encounter any problems at all. Overall we were very happy and impressed with their service.

Raudhah rau   –  
United States US
Visited: March 2018 Reviewed: Apr 21, 2018

Email Raudhah rau  |  20-35 years of age  |  Experience level: first safari

Much satisifaction.
5/5

We really enjoyed the tour of Uganda with baba safaris. I found it was really good value especially as all the meals were included (the food was amazing) and the accomodation was also really good. We particularly loved the kasenyi safari lodge. The highlight was the gorilla trekking, which we did twice! The trek was hard but so worth it to see 2 different gorilla families up close, including babies. Stevie, one of the guides, arranged for us to do a Lion tracking experience one morning in Queen Elizabeth National Park so we were able to track lions off road and saw some tree climbing lions which was another highlight.

odundo fred   –  
Uganda UG
Visited: November 2017 Reviewed: Jan 30, 2018

Email odundo fred  |  20-35 years of age  |  Experience level: first safari

Extreme happiness
5/5

We couldn't have made this trip happen without Baba Safaris Uganda! Excellent itinerary for Uganda!!
Overall rating
5/5

Baba safaris uganda was incredibly helpful for us during the safari planning phases. They responded quickly and answered all of our questions. They were also responsive while we were in the country :-)

The Uganda portion of the tour was incredible. Chimp trekking in Kibale and gorilla trekking in Bwindi were absolutely amazing. Definitely a bucket list experience for us!

The accommodations were also quite nice! We were very comfortable the entire time :-)

Susan   –  
United Kingdom UK
Visited: February 2019 Reviewed: Dec 13, 2019

Email Susan  |  20-35 years of age  |  Experience level: first safari

It was incredible
4/5

I don't regret having chosen Ngoni safaris Uganda because it's communication is really good and it provides high quality services

Goobi Emma   –  
United Arab Emirates AE
Visited: January 2018 Reviewed: Jun 26, 2018

Email Goobi Emma  |  20-35 years of age  |  Experience level: 2-5 safaris

Best experience according especially on choise of locations
4/5

I booked the 11 day gorilla tour with Baba Safaris Uganda and it was amazing. My guide was Sedrick and he was fantastic. he was friendly, funny and was full of information. I was able to see the big five while on safari and I was able get some amazing photos. All the accomadations were great and the food on the tour was delicious. I loved every minute of this trip and was sad to leave. I would highly recommend this company and my friend Grace!!!

Vivicah   –  
United States US
Visited: December 2017 Reviewed: Apr 24, 2018

Email Vivicah  |  20-35 years of age  |  Experience level: first safari

“So Amazing “
4/5

One of my best trip ever. The walk in the jungle was amazing (and not too hard). Hanging out with the gorillas was an incredible experience. Our guide was very nice and explained us many things about the park we drove through.
Uganda is an amazingly beautiful country with stunning places to see. I really hope I will have the opportunity to come back.Viv

Ramin   –  
Uganda UG
Visited: February 2021 Reviewed: Feb 17, 2021

Email Ramin  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Ramin and not that of SafariBookings.
Information about Safari and Hotel was very weak, we had a good driver who did his best
3/5

Agency has provided very weak information about trips, hotels, what to expect, and considerations. There was no wifi connection in the hotel, our MTN sims were not working to connect to 4G. We have not been offered an Airtel sim, which is very cheap and had 4G connections in the area. Agency was not aware that Ryno park is closed, there is a bridge construction in the Murchison so the road is suspended, etc. SO, the trip was full of surprises. There were no plugs in tents/rooms. I have been asked for meal preferences, but the only available sausage for breakfast was pork, etc.
Once we arrived at a Murchison Fall, the driver asked if we have anti-insect spray/cream with us. Apparently, we have not been advised to take one, but luckily I had a cream.
The only positive thing was the driver. He was experienced and was doing his best to make us enjoy the Safari.
It doesn't worth of money paid.
I will never choose and advise this agency to others.

Reply from NGONI Safaris Uganda
Reply from NGONI Safaris Uganda
Posted on Mar 9, 2021

Hello Ramin
Thanks for the feedback regarding your 3 days experience at Murchison falls national park, we apologize about the bad experience you had with the lodge, poor internet connections, bridge construction, Ziwa Rhino Sanctuary being closed and not informing you earlier about this.

Let me first begin with the lodge (accommodation) experience; your colleague chose this accommodation (Murchison River Lodge) after rejecting abetter accommodation we had provided for you guys. We have our own specific accommodations we use for all our tours but when a client decides to choose his or her own accommodation and sticks on it then it’s normally hard for us to reject it. Murchison Falls National Park is crossed by the River Nile bisecting in to two sectors that is southern and the northern sectors of the park, in order to tour the wildlife in Murchison Falls National Park, one has to cross with the ferry to the northern side of Paraa area in order to do a game drive around the National Park.

The lodge (Murchison river Lodge) your colleague chose is on the southern and it involved crossing the river using the boat that’s if you’re coming from Tangi gate, before the water levels raised all tourists used to cross the river using the ferry and water levels on River Nile raised and submerged the ferry docking point at Paraa Murchison Falls National Park. The flooding made it difficult for vehicles to enter the ferry. There has never been a road that helps you cross that river a part from using a ferry or boat So NO ROAD WAS SUSPENDED (it’s the ferry that was suspended because of increased high water levels but boats still remained in operation).
Ziwa Rhino Sanctuary Closure; Ziwa Rhino sanctuary was closed a few days before the start of our trip to Murchison and there was no communication by either UWA or ZIWA RHINO & WILDLIFE RANCH regarding the closure of this place, they just informed us on phone when we had called them to book for Rhino Tracking and they apologized for not informing the public on time. Very many tour operators and tourists are bouncing back at the gate of Ziwa Rhino just because ZIWA RHINO & WILDLIFE RANCH never communicated to the public that they are closed, you can even check on their website you will see that there is no such communication.

Thanks for appreciating our guide and driver and we apologize about the challenges you faced while on the trip, we always ensure that we provide the best services to our clients for the good years we have spent in business you are the only client we have faced a challenge with I think because of the poor services offered by the lodge, Ziwa closure without communication, ferry closure and poor internet connections, we also emailed the Lodge you slept in and informed them about the challenges you faced while at their lodge and they asked for an apology and they promised to call you.

Kind regards
Sedrick

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 136
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by NGONI Safaris Uganda, not SafariBookings