Reviews

Sort By: Date Most Helpful 11-14 of 14 Reviews
Bjornar & Guro   –  
Norway NO
Visited: March 2023 Reviewed: Mar 31, 2023

Email Bjornar & Guro  |  20-35 years of age  |  Experience level: first safari

Amazing experience with amazing guide
4/5

Overall an amazing experience. Our guide, David, made the whole trip. He was extremely nice, knowledgeable, proactive, service minded, and always walked the last mile to make our trip as memorable as possible.

The only improvement potential we had was that we would like to have a little more information received beforehand. Two days before departure we still hadn't heard from the company around pick-up time and -place.

Vijaykumar   –  
United Arab Emirates AE
Visited: June 2023 Reviewed: Jul 10, 2023

Email Vijaykumar  |  35-50 years of age  |  Experience level: 2-5 safaris

A nice trip to remember
4/5

We were disappointed in Masai Mara Game drives. In itinerary, it mentioned half day and next Full day game drive. On the day we arrived to Masia mara the game drive we started late. It supposed to start at 4.00 PM but we started at 4.30 PM and ended on time 6.30 PM. We didn’t see much of the Animals. We were hoping on the next full day we may see more animal. But due to Balloon safari our Game drive started again late at 10 AM. He shown one pride of lions and a cheetah. Then we had bush lunch. There after we didn’t had any chance to see any wild life, He took the vehicle slowly in a bush where he spent almost 3 hours and he was telling us someone in the morning saw a lion kill here. But in that place apart from us nobody were there. Then slowly from that place he took us back to lodge. Then only we realized he bullied us. And next day we have been taken back to Nairobi without any early morning game drive.

Before taking the trip I have seen good review for the same guide from different nationality. I was very happy to get the same guide at start of Tour. May be since we are Indians we have been taken in to grant. The approach for other tourist may be different.

The only nice thing about the trip were the accommodation where we stayed.
The Sarova Mara accommodations were great.

The Image Travel Limited management (Mr. Mwanje) was extraordinarily helpful from beginning to end. He was always responsive.

Gill   –  
South Africa ZA
Visited: July 2023 Reviewed: Aug 12, 2023

Email Gill

Caring and helpful
4/5

We had a very good driver/guide, but could have been off his cellphone more! The Kenya roads leave a lot of be desired, especially the dirt roads, but John did very well especially being in the Toyota people van, which was not really suitable for the roads in the Mara, the Land Cruiser would probably have been more suitable. The accommodation was very comfortable with good food and service and what we paid for. All in all the tour was well structured and very enjoyable.

Vikram   –  
Oman OM
Visited: February 2024 Reviewed: Apr 6, 2024

Email Vikram  |  35-50 years of age  |  Experience level: first safari

Responsive team available at a reasonable price
4/5

We booked 6 day trip visiting Amboseli NP, Lake Nakuru & Masai Mara via Image Travels ltd. Team was super responsive to every query I had before the trip started.
During the trip, everything was planned by Image travel team. Our guide, Edwin was extremely knowledgeable & friendly, while he also knew when and where to spot the big five. He helped me plan the proposal while also capturing the moment.
Image travels provided us with great hotel & travel options as per our budget and can't praise enough the hospitality we enjoyed at every place we visited. Though i believe for scope of improvement in Food and room service being provided at Mara Serena Safari lodge.
Also , i request team to arrange for better lunch in transit. 

Highly recommend Image travels for the safari experience.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 167
  • 4 star 14
  • 3 star 6
  • 2 star 1
  • 1 star 3
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Image Travel , not SafariBookings
  • The tours offered by Image Travel are subject to their terms & conditions