Shanjoy Tours went beyond expectations to make our first safari better than our wildest dreams!
I spent a lot of time researching several tour companies, locations and details in order to make sure our vacation was exactly what we wanted it to be. Shanjoy Tours, and especially, Rodah, ensured our trip was perfect, despite hiccups that were beyond control. Additionally, they came in lowest priced for the quality of trip. Once I began to understand what a safari entailed, I knew we wanted to stay at a conservancy and Rodah set us up at Royal Mara (also excellent) in Mara North Conservancy. Rodah and Martin met us at the airport early in the morning after arriving two days late due to flight issues, took us to the store for a change of clothes, and they picked our luggage up late that evening once we realized the luggage didn't make it on our flight. Patrick, the owner, escorted us to our flight to the conservancy and made sure we were all squared away. I was able to contact Rodah any time I needed anything and/or we wanted to make changes to our plans while in Kenya, which happened a lot, and she was always pleasant and cheerful. Their recommendation of Mara North and Royal Mara was spot on, and they even contacted the property asking that they prioritize spotting cheetahs (my daughter's dream) and we saw one within an hour of arriving at the conservancy. It was important to me to use a Kenyan owned tour company both because the money then gets returned to Kenya and because I believe their knowledge exceeds those booking a vacation from outside the country and I am so glad we did. When we return to Kenya, I will 100% use Shanjoy Tours again to book our vacation! Thank you, Rodah, Martin, Patrick and team!