Image Travel Limited
Image Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $280 to $350 per person per day (USD, excl. int'l flights)
Reviews
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Email Sidney N. | 20-35 years of age | Experience level: first safari
Turn Key Operator made our vacation stress free
Mwaje was timely with responding to our relatively complicated accommodation. We had a complex trip which involved part private bookings and part bookings with him as we visited friends in Kenya. I was surprised how efficiently his drivers would show up to pick us up, drop off our luggage, transfer us from one accommodation to the next. It was relieving to know that we were always taken care of. One of our flights had to be changed at the last minute and Mwaje personally called and paid the driver the difference of our cab fare. It was very professional.
Reply from Image Travel
Posted on Apr 10, 2020Jambo Sidney,
Thank you for commending our excellent & professional services throughout your safari.
We are happy that you appreciated your tour driver / guide and highly qualified staff of Mara Serena Safari Hotel
We look forward to serving you again in future.
Email Luvuyo Ndyenga | 20-35 years of age | Experience level: first safari
Excellent!!!
I was very satisfied with this travel company. This was the best trip so far especially for the wildlife viewing.
The wildlife viewing was sensational. We saw an incredible depth of wildlife. The service was top notch.
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50-65 years of age | Experience level: 2-5 safaris
Great Safari
Our group did an 8 day safari with a couple of extra days in Nairobi. Image Travel did an excellent job of arranging everything - all we had to do was show up at the airport and they took care of everything else. Our drivers/guides were wonderful to be with, very professional, and knowledgeable. We saw everything, including the wildebeest crossing the Mara (twice) and the very hard to find leopard - got my Big 5 T-shirt and can wear it proudly and honestly. All the hotels/lodges we stayed at were superb - great service and the food was wonderful.
Overall and absolutely wonderful experience.
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65+ years of age | Experience level: 2-5 safaris
Excellent service and an experienced driver/guide (Ben) made this the trip of a lifetime.
Image Travel was easy to deal with and plan with online. They promptly responded to all inquiries, and we received everything we were promised. The trip itself exceeded expectations. Ben, our very experienced driver/guide, made the safari itself thoroughly enjoyable and memorable. His knowledge greatly increased our safari experience. He knew where to go and when to make the most of the animal viewing activities. We would definitely travel with this highly reliable company again. Image Travel also arranged for our three day trip to Rwanda to trek for the mountain gorillas. That trip was also well-organized and resulted in the most fantastic, unforgetable gorillas sightings.
AE
20-35 years of age | Experience level: first safari
professional and flexible travel company
Image Travel Limited was wonderful, when we arrived we immediately felt part of the family)) The Company representatives were professional throughout and did everything possible to meet our expectations. In 9-days safari tour we visited Lake Naivasha and Nakuru, Masai Mara and Amboseli national parks. We saw plenty of wildlife including Hippos, Buffalos, Elephants, and we were lucky enough to see a linos and cheetahs!
The hotels were very good. Staff was very friendly. The food was fine, we had the best rooms with the best views and the best locations.
Our driver, Joseph, was very professional, punctual, knowledgeable, very safe and skilled. He shared his knowledge not only about the animals but about the culture too and showed us a part of Africa.
Dear Mwanje and Caren, thank you so much for a wonderful trip. We really enjoyed the safari and would love to do it one day again. We will return to you guys in the future if we will have an opportunity to come back. As an advise to other travelers- check the hotels through TripAdvisor and other sites, it will help you to choose the best hotel that suits you ;)
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Email Kara | 50-65 years of age | Experience level: first safari
John was a great guide….he was timely, kept us safe, and showed/taught us about many animals!
We booked online from the USA and were grateful that everything went off without any problems. Tailored to our wishes. Super smooth process. Worth every penny!
Email Julian | 20-35 years of age | Experience level: 2-5 safaris
Unforgettable & very special trip!
We booked the 6-Day Aberdares, Sweetwaters, Lake Nakuru, Masai Mara safari with Image Travel and Mwanje was very helpful and responsive. Even though we received final information in regards to our driver just three days before departure, everything went smoothly throughout the week. Our driver and guide for the week Jasan couldn’t have taken care of us in a better way. The drives between the lodges have been quite far through rural areas, but nothing we did not expect and the journeys felt very safe. No complaints about any of the lodges, great food and every single one with a different character which we really enjoyed. The safaris itself were stunning and Jasan helped us to spot a lot of animals and shared knowledge about them. The mix of national parks could not have been better and we have been able to see the Big 9 and Big 5 across the entire trip.
IN
Email Mehul Rajgor | 35-50 years of age | Experience level: first safari
Exceptional Service and Support from Mwanje at Image Travel Limited
My experience with Mwanje from Image Travel Limited in Nairobi has been nothing short of outstanding. From the initial communication stages to post-booking follow-ups, Mwanje's professionalism and efficiency have been remarkable.
Mwanje provided us with an excellent driver-cum-guide, Anthony, and a well-equipped 4x4 Land Cruiser Safari vehicle, complete with a wireless set essential for tracking animal sightings in the national park. This thoughtful inclusion significantly enhanced our safari experience.
I was particularly impressed with how Mwanje handled an unforeseen circumstance on my end. Due to a family emergency, I had to cancel my trip just 10 days before the scheduled departure. Mwanje managed this situation with great empathy and efficiency. He not only eased the cancellation process but also swiftly organized a rescheduled trip without any hassle.
Overall, my experience with Mwanje and Image Travel Limited has been exceptional. I highly recommend their services to anyone looking for a seamless and memorable travel experience in Nairobi.
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Email Caroline | 20-35 years of age | Experience level: first safari
Incredible Kenya
We visited Kenya on an 8-day itinerary and it was the BEST DECISION to plan our trip with Image Travel. It took us a lot of shopping to discover Image Travel and we’re so glad we did!! We had a 5 star experience throughout the trip to celebrate a milestone birthday for my mom, and it was thanks to Mwanje and Anthony!!
We visited three different national parks (Masai Mara, Lake Nakuru, and Amboseli) during our trip and custom designed our itinerary including the hotels and routing - Mwanje helped us by offering thoughtful suggestions and tips along the way, and was so kind to work with us to revise our itinerary multiple times until we got it right. Mwanje offered us incredible rates and made reservation holds right away at the 5 star resorts we wanted to stay at, to ensure we secured a spot well in advance. Mwanje was very responsive while we were on safari and resolved issues immediately - one of our hotels placed us in an incorrect room type, and Mwanje helped move us to the correct room type for the next night.
TIP: Plan your trip at least 4-6 months in advance if you are customizing your itinerary, especially for the busy “Great Migration” season from June-September.
We kicked off our trip with Anthony picking us up at our Nairobi hotel. He was warm, friendly, and A WONDERFUL GUIDE who was with us for the entire 8-day trip. At the end of the trip, we truly felt like a close friend had taken us around Kenya and helped us create such wonderful memories!!
Anthony is extremely knowledgeable of the Kenyan national parks terrain and culture, and he ensured that we saw all of the Kenyan Big 5 (elephant, buffalo, lion, rhino, and leopard) and much much more. We saw 30+ species of animals and birds, and it was all thanks to Anthony’s dedication, determination, and commitment to ensuring we made the most of our trip!! We saw lions every single day of the trip, observed a hunt in action, and one about to kickoff. Anthony would spot wildlife action from a distance (much sooner than it came into view for any of us) and take us to the spot sooner than the other safari vehicles. We often got the best viewing spots and picturesque opportunities for so many photographs!
Anthony was a safe driver (we spent hours on safari game drives each day), accommodated pit stops to keep us comfortable, taught us so much about Kenyan history, and answered all our questions with enthusiasm!! The field guide makes all the difference on a safari, and we are truly grateful to Anthony for making our trip a wonderful experience where we created so many fond memories together that we will cherish for a lifetime. We highly recommend Image Travel and Anthony for your African Safari trip, and we look forward to traveling with them again soon!
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Email Altea | 20-35 years of age | Experience level: first safari
Well prepared and available
Me and my husband had 6 day Safari with Image Travel.
Excellent and amazing experience!!
Everything was perfectly organise. Food and lodge in beautiful location, people working in very kind and available.
We really appreciate our guide Anthony!! He shows us great hospitality and thanks to his knowledge about animals and bird we learnt many things in each game. He was completely open to our request and available every time we needed.
He well represent Image travel
Thank you Anthony and Image Travel