Reviews

Sort By: Date Most Helpful Rating 21-30 of 68 Reviews
Stefano Miccoli   –  
Germany DE
Visited: October 2023 Reviewed: Oct 16, 2023

Email Stefano Miccoli  |  20-35 years of age  |  Experience level: 2-5 safaris

Great communication and value for money, even better experience
5/5

My 10 days solo safari in Kenya with Shanjoy was a blast!
Not only great value for money, but a tailormade itinerary and ton and ton of support from the whole Shanjoy team.
Since the first day, Patrick helped me to put together a great itinerary with and endless back and forth of emails in the previous month and several last minute changes to best suit my travel plans. In the end the tour consisted of Nairobi NB, Lake Nakuru, Masai Mara, Lake Naivasha, Ol Pejeta and Aberdare. in hindsight Aberdare could be left out and maybe dedicate one more day to masai mara, but this is mostly due to the very poor experience delivered by The Ark staff, Shanjoy could not do much about that.

As soon as the safari started, it was the time for Joseph to shine. I wasnt sure what to expect as this was my first solo safari this long, but we connected immediately and we had a wonderful time together, felt like a vacation with a good old friend. He's was so kind and talkative that even the long transfers between the parks passed quickly chatting about everything with him. Then it came to the game drives and you can definitely tell he has 15+ years of experience. The Mara felt like his home. Not only for spotting the animals or coordinating with the drivers from the other cars, but also to choose the right place to park the car. Always respectful of the animals and many times predicting their movements and behaviours to get the best angle possible. Thanks to his knowledge (and the amazing landscapes and animals of the kenyan parks), I managed to take hundreds of great photos, probably the best of my life.

I hope to come back soon

Julianna Canavan   –  
United States US
Visited: September 2023 Reviewed: Sep 21, 2023

Email Julianna Canavan  |  35-50 years of age  |  Experience level: first safari

Exceeded expectations in every regard; responsive, high-value, incredible experience.
5/5

We had an amazing experience from start to finish with Shanjoy!! Patrick was super responsive during the checkin process and during the trip, and the itinerary itself was a great value - prompt hotel pickup, smooth checkin and flights (flying saves time and is great for people like me who may experience motion sickness driving from Nairobi), and gorgeous, comfortable accommodations. The best part was our patient and flexible driver Joseph who was so determined to ensure every game drive was a dream come true. He seemed to have a sixth sense for getting us close to the most majestic wildlife, not to mention his skill driving the vehicle and his obvious passion for his work. Patrick was very helpful with communication with Ashnil Mara (beautiful! Great food! Hippo sightings!). Finally, Shanjoy booked a hot-air balloon ride as part of our itinerary and we highly recommend this unforgettable experience. I would call the whole thing ‘once in a lifetime’ except I can’t wait to come back and do it again. We highly recommend this company!!

Mr Ashutosh Godbole   –  
Germany DE
Visited: August 2023 Reviewed: Aug 22, 2023

Email Mr Ashutosh Godbole  |  35-50 years of age  |  Experience level: 2-5 safaris

Patrick, our tour guide was very proactive, professional, full of information and fun to be with
5/5

We had a wonderful Kenya and Tanzania customised safari experience. We visited Amboseli, Masai Mara and Serengeti national park. Patrick, our tour guide and the owner of Shanjoy Tours and Safaris, was very responsive right from the beginning. He was always accessible via email and WhatsApp. He sent us a detailed itinerary as a reply to my enquiry, and patiently changed it multiple times, because of the changes that I kept requesting. In the end, we had a great safari experience. Patrick organised the whole trip very well. He is also an excellent safari guide himself and gave us a lot of information about birds and animals in Amboseli. We also had a great experience at Masai Mara and Serengeti. A big thank you to Patrick, Beth, Joseph and the entire team. We highly recommend Shanjoy Tours and Safaris for your next safari experience in Kenya and Tanzania.

RW   –  
United States US
Visited: July 2023 Reviewed: Aug 17, 2023

Email RW  |  35-50 years of age  |  Experience level: first safari

The Shanjoy team was friendly, on time and always tried to make the experience a memorable one.
5/5

From the time we got through customs to the minute we were dropped back off at the airport the Shanjoy team managed our entire trip. They checked us into our hotels, drove us everywhere, took us to fun little souvenir shops and showed us all the major animals (Elephant, Rhino, Lion, Cheetah, Leopard, Giraffe, Hippo, Zebra, Etc...). One day while we were watching a pride of lions our driver was trying to reposition our Land Cruiser and hit a fairly large rock that severed the driver side rear shock off the car. He never panicked but rather got us back to our base camp and went back to where the lions were to find the shock!! Unfortunately it was too badly damaged so he drove into town that afternoon, had a new shock put on and was back at camp for an early evening game drive. I was amazed at how professional he was and what an amazing vehicle that Land Cruiser is. Be forewarned, these guys want to show you all the animals and sometimes in order to get there you have to go through some pretty rough terrain. Personally, the off-roading part was some of my favorite times on the trip. We got to cross rivers, four wheel through dirt and mud and climb over small rock outcroppings all of which definitely tested the Land Cruiser and our driver's capabilities and skills. Ultimately, I would definitely recommend using the Shanjoy team!!

Lucy Connor   –  
Ireland IE
Visited: July 2023 Reviewed: Jul 23, 2023

Email Lucy Connor

Easy communication to develop a memorable safari adventure
5/5

We researched safari options on Safari Bookings.com and got three quotes. We decided to go with Shanjoy Tours as they were always quick to respond and sent a very nice proposed itinerary. Payment was easy online and any questions we had were dealt with very quickly.

On arrival we were met at Nairobi Airport and we were picked up from our hotel to start our safari. We did the 5 night/6 day safari in Kenya and Tanzania and it all went really well. We adored all the animals and Peter (Kenya) and Nelson (Tanzania) were great guides. All five of the big five were seen as well as lots of other birds and animals.

We did have a couple of issues on the trip (jeep broke down once and accommodation changed in Tanzania) and we did consider giving only 4 stars but the issues were dealt with fast and we were upgraded in our accommodation on our last stop to ensure we didn’t leave in any way disappointed. We certainly have not - we have made family memories for life and we would have no issues using Shanjoy Tours again.

Patrycja Cieciera   –  
Poland PL
Visited: June 2023 Reviewed: Jul 21, 2023

Email Patrycja Cieciera  |  20-35 years of age  |  Experience level: first safari

Perfect guides in perfect place!
5/5

We had a pleasant, exciting 8 days safari trip (Kenya & Tanzania) with Shanjoy Tours. Both guides (Patrick and Hasan) were amazing. They shown us everything what we expected and much more. They gave us the best experience - animals, a lot of information about countries and animals’ behavior, best camps and amazing conversations.
For us - they are 100% valuable. I truly recommend Shanjoy! The best adventure in my life (and I saw almost 20 countries)

Aan Patel   –  
United States US
Visited: June 2023 Reviewed: Jul 14, 2023

Email Aan Patel  |  20-35 years of age  |  Experience level: first safari

Patrick is the BEST
5/5

Patrick was incredibly communicative and helpful during the entire process. When we met him in person for our safari, he was so kind, thoughtful and accommodating! He recommended the best Mara outing with Leopard hill on the conservancy. Our bucket list vacation was made a reality thanks to his expertise and bookings! Very reliable and trustworthy!

Greg Rhodes   –  
United States US
Visited: June 2023 Reviewed: Jun 19, 2023

Email Greg Rhodes  |  35-50 years of age  |  Experience level: over 5 safaris

Professional, personable, and attentive throughout planning and during the safari.
5/5

Shanjoy was a joy to work with as they provided timely responses to our questions and provided excellent recommendations on destinations and accommodations. Patrick, the owner and our guide, did a phenomenal job. He got us to so many amazing animals while providing tremendous insight that helped us understand what we were seeing. He actively engaged our children (ages 9, 12, and 15), flexed when our family's needs and the itinerary conflicted, and showed true enthusiasm as he shared the people, land, and animals of Kenya with us.

A huge part of our trip going so well was the care given to my daughter's dietary needs. Since she has celiac disease (has to eat 100% gluten-free), Shanjoy advocated for her when booking hotels and upon arrival. After eating at five different hotels, she did not get sick once and always had multiple options. All the chef's were quite knowledgable about where gluten tends to hid and responded graciously to our questions. They even preparing some things separate so she would not have to miss out (dessert wasn't cut fruit every single time). I put this down to Shanjoy's proactive approach and their knowledge of what hotels could accommodate her dietary needs.

Our trip ended with hugs and a sincere sense of saying goodbye to a new friend.

Steve landers   –  
United States US
Visited: June 2023 Reviewed: Jun 14, 2023

Email Steve landers  |  50-65 years of age  |  Experience level: 2-5 safaris

Shanjoy was very responsive and attentive to details from the planning through the visit.
5/5

Patrick & Beth were both very responsive and flexible throughout the planning process. Our driver, Mike, was excellent at both driving the difficult terrain and providing us with interesting details about the country & animals. The whole staff was friendly and professional. I highly recommend Shanjoy.

Vickie   –  
United States US
Visited: June 2023 Reviewed: Jun 12, 2023

Email Vickie  |  50-65 years of age  |  Experience level: first safari

He was very flexible, personable and his knowledge of the parks was fantastic.
5/5

We loved having our own private tour guide. Patrick adjusted our itinerary multiple times and responded quickly to questions. The accommodations were great, the food was good and the service was incredible at every location. We received a detailed description of each park and lodging facility and we received what was promised and more! It was an incredible experience to see all of the African animals we could dream of up close and in their natural setting. Highly recommend Shanjoy Tours.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 65
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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