Sort By: Date Most Helpful Rating 131-140 of 156 Reviews
Andrew Withers   –  
South Africa ZA
Visited: May 2019 Reviewed: May 24, 2019

Email Andrew Withers  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent Service and Organisation, Excellent Holiday That Exceeded Expectations

We had an incredible time, and the work and diligence of our consultant, Karina Atkinson, in providing a compelling and engaging itinerary that included suitable and comfortable accommodation despite our quite “limiting” requirements was key. (We were keen to find lodges that offered accommodation for three people staying together, or without incurring high single pax supplements, while also offering SA residents' rates.) We had several changes during the planning stage of our holiday -- dates, potential locations, and activities -- but Karina always provided timely feedback and counsel with what seemed like an almost instantaneously updated proposal. We were incredibly happy with the quality of communication, accommodation and activities provided, and we recommend Karina highly.

The consultants at most every company with which we dealt through our holiday planning stage were (bar one representative of a very high-profile company, that had been our first thought having traveled with them previously) kind, professional and diligent, and each provided great options that matched our requirements to varying degrees. We have little doubt that we would have been able to write a similar review about whomsoever had finalised our bookings, but we remain very comfortable in thinking that Karina was the best for us and that her itinerary was most suitable given our requirements and holiday desires.

The lodges and game activities each were brilliant -- each lodge perhaps a different "luxury rating" but each entirely comfortable and suitable; most importantly, they each exceeded our expectations. Most importantly, we were highly satisfied with the game rangers at each of the lodges -- Chobe Elephant Camp, Savute Safari Camp, and Saguni Safari Lodge.

I have no doubt that you will be super-satisfied with Karina's service if you deal with her.

Dan Morgan   –  
United States US
Visited: March 2019 Reviewed: Mar 21, 2019

Email Dan Morgan  |  35-50 years of age  |  Experience level: 2-5 safaris

I was pleased with the service and communication provided.

We were a group from an American university and our trip had lots of moving parts and expectations. The tour operator staying in good communication with me (the group leader), and our drivers always arrived early for our departures and were flexible in terms of meeting our group's needs. In addition, our drivers were knowledgeable, friendly, and they looked out for our group's best interest. I will look to work with this tour operator again.

Bongaan Mahwe   –  
South Africa ZA
Visited: October 2018 Reviewed: Oct 28, 2018

Email Bongaan Mahwe  |  20-35 years of age  |  Experience level: first safari

The tour went smoothly and it was worth every penny.I was really impressed with the tour guide's kno

The tour went smoothly and it was worth every penny.I was really impressed with the tour guide's knowledge

Joan   –  
South Africa ZA
Visited: August 2018 Reviewed: Aug 30, 2018

Email Joan

3 day Amboseli trip was a dream I have had and it did not disappoint.

The trip was put together at short notice. Dennis our guide was a bit dis-organised at first but his enthusiasm, especially for photography, quickly overcame that. Joshua, his driver and team mate, was someone I would travel anywhere with. He was understanding of our requests regarding the on-going buzz of the radio, stopping to watch birds, and generally a most considerate man. How he negotiated the Nairobi traffic remains a mystery! Amboseli was an amazing experience. Wide open spaces. Great game viewing. Large elephant herds as promised. View of Mt Kilimanjaro would have been excellent except for the overcast weather. Will definitely go again.

Shane   –  
South Africa ZA
Visited: July 2018 Reviewed: Jul 26, 2018

Email Shane  |  35-50 years of age  |  Experience level: over 5 safaris

Brilliant brilliant brilliant!!!

Thanks Chad. Absolutely awesome trip. Second brilliant trip with you and really looking forward to the tiger fishing trip with you next year and many more to come. Your company is very well run, very knowledgeable staff and the service is definitely up there. Keep it up and thanks again.......

Michel and Minouche   –  
South Africa ZA
Visited: May 2018 Reviewed: Jun 15, 2018

Email Michel and Minouche  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent, well organized and very friendly, enjoyed every day thoroughly!

We had a great time! Very friendly atmosphere wherever we very driven to! Good accommodation and very caring drivers, guides and advisors!
Thank you!

Mary Rose   –  
United States US
Visited: October 2017 Reviewed: Dec 27, 2017

Email Mary Rose  |  35-50 years of age  |  Experience level: first safari

Fantastic experience

Our guide and driver were great and completely accommodating even to the guests who were being a bit needy.

Mike   –  
Australia AU
Visited: October 2015 Reviewed: Sep 27, 2015

Email Mike  |  50-65 years of age  |  Experience level: 2-5 safaris

Trouble free, great accomodation, driver OK

Good communication by operator and efficient good value for money safari. First class accommodation at three national parks but recommend looking for lodge within Masai Mara. Guide was a great driver but nowhere near as communicative on game drives as my other experiences on safari.

Nancy   –  
United States US
Visited: July 2014 Reviewed: Apr 14, 2015

50-65 years of age  |  Experience level: 2-5 safaris

Great wildlife to photo - great guides!

We went with friends to tour the major parks in Kenya, and our guides were fantastic. Very thoughtful, they knew where to go to get great photo shots of animals, and went out of their way to take care of us. I happened to forget my camera's recharger in a hotel room early in the tour... I called the hotel and they found it, so our Image Travel tour guides made arrangements and delivered to me before my batteries ran out. This is saying A LOT considering the traffic and the roads! I would have been sick to have missed all the great photo shots, but they made sure all was taken care of. We thoroughly enjoyed the guides, the parks, the narration... everything. Couldn't be happier.

WA   –  
United States US
Visited: December 2014 Reviewed: Feb 9, 2015

Experience level: first safari

Great safari, exactly as described, knowledgeable guide -- Mwanje very responsive and professional!

Our Tanzania safari experience was everything we had hoped it would be -- with many thanks to Mwanje and Image Travel. We booked well in advance after reviewing proposals from several safari companies. Image Travel offered competitive or better rates and Mwanje was extremely responsive, getting back to us quickly with information, written proposals/contracts, and receipts for deposits/payments. Though Nairobi airport security prevented it, Mwanje even tried to meet us in person during our connection from Kenya to Tanzania -- but he was there to refund us about $500 in cash for an overpayment due us after we changed our itinerary (cash was transferred from Mwanje to an airport employee to us). We appreciated the professionalism and the integrity.

As for our safari itself, we had an amazing 4-day adventure split between the Serengeti and the Ngorogoro Crater. The Serengeti was by far the more exciting park. The view from the rim of the Ngorogoro Crater is spectacular, but the animal experience in the Serengeti was superior, at least for us. Our driver for the entire safari -- Joseph -- was helpful, friendly, interested in our needs, spoke English well enough, and was very knowledgeable about the animals and the Masai culture (he is Masai and enjoyed telling us all about traditional culture and life in that part of Tanzania). Our Serengeti tent camp was clean, situated in a beautiful spot, and very well staffed by incredibly hospitable people -- stewards to pour you hot water for showers in the morning, carry your bags or hold an umbrella, cooks to prepare delicious and huge breakfasts, box lunches and dinners, etc. Our lodge at the Ngorogoro Crater was exceptional -- great accommodations, welcoming staff, wonderful entertainment, delicious food. And finally, all the animals "cooperated" -- we saw everything except leopards.

Transfers from and back to the Kilimanjaro airport were covered in our safari price and were done by Joseph himself (who had to come out twice for our "arrival" due to Kenya Airways delays).

Mwanje, we are totally thankful for your expert and reliable help with our trip. We are happy to highly recommend Image Travel to anyone planning an African safari! Cheers!

1. Our Toyota Land Cruiser safari vehicle was decent, comfortable enough. But it was older and not all features were functioning (eg, seat belts, one of two battery chargers).
2. In the Ngorogoro Crater, the eagles can swoop down uninvited and attempt to grab your chicken lunch right out of your hand -- exciting yes, but dangerous too, and it would have been nice to have been properly forewarned.
3. Nothing to do with Image Travel, but we give low marks to Kenya Airways -- the planes and in-flight service were fine. But we had several flights cancelled or severely delayed during our trip planning process and/or mid-trip, costing us valuable safari time -- without apology or compensation.

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