Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 159
  • 4 star 6
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful 1-1 of 1 Reviews
Sara   –  
Japan JP
Visited: August 2022 Reviewed: Oct 12, 2022

Email Sara  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Sara and not that of SafariBookings.
Poor organization
1/5

We are uni students from Japan.
People are nice but the owner is not a trustworthy person.

Guides are amazing and they are responsible to their job. The guide, Emanuel was strong, responsible and always cheered us up. The assistant guide, Shukuru was full of knowledge about nature. The trekking itself was an amazing experience with amazing guides and porters.

However, we paid our hut fee($165 for two of us) through credit card but one of them was cancelled so we tried it again with a different credit card. After that, we found out that the payments were withdrawn double. Thus, we asked the manager to get the refund but he rejected and denied that there is no double withdrawal.
Moreover, he called us THEFT. I don’t understand why he can tell there is not double withdrawal and I am not comfortable with being called “theft”

If you want to do trekking, you should make a payment by cash, and not with this company.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 159
  • 4 star 6
  • 3 star 0
  • 2 star 1
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Almighty Kilimanjaro, not SafariBookings