Image Travel Limited
Image Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $280 to $350 per person per day (USD, excl. int'l flights)
Reviews
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Email Rob B. | 50-65 years of age | Experience level: 2-5 safaris
Outstanding Travel Company and Excellent Team
We had an outstanding experience working with Image Travel Limited. From the initial conversations and planning, to the booking and billing process all the way through to the trip itself and the after-trip follow up, Image Travel was absolutely amazing. I enthusiastically recommend them!
The planning, booking and invoicing process was very simple and straightforward. Once the trip started, we had a few unexpected challenges arise – specifically an international flight cancellation and some delayed East African visa approvals. In both situations, Mwange and his team were 100% available, responsive and committed to helping us through the hassles. And, on Christmas Eve no less, when our international flight was canceled, Mwange was incredibly helpful and responsive. It was an absolute relief and total joy to work with him and his office. He and I stayed connected throughout a long crazy day on WhatsApp – and never once, not once, did he let me down. On the final day of the trip, Mwange even made a special trip to the airport simply to greet and embrace us after a long, wonderful trip. Just that gesture alone captures the pride and professionalism of this company.
I highly recommend Image Travel. They are total professionals and I would trust them to do an excellent job for any traveler, regardless of budget, special needs or unexpected challenges.
Email ILHAAM | 35-50 years of age | Experience level: 2-5 safaris
Excellent service with rapid response times, customized for the individual
Mwanje from Image Travel was excellent in developing an itinerary that suited my needs. They provided many options for the Maasai Mara and were quick to respond, including outside of business hours. I appreciated being constantly kept up to date about opportunities and changes from the airline that were not in our control.
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Email timoir | 50-65 years of age | Experience level: 2-5 safaris
Excellent!
We loved the trip. The way they organized was perfect. Always answering our questions quickly. Very good communication and planning. Even when an internal flight was delayed for 30 minutes, they let us know. I would really recommend this agency. Price quality is one of the best. And they took us to an amazing hotel, never letting us alone. Thank you for everything!
Email Anja | 35-50 years of age | Experience level: over 5 safaris
Excellent support of our trip.
Image travel replied to every question within few hours by mail and even faster via WhatsApp or phone. The tour was very well organized and everything went very well. I would highly recommend image travel to friends and family.
CH
Email Marc | 35-50 years of age | Experience level: 2-5 safaris
Perfect service
We booked very shortly in advance. Everything went perfect and exaxtly as described. Thank you!
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Email Kristen | 20-35 years of age | Experience level: first safari
Incredible experience with an amazing company
Where to begin? We had the most incredible safari with Image. From the start Mwanje was super responsive, communicative and detailed when we were looking for safari options months in advance. We were given a detailed itinerary that was followed completely. Mwanje kept in contact and answered all of our questions promptly.
When the time finally came everything was so smooth. We were picked up in Nairobi by our guide Jasan- I cannot say enough good things about him! He is an excellent guide - extremely knowledgeable and friendly, easy to talk to and also gives you a good amount of privacy. We loved getting to know him during our trip and becoming friends. On safari he could not have been better - that man works hard! There were times where we wondered how he does it! He would drive for hours and then somehow still have energy to spot animals and answer all of our questions. He found us all of the Big 5, and then some! Picture yourself watching the sunrise over the plains, standing up in your safari vehicle with the wind in your hair while a Serval jumps out of its hiding place and prances away, elephants graze in the background and you can hear lions roar. We had an absolute blast and I loved every minute.
We stuck with the minivan, and it was perfect for us (a couple).
The accommodation and food were all amazing too! I’m a vegetarian and I ate VERY well. The Serena hotel in Masai Mara was one of the coolest hotels I’ve ever been to.
If you’re considering booking a safari with image DO IT! It’s one of the most amazing things I’ve ever experienced and I’ve been all over the world. I hope to do it again one day!
Asante sana to Image for giving us memories we will keep for the rest of our lives!
AE
Email Princess Ann | 35-50 years of age | Experience level: first safari
SuperB
Mwanje was truly a super-B agent, he was there for us from the start of our trip (months before) until we finished our travel and reached home safely. He was there to guide us and assist us 24/7. Hands-off to you
Email Jude | 35-50 years of age | Experience level: first safari
Extremely reliable and helpful service
Absolutely brilliant communication and advice throughout. Would 100% recommend. We had the experience of a lifetime!
Email Caroline | 20-35 years of age | Experience level: first safari
Competent, communicative, professional
We did a 4-day Safari combining lake Nakuru and Masai Mara with Image travel. We are overly satisfied. Everything was well organised and communication was transparent and professional from the beginning. Kudos to our Guide/ Driver Jasan who made the whole trip with his knowledge and expertise even more memorable. We can highly recommend!
Email Charlotte | 20-35 years of age | Experience level: first safari
Big 5 stars
Fantastic trip with Image travel for our honeymoon. From start to finish, everything was organised for us and planned well based on what we were looking for (location/activity/price etc). We spent 8 days across various safari locations and 5 days in Mombasa at the end.
Mwanje helped us to plan and organise everything and was contactable at all times, helping to update or change plans.
Anthony met us at the airport and provided private transport for the whole trip, including all transfers and game drives. He was very knowledgable, always ‘lucky’ with finding the animals, and good fun.
We saw all of the big 5, most of them close up, and the different locations provided a very varied experience. We hot air ballooned at sunrise over the Masai Mara, had a picnic out ‘in the bush’, a great view from the room over watering holes in Tsavo and visited a Masai village in Amboseli.
Would definitely recommend - a great experience all round.
