Reviews

Sort By: Date Most Helpful Rating 21-30 of 125 Reviews
Jennifer Ebner   –  
United States US
Visited: March 2022 Reviewed: Apr 22, 2022

Email Jennifer Ebner  |  35-50 years of age  |  Experience level: first safari

Perfect honeymoon and introduction to Africa
5/5

Image was easy to work with from initiating the quote process to navigating our itinerary customizations. Mwanje was rapid in responding and made the planning process painless. Our 12 day Safari around Kenya was the most perfect honeymoon owing in no small part to our flawless tour operator Justin. He was extremely knowledgeable and kind. We were lucky to see the big five within the first seven days and while some of that is chance it is worth noting that his knowledge of the parks and relationships with other guides aided him immensely in locating animals amidst the vast territory they cover. We loved all of the camps arranged for us especially Satao in Tsavo East and the Serena in Amboseli. The food was exceptional at every stop including the extensive vegetarian offerings. From planning the trip with Mwanje to the execution with our guide Justin we couldn't be happier with the outcome of our trip. I would say they created the trip of a lifetime for us but that would be misleading since we plan to revisit East Africa at the earliest opportunity with the assistance of this exceptional team.

Ann   –  
United States US
Visited: February 2022 Reviewed: Mar 27, 2022

Email Ann  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent Service, all details taken care of!
5/5

I really appreciated the service provided by Image Travel Limited - it was a headache-free trip and Mwanje handled every detail, cheerfully answered my (many) questions and I really enjoyed the trip. Accommodation and services were all outstanding!

Kay Esin   –  
Germany DE
Visited: February 2022 Reviewed: Mar 3, 2022

Email Kay Esin  |  20-35 years of age  |  Experience level: first safari

More than we could have asked for
5/5

We have browsed and analysed offers from almost 10 operators and couldn't have picked better with Image Travel. From the very first e-mail Mwanje has taken care of us, our needs, questions and requirements. Everything was coordinated seamlessly from flights and shuttles through accommodation to testing arrangements and last minute changes. We didn't have to worry about anything at all, Mwanje was accessible and responsive. The trip itself was a dream come true and I wouldn't have changed a thing. 100% recommend Image Travel and their impeccable organisational skills.

Mike   –  
United States US
Visited: February 2022 Reviewed: Mar 2, 2022

Email Mike  |  35-50 years of age

Best Safari Experience Ever!
5/5

This Safari trip was one of the greatest experiences of my life. Every aspect of it went flawlessly and every minute detail was handled by our amazing trip planner Mwanje. From the travel, to the hotels to the safari guides everything was just perfect. Image Travel customized our trip and had it made and catered specifically to what we were looking for. They were patient with our billions of questions and made us feel welcome and cared for. If I had to do it again I would do it exactly the same way. Ask for Mwanje!

Aaron   –  
United States US
Visited: February 2022 Reviewed: Mar 1, 2022

Email Aaron  |  20-35 years of age  |  Experience level: first safari

Would give 11 stars if I could
5/5

Mwanje and Image Travel Limited exceeded all expectations for a tour operator/concierge. SUper communicative and accommodating and held our hands the entire way. We were three people from different countries and Mwanje was on top of everything; entry requirements, visa applications, Covid testing, etc. I really can't speak highly enough of them. Book with absolute confidence.

Susan   –  
United States US
Visited: February 2022 Reviewed: Feb 27, 2022

Email Susan  |  50-65 years of age  |  Experience level: first safari

Responsive, knowledgeable and flexible!
5/5

My daughter and I had an incredible experience provided by Image Travel Limited. From the start, Mwanje had been extremely responsive in his communication and responses to our inquiries. He addressed all my questions and we felt confident in selecting our safari.
We were picked up our first morning in Kenya by Jasan, our guide and were provided with an experience of a lifetime. Jasan was able to spot animals effortlessly and demonstrated great knowledge of the area, terrain, animals, plants and people. We checked all the "big five" off our list and every other animal in the area. We left already planning our next trip! FABULOUS!

Olivia   –  
United States US
Visited: February 2022 Reviewed: Feb 27, 2022

Email Olivia  |  20-35 years of age  |  Experience level: first safari

Everything I had dreamed of!
5/5

Mwanje provided excellent communication leading up to our trip and the itinerary provided was highly detailed.

Our guide, Jasan, was incredible. He is truly a wildlife expert and went the extra mile to ensure we saw all of our "bucket list" animals.

The accommodations were quite comfortable and the staff were always excellent. The food included in the meal plan was also quite good.

This has been my favorite trip to date and we are already looking to come back.

Carl   –  
United States US
Visited: February 2022 Reviewed: Feb 27, 2022

Email Carl  |  65+ years of age  |  Experience level: first safari

Excellent
5/5

A great tour operator. We had some last minute visa problems and Mwanje stepped in and made sure they were resolved. Has was a excellent tour guide and we saw animals doing things we could only dream of seeing. Great lodging. And food. Highly recommend Image Travel

zameer   –  
South Africa ZA
Visited: January 2022 Reviewed: Jan 17, 2022

Email zameer  |  35-50 years of age  |  Experience level: 2-5 safaris

Efficient, responsive and willing to tailor your stay for exactly what's required
5/5

We really enjoyed the stay at Botlierskop arranged by Gems of Africa. They were thoughtful and made the trip special

Maureen   –  
Cyprus CY
Visited: January 2022 Reviewed: Jan 12, 2022

Email Maureen  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent customer service
5/5

From the consultation to booking and even getting our service, we appreciated the great and thorough support we got from the team. There was great coordination and in the end we got so much more than we expexted. Thank you so much.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 110
  • 4 star 10
  • 3 star 3
  • 2 star 0
  • 1 star 2
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