Image Travel Limited
Image Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $280 to $350 per person per day (USD, excl. int'l flights)
Reviews
US
Email Sidney N. | 20-35 years of age | Experience level: first safari
Turn Key Operator made our vacation stress free
Mwaje was timely with responding to our relatively complicated accommodation. We had a complex trip which involved part private bookings and part bookings with him as we visited friends in Kenya. I was surprised how efficiently his drivers would show up to pick us up, drop off our luggage, transfer us from one accommodation to the next. It was relieving to know that we were always taken care of. One of our flights had to be changed at the last minute and Mwaje personally called and paid the driver the difference of our cab fare. It was very professional.
Reply from Image Travel
Posted on Apr 10, 2020Jambo Sidney,
Thank you for commending our excellent & professional services throughout your safari.
We are happy that you appreciated your tour driver / guide and highly qualified staff of Mara Serena Safari Hotel
We look forward to serving you again in future.
Email Tamlyn | 20-35 years of age | Experience level: first safari
Once in a lifetime experience
We really had such an amazing time in Uganda. Our guide, Hannington was absolutely amazing and friendly and allowed us to see and experience part of the Ugandan lifestyle. We were always curious about the things we saw along our journey, and were always satisfied by the knowledge he had to offer. We did the 4 day Gorilla Trek, which was unbelievable and would recommend to everyone. Such an epic opportunity to experience, and made some friends along the way too. We'll be back :)
Email Dre | 35-50 years of age | Experience level: 2-5 safaris
Awsomeness.
All up to standards. We were very happy. All was clear to us. We has no issues. And no problems.
Email Danilla Coetzee | 35-50 years of age | Experience level: 2-5 safaris
Camping with this company made me feel like I'm part of their family, awesome!
All was excellent! Really want to revisit and do more tours! Good value for money! Thanks guys!
Email Siphesihle | 20-35 years of age | Experience level: over 5 safaris
had fun day at Addo national Park. This park was extremely underwhelming with animals and I loved it
The tour expert was very kind and very helpful. During the tour I was a bit scared but the guy helped me calm down. I love the fact that he's good with working with people and his smile made all the difference.
I sencerely loved every bit of the tour and services we received.
Email Luvuyo Ndyenga | 20-35 years of age | Experience level: first safari
Excellent!!!
I was very satisfied with this travel company. This was the best trip so far especially for the wildlife viewing.
The wildlife viewing was sensational. We saw an incredible depth of wildlife. The service was top notch.
DE
Email Marion Lange | 50-65 years of age | Experience level: over 5 safaris
I was very welle takten Carey of by the Agent and the wohle Staffel at the lodge-just amazing.
The agent war very helpfull and well organised. The Lodge was comfortable and the staff very friendly. An amazing guide made an experience once in a lifetime possible.
Email Phil | 20-35 years of age | Experience level: 2-5 safaris
No issues. Image Travel provided what was agreed for the agreed price
Leading up to the Safari communication was good, emails were promptly and helpfully answered. I was picked up from my hotel on time, and there were no issues with the flight to the Masai Mara. There were no changes to the agreed price and no unexpected costs.
Mara Serena lodge is very luxurious. The staff were very welcoming, food was very good, room was comfortable, sauna and gym were good and there was a nice camp fire in the evening. The lodge is on a hill so there is a good view of the reserve and there is a large variety of birds and small animals like rock hyrax and mongooses around the compound.
However, I would not recommend the Mara Serena lodge as the game drives were too short. They were 2 hours in the morning, and 3 hours in the afternoon. I've been on one previous Safari and I had 4 hour drives in the morning and evening, which makes a massive difference to the amount of ground you cover and wildlife your able to see.
Although disappointed with the length of the game drives, this is not a reflection on Image Travel who delivered everything that was agreed, with no issues. Would recommend them.
It was a profound spiritual enriching experience.
Excellent communication, service lived up to promise of a wonderful experience. All our expectations were met.
Email Jessica Watermeyer | 20-35 years of age | Experience level: over 5 safaris
Outstanding, professional, and friendly service - Chalo Africa thought of everything!
Every moment of our dealings with Chalo Africa was an absolute pleasure. The team went above and beyond to make sure we had everything we needed for our holiday. We cannot fault them on any aspect and will definitely be using them again in the future, and will highly recommend them to others!